Customer reviews of AirbrushDiscount

9,7 /10

Based on 5 828 published reviews

5 5 359 92% 4 244 4% 3 84 1% 2 75 1% 1 66 1%

Summary of reviews

AirbrushDiscount delivers fast delivery and well-packaged shipments, with customers repeatedly noting quick shipping times and careful handling of orders. The product range is highlighted by a very large catalog, availability of many paints and accessories, and items arriving as described or meeting exact needs, including panels and airbrush-related supplies. Customer service is described as serious and responsive, with smooth exchanges, prompt refunds for missing items, and helpful communication that facilitates transactions. Overall, customers praise reliable ordering, competitive pricing, and repeat-ready service, with many expressing willingness to order again and recommend the store.

Reviews 2 and 3 stars

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pascal M.

Published on 14/06/2024 à 03h07 following a purchase from 18/03/2024

I've been told for six months that there's going to be a complete 0.15 kit for infinity and still nothing, so it's not very serious.

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pascal M.

Published on 14/06/2024 à 03h07 following a purchase from 18/03/2024

I've been told for six months that there's going to be a complete 0.15 kit for infinity and still nothing, so it's not very serious.

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pascal M.

Published on 14/06/2024 à 03h07 following a purchase from 18/03/2024

I've been told for six months that there's going to be a complete 0.15 kit for infinity and still nothing, so it's not very serious.

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Andre B.

Published on 02/06/2024 à 03h06 following a purchase from 17/05/2024

Delivery in 1 week, delivered badly wedged so 1 book damaged

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david P.

Published on 01/06/2024 à 03h05 following a purchase from 17/05/2024

Thank you very much. Ordered before 9am on Friday morning and left on Monday evening with delivery taking around 5 days for two small items.

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Michel R.

Published on 31/05/2024 à 03h05 following a purchase from 13/05/2024

10 days to receive an envelope of seals. Hence 3 stars

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Laetitia J.

Published on 26/04/2024 à 03h04 following a purchase from 11/04/2024

Unfortunately high delivery charges, my order split in two and a product spilled in its container.

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Patrick L.

Published on 25/04/2024 à 03h06 following a purchase from 30/03/2024

Very expensive for what you get.

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Eric B.

Published on 25/04/2024 à 03h06 following a purchase from 09/04/2024

sloppy packaging

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Renaud R.

Published on 25/04/2024 à 03h06 following a purchase from 22/03/2024

You absolutely need another carrier...

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W L.

Published on 17/04/2024 à 03h05 following a purchase from 02/04/2024

Lack of precision on a number of points, in particular the need to consult other sources to ensure that the proposed parts actually correspond to the tool to which they are to be fitted. The delivery method is also unclear.

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W L.

Published on 17/04/2024 à 03h05 following a purchase from 02/04/2024

The delivery service is lamentable and above all the delivery method is not clearly explained, I paid for a service that was not returned to me "home delivery" the parcel was delivered nearly a week after its first presentation 2km from my home, it's taking the piss out of the customer.

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Florian P.

Published on 16/04/2024 à 03h05 following a purchase from 27/03/2024

Order long to arrive, more than a week, may be the fault of the carrier, I'll see next order.

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julien C.

Published on 16/04/2024 à 03h05 following a purchase from 03/04/2024

Available for advice

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Lionel T.

Published on 16/04/2024 à 03h05 following a purchase from 01/04/2024

Order with error, when I contacted support they never replied.

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denis V.

Published on 24/03/2024 à 02h04 following a purchase from 14/03/2024

6 days for a delivery, even with a weekend, is really a lot of time. Change your supplier!

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Natasha G.

Published on 22/03/2024 à 02h04 following a purchase from 04/03/2024

The products are of good quality but customer service is unresponsive.

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YANN L.

Published on 19/03/2024 à 02h05 following a purchase from 10/03/2024

It's good to have a site that's very specialized in the world of airbrushes, but it's even better to have prices that are a little more "Discount".

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florence P.

Published on 19/03/2024 à 02h05 following a purchase from 04/03/2024

Wrong reference in the parcel Reagents for a return too bad it was supposed to arrive Saturday it arrived Monday So forced to go to a competitor open on Saturday to buy the right ref to be able to work Hesitates to continue

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didier V.

Published on 29/02/2024 à 02h04 following a purchase from 21/01/2024

we buy from you, then when we ask about delivery .... nothing!!!€ no follow-up Shame

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MICKAEL D.

Published on 25/02/2024 à 02h03 following a purchase from 20/01/2024

The site is very good. On the other hand, customer service is non-existent and my parcel arrived open and torn.

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JEAN-CLAUDE B.

Published on 21/02/2024 à 02h04 following a purchase from 10/12/2023

When I unpacked the product, there were colors on the bottle.

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Karine D.

Published on 21/02/2024 à 02h04 following a purchase from 18/12/2023

My son was very well received and very well advised when he picked up the order.

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jean claude G.

Published on 21/02/2024 à 02h04 following a purchase from 10/12/2023

non-conforming order 1 product out of 2 does not correspond to my request No correction made to correct this error.

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Jerome H.

Published on 21/02/2024 à 02h04 following a purchase from 15/12/2023

No Sav....

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Alex

Published on 07/09/2023 à 06h08 following a purchase from 07/09/2023

I had to travel 60km to pick it up, hence the 3 stars.

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Published on 12/07/2023 à 16h19 following a purchase from 12/07/2023

Still no free shipping, whatever the amount of the order! This is really not commercial and makes me hesitate to place orders.

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Brad

Published on 16/05/2023 à 07h12 following a purchase from 16/05/2023

Order preparation error, logically rectified by a new shipment and a return slip. No excuses otherwise.

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iTooms

Published on 10/05/2023 à 13h12 following a purchase from 10/05/2023

Unfortunately, apart from the products sold, which are obviously of good quality, and the speed with which orders are processed, aerographediscount never replies to emails, let alone requests for quotes. It's a site that sells, and that's that. Don't look for advice here, just buy and that's it.

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Cysa

Published on 26/04/2023 à 17h18 following a purchase from 26/04/2023

No metal bucket in the box?

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Studer

Published on 19/03/2023 à 09h24 following a purchase from 19/03/2023

Hello, UPS shipping costs 35 euros (international to Switzerland), for a piece costing 40 euros! First order ... and my last !!!!

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Dan H.

Published on 18/03/2023 à 19h34 following a purchase from 18/03/2023

I will wait until Monday to find out the return address and will ask for a refund!

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José

Published on 19/11/2022 à 18h25 following a purchase from 19/11/2022

Ordered 2 products and made a mistake on 1. Not a very serious storekeeper.

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Giovanni

Published on 08/06/2022 à 16h39 following a purchase from 08/06/2022

Fast enough but not the right product

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bernard

Published on 28/04/2022 à 16h11 following a purchase from 28/04/2022

aerograph inutulisable.SAV défaillant .décu

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Yves D.

Published on 03/01/2022 à 20h15 following a purchase from 03/01/2022

Fast, well-organized service, but this time the packaging was not as careful as it had been for my previous orders, which was a bit of a shame.

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Steven D.

Published on 11/12/2021 à 21h49 following a purchase from 11/12/2021

I asked for all the seals for the heel to be sent over the phone with this order, which I never received...

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Francis D.

Published on 04/12/2021 à 19h50 following a purchase from 04/12/2021

I think you should change carrier collisimo , delivery systematically in retrad for my part, no information . The parcel still hasn't arrived. I tried to phone you and nobody picks up, that's why I put only 2 stars in my opinion. Sincerely

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BENOIT D.

Published on 17/11/2021 à 22h28 following a purchase from 17/11/2021

SHIPPING COSTS A LITTLE TOO HIGH. THEY ONLY ALLOW YOU TO TAKE 3 BOTTLES OF PAINT, FOR EXAMPLE.

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Angelika M.

Published on 31/10/2021 à 17h14 following a purchase from 31/10/2021

I made an order for 200€ and it was sent by DPD. After a few days I saw that my order had been delivered, but I haven't received anything. I contacted DPD and they told me to contact the store, but I never received any answer from the store. Finally my parcel was delivered by my nice neighbor who lives a few kms away. So neighbor 55, customer service 05, 2 stars because the products are good.

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