AirbrushDiscount delivers fast delivery and well-packaged shipments, with customers repeatedly noting quick shipping times and careful handling of orders. The product range is highlighted by a very large catalog, availability of many paints and accessories, and items arriving as described or meeting exact needs, including panels and airbrush-related supplies. Customer service is described as serious and responsive, with smooth exchanges, prompt refunds for missing items, and helpful communication that facilitates transactions. Overall, customers praise reliable ordering, competitive pricing, and repeat-ready service, with many expressing willingness to order again and recommend the store.
After registering I received an email confirming my registration. So far so good. The problem is that in this email my password was displayed in clear text. I don't see that anywhere else. I need to make a change as soon as possible. Another little problem: my order arrived without the compressor. I had to go through customer service, but it was quickly resolved.
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Sergey P.
Rating: 2 out of 5
following a purchase from 24/07/2021
A little disappointed because the airbrush is not part of the set, there is only the compressor + tubes, and the photo makes it look like there is an airbrush with it.
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David M.
Rating: 2 out of 5
following a purchase from 19/07/2021
Hello,Usually I am completely satisfied with my discounte airbrush orders and that's why I come back. But this order was very badly packed. This is the first time this has happened. The paints were loose in the Mr Rapid Thinner bottle and the bottle cap was broken. About 20% of the contents of the bottle was lost - on the rest of the order! I advise you to be more careful with the packaging. Otherwise I am satisfied with the order tracking and the products.SincerelyDavid Martin
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christophe B.
Rating: 2 out of 5
following a purchase from 17/04/2021
For delivery, the site only offers post at over 8E and Chronopost at 12E!!!! (with a promise of delivery the next day before 1pm, well... ok) Items (not very heavy and not very bulky) ordered on Friday afternoon, with delivery by chronopost, arrived at my house on Tuesday!!! i.e. 4 days later.Then it would be honest to specify that even at 12E shipping costs there is no order preparation between Friday afternoon and Monday morning and therefore no point in spending your money on chronopost...Unpleasant feeling of having been cheated.Disappointed.
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Jordane F.
Rating: 2 out of 5
following a purchase from 11/01/2021
I don't like the general feel of the store. Pink is not the color I would choose. Discount is not the word that best characterizes the store's products. Efforts could be made to improve the quality of the photos and the general ergonomics of the site.
very good quality, compressor overheats quickly. Problem connecting air hose to compressor Customer service very good.SMS order tracking not up to scratch.
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Patrick J.
Rating: 3 out of 5
following a purchase from 29/05/2020
It's a pity I didn't have any prior information on how the order would be processed.
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Yves L.
Rating: 3 out of 5
following a purchase from 11/05/2020
I bought an RM250 airbrush, not the most expensive but very good. A small trigger problem from the first try, I was given a tip by putting oil (DIY) the problem is still there. I received a message that a valve had been sent to me, so I'm surprised at the cause of the breakdown... New, given the price, I expected a more serious exchange than DIY.
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Didier N.
Rating: 3 out of 5
following a purchase from 29/04/2020
Order quickly processed and shipped. Delivery also very fast. On the other hand, after-sales service not very reactive: in the event of a problem, despite 2 emails, no response to my request... And 1 aerograph at nearly €170 that may not work properly.
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patricia H.
Rating: 3 out of 5
following a purchase from 23/04/2020
I have sent an email to complain because I received the pack with a hose not adapted to the practice of laérographe I hope that your customer service will do the necessary thank you.
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Dominique A.
Rating: 3 out of 5
following a purchase from 23/04/2020
good service except delivery review your delivery partner
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Rémi H.
Rating: 3 out of 5
following a purchase from 22/04/2020
Waiting to hear back from 18042020, currently without reply.
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Bruno B.
Rating: 3 out of 5
following a purchase from 19/04/2020
I hope my questions will be answered?
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jean-philippe S.
Rating: 2 out of 5
following a purchase from 07/04/2020
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Sandrine M.
Rating: 2 out of 5
following a purchase from 06/11/2019
Brushes taped in bubble wrap. Result: 2 brushes are ruined, and customer service is slow to respond...I'm disappointed, I've never had any problems with Aérographe discount.
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Jean-Luc G.
Rating: 2 out of 5
following a purchase from 27/08/2019
Out of 4 products ordered, 3 ok and one error. I'm waiting for a return email to know the procedure for an exchange....depuis 3 days.
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Waldy S.
Rating: 3 out of 5
following a purchase from 12/08/2019
I had discovered you for compressor oil, I was thinking of buying a 500ml can of Sincom32E but you are out of stock.
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Guillaume L.
Rating: 3 out of 5
following a purchase from 29/07/2019
5-day delivery (ordered on Sunday, received on Friday), a far cry from the 48 hours advertised for a price equal to other sites of its kind.
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Christophe D.
Rating: 3 out of 5
following a purchase from 19/07/2019
Good store but unfortunately my last order was incomplete. I sent an email to let them know and they replied straight away that they would send me back the item they hadn't received the same day. Super reactivity... Unfortunately 10 days after .... nothing in the mailbox... so 2nd mail .... and here we go again for the wait.
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KORNEL B.
Rating: 3 out of 5
following a purchase from 11/06/2019
Reduced score due to MIG2000 bottle not being completely closed and brush set (1 brush) not conforming.
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Ludovic T.
Rating: 3 out of 5
following a purchase from 08/06/2019
6 days to receive an order.... disappointed.
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Vincent S.
Rating: 3 out of 5
following a purchase from 25/04/2019
order arrived well, very fast and well packaged.a problem with the fitting.no reaction to the mails sent!
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Jean Y.
Rating: 3 out of 5
following a purchase from 08/04/2019
Fast delivery despite delivery error! Problem solved.
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david A.
Rating: 3 out of 5
following a purchase from 03/04/2019
Order top Internet tracking top Shipping a little long
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Paulo D.
Rating: 3 out of 5
following a purchase from 02/04/2019
Fast, well-packaged delivery but small problem with an item delivered but not ordered.
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Laurent D.
Rating: 2 out of 5
following a purchase from 10/03/2019
Delivery error on product Mr surfacer 1000 instead Mr primer surfacer 1000, return at my expense and wait fifteen days for return good product. So don't try
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FIL B.
Rating: 2 out of 5
following a purchase from 21/02/2019
although the product was in stock, still no delivery, no email to warn that the tool is finally missing.....
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jean-marc B.
Rating: 3 out of 5
following a purchase from 21/02/2019
I've been waiting for months for a back order. My e-mails are not answered, too bad!
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Laurent F.
Rating: 3 out of 5
following a purchase from 04/02/2019
I regret that the missing tool is not reported out of stock. I am waiting for the balance of the order.
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alain P.
Rating: 2 out of 5
following a purchase from 28/01/2019
Hello I can't order the quantity I want, I have to recommend more often and pay extra shippingcourtesy
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Clément S.
Rating: 3 out of 5
following a purchase from 27/12/2018
I received a nozzle and needle kit instead of a quick-acting valve with pressure adjustment, and despite sending an e-mail I've had no news from the DISCOUNT aerographer. As my first order went well, I hope that these little oversights are only due to the holiday rush and that we'll quickly find a solution to my problem so that I can republish this review more positively.
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Philippe B.
Rating: 3 out of 5
following a purchase from 20/12/2018
Delivery error and out-of-stock condition On 1 backordered product All delivery-related emails arrived in the spam folder
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ALEXANDRE L.
Rating: 2 out of 5
following a purchase from 06/11/2018
Because of the problem with the varnish, I can't get anyone on the phone to rectify it, so I'm not going to order from you anymore. First test purchase > failure > I've changed websites for my orders.
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Vincent L.
Rating: 2 out of 5
following a purchase from 24/09/2018
I'm missing a component in the delivery, I have the gun but not the compressor, for a 400€ order it's a bit disappointing...
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thomas R.
Rating: 3 out of 5
following a purchase from 18/09/2018
interface to be reviewed, at least for compressor + aerograph packs. navigation-comparison is a pain. A summary of product features would be welcome (single/double action, changeable nozzle, solvent resistance, etc.).
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Cyril B.
Rating: 2 out of 5
following a purchase from 13/06/2018
I've been a customer for a while now and I find that the service isn't what it used to be. There's no point in quoting shipping times if you don't respect them. Packaging needs to be revised and customer response sucks....
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Pierre B.
Rating: 3 out of 5
following a purchase from 01/03/2018
The only downside is the need for intra-Community invoicing. Even manual invoicing within the EU would bring you into line with European standards. When a promise is made ... sy keep.
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jacques M.
Rating: 3 out of 5
following a purchase from 15/02/2018
I was always satisfied but with this error of product afterwards the error is human and I would continue to order from you but I hope that all will go well from now on.
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