English 
J
Rating: 5 out of 5
Top Service! Thank you!...
Translated reviews
Customer reviews of Air et Aventure
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 268 published reviews
Summary of reviews
Air et Aventure consistently delivers swift delivery and reliable shipping, with many orders arriving on time or even early and packaging described as well done. Customers highlight professional, attentive service, clear advice on sizes, and helpful responsiveness that supports smooth orders and suitable recommendations. The store demonstrates strong product reliability and recognized brands, with several reviews praising the accuracy of descriptions, the availability of accessories, and continued trust from returning customers. Overall, the experience is described as fast, efficient, and customer-focused, with positive mentions of advice, packaging, and dependable delivery.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good
Translated reviews
C
Rating: 5 out of 5
Very responsive and understanding
Translated reviews
J
Rating: 5 out of 5
good contact on the phone before the order, fast delivery and attentive interlocutor.
Translated reviews
S
Rating: 5 out of 5
Very fast shipping
Translated reviews
O
Rating: 5 out of 5
Meets expectations
Translated reviews
S
Rating: 5 out of 5
Very easy to order and the item is as described. Order arrived very quickly. Great!
Translated reviews
P
Rating: 5 out of 5
Fast shipping and well protected!!!
Translated reviews
V
Rating: 5 out of 5
Prompt and flawless
Translated reviews
A
Rating: 5 out of 5
Top
Translated reviews
D
Rating: 5 out of 5
Fast, efficient service. I recommend.
Translated reviews
L
Rating: 5 out of 5
Arrived quickly and exactly as ordered.
J
Rating: 5 out of 5
It was good but little bit tight.
Y
Rating: 5 out of 5
Very good. Meets expectations
Translated reviews
P
Rating: 5 out of 5
Fast and careful shipping
Translated reviews
I
Rating: 5 out of 5
Everything as ordered. Good job.
M
Rating: 5 out of 5
Very good
Translated reviews
S
Rating: 5 out of 5
Very good advice
Translated reviews
A
Rating: 5 out of 5
Great selection of paragliding products, good prices, fast shipping and excellent customer service.
G
Rating: 5 out of 5
I bought numbers for the registration of a paramotor wing, product that seems to be of good quality. Perfect packaging and delivery. Very easy purchase.
Translated reviews
J
Rating: 5 out of 5
Purchase of the sys'nav xl, I am super happy with the product, and even more happy with Air and Adventure who quickly send the items!! I live in Belgium, I order on Tuesday, by Friday the package is already there, a big thank you to you
Translated reviews
P
Rating: 5 out of 5
Happy to have found what I needed in your establishment, plus, having made a mistake in size, you accepted to proceed with an exchange, and everything went wonderfully well.
Translated reviews
C
Rating: 5 out of 5
I am very satisfied with the Air and Adventure site. I recommend
Translated reviews
N
Rating: 5 out of 5
Fast shipping and product as described
Translated reviews
E
Rating: 5 out of 5
Perfect!
Translated reviews
M
Rating: 5 out of 5
efficient
A
Rating: 5 out of 5
All good 👍
G
Rating: 1 out of 5
4 weeks delivery time sorry that's too long
Translated reviews
Response from Air et Aventure
Good day,
thank you for your feedback.
We would like to clarify that your order was a made-to-order item. You were informed at every step about the status of your order, and we have repeatedly offered you the option of a full refund, which you chose not to take.
Unfortunately, the sales representative responsible for your order suffered a serious health accident, which led to an unintended delay in processing. Despite this extraordinary situation, we have always communicated transparently with you and done everything possible to complete your order as quickly as possible.
We regret that you rated this situation with one star, even though we worked openly, honestly, and with full commitment to process it.
We sincerely apologize for the delay and hope that you are satisfied with the product despite everything.
Best regards,
The Air et Aventure Team
thank you for your feedback.
We would like to clarify that your order was a made-to-order item. You were informed at every step about the status of your order, and we have repeatedly offered you the option of a full refund, which you chose not to take.
Unfortunately, the sales representative responsible for your order suffered a serious health accident, which led to an unintended delay in processing. Despite this extraordinary situation, we have always communicated transparently with you and done everything possible to complete your order as quickly as possible.
We regret that you rated this situation with one star, even though we worked openly, honestly, and with full commitment to process it.
We sincerely apologize for the delay and hope that you are satisfied with the product despite everything.
Best regards,
The Air et Aventure Team
J
Rating: 5 out of 5
Great personalised service!
J
Rating: 5 out of 5
Delivered quickly to the pickup point
Translated reviews
L
Rating: 5 out of 5
Product as described.
Translated reviews
D
Rating: 5 out of 5
Totally satisfied with my orders
Translated reviews
V
Rating: 5 out of 5
Top-notch!
Translated reviews
E
Rating: 5 out of 5
Very good
Translated reviews
F
Rating: 5 out of 5
Fast delivery and good pricing
M
Rating: 5 out of 5
Perfect, quick, top-notch
Translated reviews
C
Rating: 5 out of 5
Hello, Very satisfied with the order! Thank you
Translated reviews
F
Rating: 5 out of 5
The young woman I was able to speak with on the phone went out of her way to have my order delivered as quickly as possible following a reference error, within the deadlines and to a modified address for the occasion. Kindness and good consideration of needs, fair prices, I recommend.
Translated reviews
J
Rating: 5 out of 5
Everything is great - anytime again
Translated reviews
G
Rating: 5 out of 5
Very satisfied with the customer service, thank you
Translated reviews