Customer reviews of AKALFOOD

9,8 /10

Based on 1 059 published reviews

Summary of reviews

The online store Akalfood is recognized for its fast shipping, with many customers highlighting the promptness of their delivery, often receiving their orders quickly and as expected. The quality of the products is consistently praised, particularly noting the effectiveness and pleasant taste of items like spirulina flakes and birch sap, which have become integral to customers' daily routines. Additionally, the professionalism and reliability of the customer service team are noted positively, with instances of efficient resolution to order issues without hassle.

Reviews 1, 2, 3 and 5 stars

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Johan W.

Published on 30/09/2021 à 10h49 following a purchase from 07/09/2021

Very good

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Fabien O.

Published on 16/09/2021 à 07h16 following a purchase from 18/08/2021

The products and the consumption advice are great! I was able to get in touch with a member of the team who had a little problem with my order... very helpful and friendly. Thank you AkalFood

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Hanane T.

Published on 14/09/2021 à 15h19

Products well packaged and quickly shipped. Too bad there is not a small gift offered from a certain order amount or a discount coupon for future orders, instead, useless flyers on products already ordered.

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Response from AKALFOOD Published on 16/09/2021

Hello Hanane, thank you for your feedback and I hear your disappointment. Did you know what we have already put in place to please you? For large orders such as yours, shipping is free, which is already a saving of £6.99 for you. Concerning your suggestion of a discount coupon, we have launched a sponsorship program this summer which allows you to get -15% on an order (https://akalfood.com/fr/content/10376-parrainage-programme-de-parrainage) and a loyalty program for our regular customers to enjoy benefits. I invite you to discover it here https://akalfood.com/fr/content/10375-programme-de-fidelite .
Marie from the Akal Team

Estelle S.

Published on 01/09/2021 à 18h43 following a purchase from 09/08/2021

excellent products

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Camille R.

Published on 29/08/2021 à 14h10 following a purchase from 03/08/2021

Very good

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MATTHIEU M.

Published on 27/08/2021 à 11h44 following a purchase from 30/07/2021

I'm very pleased with the quality of the product.

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Corinne L.

Published on 27/08/2021 à 10h28 following a purchase from 29/07/2021

I am very satisfied with the AKALFOOD products I received (SPIRUMIX and spirulina tablets) which I am going to recommend.

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Pierre R.

Published on 27/08/2021 à 05h57 following a purchase from 02/08/2021

fast shipping, great team, quality products!

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Jean-Louis H.

Published on 24/08/2021 à 22h12 following a purchase from 23/07/2021

Very good products and fast delivery

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Rosana G.

Published on 22/08/2021 à 14h49 following a purchase from 27/07/2021

Quality product. I feel the benefits. I recommend it with my eyes closed. Thank you AkalFood.

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Mehdi A.

Published on 19/08/2021 à 15h31 following a purchase from 26/07/2021

I buy my spirulina and my Spirtonic for years at AKALFOOD, excellent products, excellent house. What happiness!

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isabelle C.

Published on 19/08/2021 à 13h54 following a purchase from 26/07/2021

always good advice; careful delivery...

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Youssef C.

Published on 18/08/2021 à 20h55 following a purchase from 19/07/2021

Package conforms. Healthy and quality manufacturing process. Responsible chain of production. To support

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Laurence H.

Published on 18/08/2021 à 15h00 following a purchase from 23/07/2021

Very fast. Thank you.

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Silvia S.

Published on 16/08/2021 à 15h52 following a purchase from 22/07/2021

I tested several brands of spirulina but now I remain faithful to Akalfood because I am delighted with it - the packaging is very practical and I find it very good to offer a spiraline in solidarity and one produced in France

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Solene B.

Published on 16/08/2021 à 11h10 following a purchase from 22/07/2021

Excellent quality products. Fast delivery.

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Sophie L.

Published on 12/08/2021 à 14h47

I am very satisfied with the Akal Food products, as for the shipments, it is 2 times, and the boxes do not arrive in good condition. The green powder from the capsules, from the answer without the box of sending. The last (and 2nd) shipment, one of the lids of one of the 2 boxes, was broken ...

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Response from AKALFOOD Published on 03/09/2021

Hello Sophie,
I am sorry to hear about this and I understand your frustration, I tried to contact you by phone to bring you a solution, you can reach me at 09 72 52 76 93.
It happens that during transport, the driver puts a very heavy load and it breaks the box, but it is very rare, we protect our packages to avoid this type of problem.
The AKAL team

Frederic D.

Published on 12/08/2021 à 08h15 following a purchase from 14/07/2021

Quality products and fast shipping.

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Marie Pascale L.

Published on 12/08/2021 à 06h25 following a purchase from 19/07/2021

order delivered very quickly; good advice given very naturally, and good products: I have been using their spirulina for 6 years with pleasure and results

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DANIEL A.

Published on 11/08/2021 à 11h41 following a purchase from 12/07/2021

Top professional. I have never been disappointed with Akalfood for the products as well as for the delivery.

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Jacky D.

Published on 11/08/2021 à 11h12 following a purchase from 16/07/2021

I've been ordering from them for years, never had any problems. Always top notch.

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Audrey G.

Published on 08/08/2021 à 16h40 following a purchase from 14/07/2021

The delivery was fast and the products arrived in good condition. The spirulina flower and the twigs are of very good quality and I love them. The taste is not at all disturbing, on the contrary I love it. I took it because I was anemic. My blood tests are much better and I am less tired. I will continue to buy Akalfood spirulina without hesitation.

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Valérie M.

Published on 08/08/2021 à 15h55 following a purchase from 08/07/2021

Excellent products, very good contact.

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Camille C.

Published on 08/08/2021 à 11h43 following a purchase from 11/07/2021

Package received on time and in perfect condition

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Valérie R.

Published on 05/08/2021 à 10h47 following a purchase from 10/07/2021

I love the products! Very good quality and do me a lot of good.

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Marion S.

Published on 04/08/2021 à 15h18 following a purchase from 08/07/2021

Very good product and good shipping service I am satisfied. I am very pleased with the product and the service.

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Claude A.

Published on 29/07/2021 à 09h12 following a purchase from 04/07/2021

very good product.

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Nicola G.

Published on 28/07/2021 à 05h23 following a purchase from 30/06/2021

Excellent

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Christelle F.

Published on 27/07/2021 à 11h17

Package received quickly. First time I consume spirulina, no particular taste. Super good with apple juice

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Response from AKALFOOD Published on 28/07/2021

Hello Christelle,

Our spirulina has a relatively neutral taste; this is due to the quality of the drying process at -42°, the cultivation methods etc...

There are big differences in taste and quality between industrial and artisanal spirulina.

I'm glad you like it.

The AKAL team

david M.

Published on 25/07/2021 à 14h58 following a purchase from 26/06/2021

👍

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Bickoud F.

Published on 19/07/2021 à 19h38

I'm very pleased with the quality of the product and the price. I've been using it for a long time and it's very good, but I'm not sure I'll be able to afford it.

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Response from AKALFOOD Published on 26/07/2021

Hello Francesca,
We thank you for your feedback and your loyalty to our products.
The shipping costs are calculated according to the post office rates; we do not earn money on them. However, it is possible that there have been adjustments with the covid beyond our control.
We have launched several promotional campaigns to promote our products since the beginning of the year. There is currently one. So I invite you to subscribe to our newsletter, watch the social networks to be aware😁
In addition, the sponsorship system allows you to have for you - 15% and -15% for your godson.
Finally, you have programs and companies that offer -30% - 40%, see more but if we put this system in place, understand that we should then have ingredients of lower quality and efficiency.
Nice day
The AKAL team

gerald C.

Published on 15/07/2021 à 14h14 following a purchase from 16/06/2021

perfectly

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Laure G.

Published on 13/07/2021 à 04h04 following a purchase from 18/06/2021

I have placed several orders in the last 3 years and have never been disappointed. Quality products and deadlines respected. Nothing to complain about!

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Martine M.

Published on 12/07/2021 à 21h00 following a purchase from 12/06/2021

Great product

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valérie D.

Published on 08/07/2021 à 16h30 following a purchase from 08/06/2021

Very good

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Pascale B.

Published on 08/07/2021 à 15h36 following a purchase from 11/06/2021

The best spirulina in the world, it's crispy and their ethics are without reproach BRAVO!

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christophe B.

Published on 04/07/2021 à 09h16 following a purchase from 09/06/2021

Conforms to the product description, especially regarding the preparation of the tablets

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Valerie D.

Published on 01/07/2021 à 09h40 following a purchase from 06/06/2021

Very satisfied with your quality products Made in France 🇫🇷 👏🏼👏🏼👏🏼

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Marlene F.

Published on 30/06/2021 à 11h27 following a purchase from 05/06/2021

Very high quality products Fast delivery Top! I recommend it!

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Weirsmuller D.

Published on 30/06/2021 à 10h13 following a purchase from 31/05/2021

Very good fast delivery

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