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A
Rating: 4 out of 5
Pleasant site and compliant delivery
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Customer reviews of AIR AND ME
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
Summary of reviews
Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good site, except that the instructions for my device are in English... and I'm missing the invoice!
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A
Rating: 4 out of 5
Fairly clear
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A
Rating: 3 out of 5
Very good, but lacks order confirmation and email tracking. For the rest it's perfect!
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Rating: 4 out of 5
Quite interesting. It gives good answers to the questions you need to choose from.
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Rating: 4 out of 5
2 days of use and so far I find it very effective........to be seen in the long term
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A
Rating: 4 out of 5
Trustworthy site that offers choice and keeps to its deadlines.
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A
Rating: 4 out of 5
Nowhere is it stated that dehumidification only reduces relative humidity up to 65%.
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A
Rating: 4 out of 5
Fast delivery.
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A
Rating: 4 out of 5
a specialized site
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A
Rating: 3 out of 5
Easy-to-use site
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Rating: 4 out of 5
Easy search.
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Rating: 3 out of 5
Ditto
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Rating: 4 out of 5
followed service, and quality products. a site that wears its name well, everything you need for the climate you want...
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A
Rating: 4 out of 5
VERY GOOD
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A
Rating: 4 out of 5
Quick and efficient. Quick and easy to place orders. Just one criticism: once you've placed your order, you can't change anything on the website. I had made a mistake on one color, but the sales department, whom I contacted by phone, kindly changed it. Very fast delivery. Another downside: the two carriers were particularly unfriendly, even aggressive. A pity.
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A
Rating: 3 out of 5
Slightly long delivery times.
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Rating: 4 out of 5
very good advice !!! i recommend !!!
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Rating: 4 out of 5
clear
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A
Rating: 4 out of 5
Cartridges are too expensive!!!
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Rating: 3 out of 5
perplexed. the problem is why sensors that need to be put in the fridge are normally delivered by mail, especially since I received my order almost 15 days later. I hope that if the sensors were defective that air naturel will do what is necessary so that samples of our indoor air can be redone at their expense.
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Rating: 4 out of 5
Good product . Too bad you have to lie flat on the floor to read the display, which is also blue! Product seems to meet my expectations THANK YOU
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Rating: 4 out of 5
Small problem. Apparently due to a computer problem, I was not notified of the availability of my order as usual. The Air Naturel team was very reactive. I'll be going to the Mondial Relay point without delay, hoping that the parcel hasn't left.
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Rating: 3 out of 5
adventures! . after a few weeks' delay and a shipping error, I received my parcel. However, communication with your contacts was perfect to remedy these inconveniences. Friendly and efficient.
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Rating: 3 out of 5
Satisfactory product. The products fully meet my expectations. Small disappointment: reading the reviews left on the site, I read that the use of softened water is not recommended with the ANTON Blanc Ultrasonic Air Humidifier. I put the question to customer service, who told me that, on the contrary, softened water was preferable for the device. When I received my order, I read in the instructions that it's not advisable to use softened water, which is a bit confusing!
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Rating: 4 out of 5
Good product, . Fast delivery, very quiet but LEDs too bright; instructions a little brief. No difficulty in starting up. The lower humidity level has not yet been reached 10 days after commissioning, but my room must be hungry for water. The instructions are too brief on descaling: what about the filters?
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Rating: 4 out of 5
good site, very fast delivery by chronopost with competitive rates. . site more than recommendable, efficient, but be careful to choose your products according to your objectives...
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Rating: 4 out of 5
steam humidifier . this device is just what I need: the only small fault is that the tank is a bit small (3l) because the device stops while there's still water inside.
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Rating: 4 out of 5
satisfied . good feedback from service
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Rating: 4 out of 5
Very good site. Product conforms, delivered on time. I just find the product (filter cartridges for OSKAR) too expensive.
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Rating: 3 out of 5
undecided . Very satisfied with the follow-up, but to date the part has not been delivered. This proposal to evaluate your services comes a little early! 5 stars once delivered, I promise!
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Rating: 4 out of 5
Very good. Apart from being unavailable for a little while, everything went very smoothly. Quick and clear information, deadlines met.
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Rating: 4 out of 5
RAS top product._x000D_Use for cigar club in restaurant only.
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Rating: 4 out of 5
Arrival . Package arrived on time
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Rating: 4 out of 5
Correct. Everything is fine, delivery, installation, only the fixing pins are not up to scratch.
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Rating: 3 out of 5
Well received, a little slow due to the doine. I was asked to send a copy of the invoice, which I had to send after the fact.
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Rating: 4 out of 5
Very satisfied . Good product: very attractive design, blends well into any room and adds a decorative touch. Simple and functional, good autonomy. Warm steam is pleasant in winter. Fast, well-tracked shipment, only downside: delivered to a different relay point from the one requested (but this is a problem with the relay point in question, not the website).
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Rating: 4 out of 5
Everything went well. The parcel was delivered on time and the products correspond to the description on the website.
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Rating: 4 out of 5
Satisfied. I have placed several orders (humidifier and dehumidifier) and continue to order consumables for one of these two devices. Reasonable prices, delivery times respected, nothing to say. I've subscribed to the newsletter and find it interesting: not overrun with advertising, rather discreet and objective in promoting Air Naturel products.
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Rating: 4 out of 5
correct . Corresponds well to my expectations of an internet service. Without false note and responsible. Thank you very much.
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