Customer reviews of AKALFOOD

9,8 /10

Based on 1 059 published reviews

Summary of reviews

The online store Akalfood is recognized for its fast shipping, with many customers highlighting the promptness of their delivery, often receiving their orders quickly and as expected. The quality of the products is consistently praised, particularly noting the effectiveness and pleasant taste of items like spirulina flakes and birch sap, which have become integral to customers' daily routines. Additionally, the professionalism and reliability of the customer service team are noted positively, with instances of efficient resolution to order issues without hassle.

Reviews 3, 4 and 5 stars

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SANDRINE H.

Published on 08/12/2021 à 12h16 following a purchase from 09/11/2021

Perfect delivery, perfect product

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Adrien G.

Published on 08/12/2021 à 12h01 following a purchase from 13/11/2021

A very good French company. The products are of high quality.

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Anne A.

Published on 06/12/2021 à 14h39 following a purchase from 10/11/2021

Like every year, winter cure of spirulina... everything is fine!

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denis D.

Published on 05/12/2021 à 15h54 following a purchase from 07/11/2021

I am completely satisfied with the quality of this spirulina. It is crispy and tastes good

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Valérie R.

Published on 02/12/2021 à 22h15 following a purchase from 06/11/2021

Very good spirulina especially Spirtonic really very effective and Spiral flow also

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MARTINE G.

Published on 30/11/2021 à 16h50 following a purchase from 05/11/2021

I am very satisfied with spirulina

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Nathalie H.

Published on 25/11/2021 à 11h44 following a purchase from 17/09/2021

I consume spirulina with pleasure every day. unless I am mistaken, I have not seen the possibility of buying 300 or 400 g in a single bag, which would limit the use of bags.

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Response from AKALFOOD Published on 29/11/2021

Hello, thank you for your message and your 4 stars! We do indeed offer 100g and 1kg bags of spirulina in twigs, but no in-between because this need had not yet come up to us, so thanks! I'll pass on this idea.
Nice day
Marie
Akal team

Josiane G.

Published on 20/11/2021 à 12h56 following a purchase from 25/10/2021

very good product that I use every day in my soup or my salads

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NATHALIE C.

Published on 19/11/2021 à 08h35 following a purchase from 25/10/2021

I am very happy with the spirulina tablets "Frenchie". Easy to take. My 11 year old daughter also started taking them.

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Beatrice B.

Published on 12/11/2021 à 18h17 following a purchase from 05/10/2021

Fast delivery. Quality products

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Soulef B.

Published on 11/11/2021 à 17h29 following a purchase from 15/10/2021

Great product Price a little high hence the 4 stars if not 5 stars for the speed of shipping and quality of the product!

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Response from AKALFOOD Published on 12/11/2021

Hello,
Thank you for your feedback and your 4 stars! I also hear your comment. Do you know what we have already put in place to satisfy you?
- For orders over 65€, shipping is free
- We have also just launched a loyalty program that allows you to win reward products in a few days (https://akalfood.com/fr/content/10375-programme-de-fidelite)
- Our sponsorship program also allows you to get -15% on your order (https://akalfood.com/fr/content/10376-parrainage-programme-de-parrainage)
Have a nice day,
Marie
The Akal team

patrick G.

Published on 11/11/2021 à 11h07 following a purchase from 14/10/2021

Product meets my expectations C 👍

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Sylvette B.

Published on 09/11/2021 à 06h09 following a purchase from 15/10/2021

Spirulina of very good quality

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drimaracci C.

Published on 03/11/2021 à 21h36 following a purchase from 11/10/2021

Much better than before

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Laetitia T.

Published on 03/11/2021 à 13h51 following a purchase from 08/10/2021

very good products

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Helene S.

Published on 28/10/2021 à 11h59 following a purchase from 01/10/2021

The taste of spirulina is very pleasant in the mouth. I take it every morning and sometimes at lunchtime in my salads, raw vegetables or cereals. I only buy spirulina from Akalfood because it is tasty and I trust their artisanal production which guarantees no polluting products.

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sylvie B.

Published on 27/10/2021 à 09h29 following a purchase from 04/10/2021

Very fast delivery

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Agnes B.

Published on 24/10/2021 à 14h35 following a purchase from 26/09/2021

Nice site.

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Elena D.

Published on 20/10/2021 à 17h58 following a purchase from 25/09/2021

Super

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Menouar C.

Published on 20/10/2021 à 11h06 following a purchase from 26/09/2021

Very well stay as you are.

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DESENNE M.

Published on 17/10/2021 à 10h37

Very good product. Fast and efficient shipping. The only downside is that the price is very high

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Response from AKALFOOD Published on 18/10/2021

Hello, thank you for your comment, it makes us happy.
We want to keep our high standards on the quality of our spirulina (low temperature drying, ...). This know-how implies high production costs.
We understand that this can represent an important budget. That is why we also offer a range of products for the smaller budget.

Do you know what we have also put in place to reward your purchases?
For orders over 65€, you get free shipping
We have also just launched a loyalty program that allows you to win reward products in a few days (https://akalfood.com/fr/content/10375-programme-de-fidelite)
Our sponsorship program also allows you to get -15% on the amount of your order (https://akalfood.com/fr/content/10376-parrainage-programme-de-parrainage).
Have a nice day,

Marie
The Akal Food Team

Jonathan P.

Published on 12/10/2021 à 18h17 following a purchase from 16/09/2021

I already knew the products of Akalfood in Biocoop, first time I order on the internet. Satisfied by the fast delivery. I had the opportunity to see where the spirulina is produced, it's heaven. Thank you to the Akalfood team for what you do. I love it.

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Christine L.

Published on 11/10/2021 à 09h52 following a purchase from 14/09/2021

Still very satisfied with my spirtonic

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Adrien G.

Published on 06/10/2021 à 11h54 following a purchase from 12/09/2021

Beautiful company with humanistic values. Quality of the products is irreproachable. Fast and efficient delivery. Thank you to the whole team!

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David B.

Published on 04/10/2021 à 13h26 following a purchase from 10/08/2021

Better and better, thank you

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MONIQUE F.

Published on 03/10/2021 à 09h54 following a purchase from 08/09/2021

Very good very satisfied with the product purchased

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Martine R.

Published on 03/10/2021 à 09h04 following a purchase from 06/09/2021

Order processing and fast delivery very much appreciated

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Elisa Albert S.

Published on 30/09/2021 à 13h54 following a purchase from 06/09/2021

warm welcome, listening, availability, quick response to questions, fast delivery, excellent quality of spirulina produced in a traditional way in conditions of conservation of active ingredients, vitamins, trace elements, enzymes, very slow and gentle drying, thank you to all the team of Akal Food (I had visited in Calvados to see for myself, I was not disappointed

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Johan W.

Published on 30/09/2021 à 10h49 following a purchase from 07/09/2021

Very good

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Capucine F.

Published on 29/09/2021 à 09h43 following a purchase from 03/09/2021

Spirulina of good quality, effective. Fast and careful shipment. Price a little high.

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Sonia M.

Published on 22/09/2021 à 12h12 following a purchase from 29/08/2021

Quality products

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Tony G.

Published on 20/09/2021 à 08h45

Very good products and ethics in addition. The only downside is that delivery costs are too high.

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Response from AKALFOOD Published on 22/09/2021

Thank you for your feedback, I am delighted that you like our products and I hear your disappointment about the delivery costs. We agree that the prices seem high, but they are set by colissimo so we can only match them. For orders over 65€, we offer free delivery. Below this amount, as we do not have the same means as Amazon, the manufacturing costs to produce quality products do not allow us to offer shipping. The only alternative would be to source our products elsewhere to have cheaper labor costs, but that's not our vision nor our values.
Have a nice day,
Marie from the Akal team

Fabien O.

Published on 16/09/2021 à 07h16 following a purchase from 18/08/2021

The products and the consumption advice are great! I was able to get in touch with a member of the team who had a little problem with my order... very helpful and friendly. Thank you AkalFood

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Hanane T.

Published on 14/09/2021 à 15h19

Products well packaged and quickly shipped. Too bad there is not a small gift offered from a certain order amount or a discount coupon for future orders, instead, useless flyers on products already ordered.

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Response from AKALFOOD Published on 16/09/2021

Hello Hanane, thank you for your feedback and I hear your disappointment. Did you know what we have already put in place to please you? For large orders such as yours, shipping is free, which is already a saving of £6.99 for you. Concerning your suggestion of a discount coupon, we have launched a sponsorship program this summer which allows you to get -15% on an order (https://akalfood.com/fr/content/10376-parrainage-programme-de-parrainage) and a loyalty program for our regular customers to enjoy benefits. I invite you to discover it here https://akalfood.com/fr/content/10375-programme-de-fidelite .
Marie from the Akal Team

Cédric U.

Published on 09/09/2021 à 22h04 following a purchase from 14/08/2021

Perfect!!!

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Estelle S.

Published on 01/09/2021 à 18h43 following a purchase from 09/08/2021

excellent products

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Camille R.

Published on 29/08/2021 à 14h10 following a purchase from 03/08/2021

Very good

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MATTHIEU M.

Published on 27/08/2021 à 11h44 following a purchase from 30/07/2021

I'm very pleased with the quality of the product.

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Corinne L.

Published on 27/08/2021 à 10h28 following a purchase from 29/07/2021

I am very satisfied with the AKALFOOD products I received (SPIRUMIX and spirulina tablets) which I am going to recommend.

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Pierre R.

Published on 27/08/2021 à 05h57 following a purchase from 02/08/2021

fast shipping, great team, quality products!

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