AirbrushDiscount delivers fast delivery and well-packaged shipments, with customers repeatedly noting quick shipping times and careful handling of orders. The product range is highlighted by a very large catalog, availability of many paints and accessories, and items arriving as described or meeting exact needs, including panels and airbrush-related supplies. Customer service is described as serious and responsive, with smooth exchanges, prompt refunds for missing items, and helpful communication that facilitates transactions. Overall, customers praise reliable ordering, competitive pricing, and repeat-ready service, with many expressing willingness to order again and recommend the store.
So I only give 3 stars because the delivery (promised in 48h) was a real disaster (first order for me). Why use UPS even nowadays? More than a week of waiting, without any real information about what was happening. The package stayed 6 days 20 km from my home. I placed another order since then, we'll see how long it takes this time. For the price, it was more expensive than on another competing site but since a fast delivery was promised, I preferred to pay a little more... I regret it now because the promise was not kept.
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Lala harinirina R.
Rating: 3 out of 5
following a purchase from 26/03/2025
It is easy to handle.
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MARC P.
Rating: 2 out of 5
following a purchase from 26/03/2025
Disappointed by the presentation of the H & S ULTRA 2024 airbrush for the following reasons: 1- Back part unscrewed 2- Trigger sticks and does not always go to the end of the stroke 3- Needle stuck in the nozzle. After unlocking it, it gets stuck from time to time. It was mounted too tightly from the start and is still a bit damaged 4- The molded plastic in the box is slightly torn. I think this is a second-hand item. Well done Harder & Steenbeck. I repaired everything myself. I bought a Gaahleri Mobius 0.2mm on the same day, it's day and night, class. Best regards - Marc PONZIO
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Jérôme J.
Rating: 3 out of 5
following a purchase from 12/03/2025
Delivery is not great, few options for pickup points, As for the ordered product, I do not recommend it. Not very effective against acrylic inks, doesn't clean much, it just lubricates. Nothing to do with the one I usually use.
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Tadeusz G.
Rating: 2 out of 5
following a purchase from 12/03/2025
I did not receive the ordered goods to the extent that I had ordered. The seller changed the order without my consent and shipped it to me. As a result, I incurred additional costs because I had to order the undelivered goods elsewhere.
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Christophe B.
Rating: 3 out of 5
following a purchase from 03/03/2025
Having already placed a number of orders and despite forgetting to ship 2 out of 17 references paid for (Vallejo paints), the team finally sent me the missing refs (good response from after-sales service) after a few technical hiccups that were quickly corrected. I'd like to thank the team for their responsiveness. I recommend this site
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Serge B.
Rating: 3 out of 5
following a purchase from 26/02/2025
Product already ordered several times . The bottom size and the top size are much cheaper than the size I ordered ....product fine line fbs red ....
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Maxime Q.
Rating: 2 out of 5
following a purchase from 18/02/2025
There was an error in my order. I did not receive the right jar.
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Dietrich G.
Rating: 2 out of 5
following a purchase from 05/02/2025
Unfortunately no e-mail address available, sorry for concerns
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guy C.
Rating: 3 out of 5
following a purchase from 03/02/2025
wrong engraving dimensions, tiny result!!!
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Krzysztof P.
Rating: 2 out of 5
following a purchase from 23/01/2025
no response to emails
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Stephane D.
Rating: 3 out of 5
following a purchase from 09/01/2025
Parcel sent very quickly & item very well protected. Responsive after-sales service in my case. Unfortunately there was a... "hiccup" in the process, a return and a fairly FAST refund were requested. The error is human, I will try a second time but not immediately. *General tip: Always use PayPal for all internet purchases!
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David D.
Rating: 2 out of 5
following a purchase from 08/01/2025
a missing in my order, report to their store no response, not serious ...
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frederic C.
Rating: 2 out of 5
following a purchase from 29/12/2024
I have not received my order
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Quentin D.
Rating: 2 out of 5
following a purchase from 27/12/2024
Fast and efficient shipping. However, one of the products did not correspond to the description on the site. I contacted the company by email to ask for a solution. I was told to contact them by phone. I was never able to reach them during their opening hours. As a result, I currently have no viable solution for the product I ordered and have not received.
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KORNEL B.
Rating: 2 out of 5
following a purchase from 24/12/2024
Package received but 3 "Cleaner" bottles leaking. Shock on shipping carton: is this the cause? Please reinforce your parcels and make sure that the bottles are closed. Best regards.
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Marine T.
Rating: 2 out of 5
following a purchase from 27/11/2024
I thought I'd have a nice box to put the aero in, but I didn't! The photo is not at all representative of what I received.
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gregory D.
Rating: 2 out of 5
following a purchase from 22/11/2024
Delivery problem, why pay for fast delivery and get it in no time?
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Georges G.
Rating: 2 out of 5
following a purchase from 14/11/2024
Order delivered to another UPS relay point than the one initially chosen (Sceaux instead of Fontenay) and a detour via Bagneux! UPS is not reliable.
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Martha R.
Rating: 3 out of 5
following a purchase from 13/11/2024
AerographeDiscount, always very professional, fast delivery and quality products. I paid extra for a delivery to my home, I waited all day at home, they did not show up and they delivered to a relay point. There's no point in charging more for a service that isn't provided.
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Johann M.
Rating: 2 out of 5
following a purchase from 11/11/2024
Unfortunately, I ordered 4 items in 3. times in less than an hour and left 2 messages asking them to send me all 3 orders in 1 shipment and refund the other 2. No answer nor discount/refund. Too bad...
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dominique L.
Rating: 2 out of 5
following a purchase from 26/10/2024
i'm waiting for the complete invoice with the aerograph prince august and the compressor MLD RM2600 THANK YOU FOR SENDING IT TO ME BY RETURN E-MAIL
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Guillaume P.
Rating: 2 out of 5
following a purchase from 14/10/2024
To tell the truth, I have mixed feelings about it. Fast delivery, well packaged, in short perfect..... but I was missing a painting and I had another one in duplicate. Probably a human error, so it wasn't too serious, but I didn't get the full order I'd expected, so I couldn't put 5 stars on it.
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Dilan B.
Rating: 3 out of 5
following a purchase from 12/10/2024
Very good service and delivery too bad the site is not as explanatory ... but very good product
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Serge D.
Rating: 2 out of 5
following a purchase from 10/10/2024
Unit received incomplete. Reported the same day. To date, still not resolved.
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Laurent C.
Rating: 2 out of 5
following a purchase from 08/10/2024
You'd expect the quality and capacity of individual Vallejo jars, and that's not the case.
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Jean-Paul M.
Rating: 2 out of 5
following a purchase from 04/10/2024
The relay initially chosen was changed at the initiative of UBS to a more distant relay where it is almost impossible to park and parking is charged. On my first visit, the relay was closed from 2pm to 4:30pm, so I was not informed of this and had to make a second trip.
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Nicolas P.
Rating: 3 out of 5
following a purchase from 01/10/2024
I ordered a blue foam plate as shown in the reference picture. I received a black one that doesn't have the same properties and texture. In short, not adapted to my needs.
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Guillaume L.
Rating: 2 out of 5
following a purchase from 25/09/2024
Error on an article, I called and I'm still waiting for the product I ordered.
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Aurélien B.
Rating: 2 out of 5
following a purchase from 24/09/2024
The order I placed is incomplete, I can't use the material.
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Christophe D.
Rating: 2 out of 5
following a purchase from 17/09/2024
I ordered a pouch of gaskets for a colani, but when I opened it there weren't even any gland seals, which for me was the most important thing... not cool at all!
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Joseph M.
Rating: 2 out of 5
following a purchase from 13/09/2024
The 2 bases were damaged
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jean-luc T.
Rating: 3 out of 5
following a purchase from 26/08/2024
In fact delivery error but good communication with refund of the articles but I wished a replacement but those which interested me were not available any more.
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Rodolphe S.
Rating: 3 out of 5
following a purchase from 19/08/2024
The site is fairly easy to navigate, as is the payment method and fast delivery. But the products I'm looking for no longer exist on this site, I'm talking about Createx Auto Air Transparent paints in 120ml (and more). I had bought them from you before. I have to say that I make all my airbrush paints with the four basic paints plus black and white (the latter two to a lesser extent) and a pantone that allows me to create precisely the shades I want. Too bad, I'm going to have to go to the competition, although I'm aware that this is my own fault, as your site covers most users' needs.
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ERIC H.
Rating: 3 out of 5
following a purchase from 01/08/2024
I would have liked to have been offered a re-delivery of the faulty products!
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Olivier C.
Rating: 3 out of 5
following a purchase from 16/07/2024
The site is not easy to use, especially the search engine and the possible options. Even when I had the exact reference of the product I was looking for, it didn't appear in the results.
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PIERRE D.
Rating: 2 out of 5
following a purchase from 18/05/2024
1 order, 3 shipping errors due to a stock status error (grafot T2 bucket support) but reimbursed.
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Jean-Louis M.
Rating: 3 out of 5
following a purchase from 18/06/2024
Delays too long
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Guillermo E.
Rating: 2 out of 5
following a purchase from 07/06/2024
Following an order for a mld aerograph. The package was missing 1.8m hoses. I contacted the service department, but never received a reply.
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Didier M.
Rating: 3 out of 5
following a purchase from 27/05/2024
I had a problem taking into account the means of delivery; the application refused to take into account a relay parcel.
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