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Rating: 3 out of 5
It can go!
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Customer reviews of Alépoc
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 422 published reviews
Summary of reviews
Alépoc consistently delivers fast and reliable service with timely delivery and well-packaged shipments that arrive ahead of schedule. Customers highlight accurate product conformance to descriptions and photos, along with helpful, professional, and responsive support that promptly addresses inquiries. The store maintains smooth transactions across many orders, with fast shipping, efficient service, and positive overall satisfaction including good value for money and repeated purchases. Overall, customers praise the dependable delivery, clear product alignment with expectations, and attentive customer care.
Reviews 2 and 3 stars
Reset filtersA
Rating: 2 out of 5
PACKAGE FROM 06/23/2023 NOT RECEIVED.
I SENT 3 MESSAGES NO RESPONSE?
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I SENT 3 MESSAGES NO RESPONSE?
Response from Alépoc
Hello, We have taken your rating into account and in a constant effort to improve we wanted to inform you that the team is confused for the inconvenience caused due to a computer issue, now resolved. We wish you great outings in the classic #4CV and hope that your next visit will bring you full satisfaction. The Alépoc team
A
Rating: 3 out of 5
Order, fast shipping, receipt OK....... too bad your website is '' a bit slow to respond '' when used for searching and ordering..... Needs improvement!!!
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A
Rating: 3 out of 5
Not suitable for my vehicle
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A
Rating: 3 out of 5
Unfortunately, coils that did not work. When requesting a return, had to pay fees before being refunded.
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A
Rating: 3 out of 5
Unfortunately, the platinum screws and the air filter did not match my search. However, the service was relatively good: - quick response (but not able to answer me - non-technical communication service) - very fast shipping (but the box received was exploded, surely due to the delivery person and not Alepoc but it's important to mention) I still really recommend this site if you are sure of the exact reference of the parts!
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A
Rating: 3 out of 5
Hello, I ordered cardboard gaskets. I expected them to be better protected for transport, between 2 sheets of cardboard for example.
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A
Rating: 3 out of 5
Actually, I ordered a complete gasket set for Peugeot 404. In the photo of the item everything was there, but in the pouch I received, at least two gaskets were missing, notably the distribution cover gasket. I informed customer service via messaging. I am waiting to see their response.
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A
Rating: 2 out of 5
I am not happy with the delivery of my 2 oil cans! Dented cans to this extent, it takes effort especially since they were sent dented, the packaging is intact!
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A
Rating: 2 out of 5
Quite disappointed, 1/3 aligns, yet I did not make a mistake with the carburetor.. but the parts were of good quality nonetheless..
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Response from Alépoc
Hello, What are the parts of the Solex 32 BIS kit that did not fit your carburetor? Best regards, The Alépoc team
A
Rating: 3 out of 5
Good site for buying parts but with delivery times quite long.
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A
Rating: 3 out of 5
Received quickly, shipping cost too high for a Colissimo of 0.06 Kg (6g) it could have been sent in a more economical and equally reliable tracked letter!
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A
Rating: 3 out of 5
seller nothing to say but he should change delivery service. delivery too long, they couldn't find my address and I had to call them.
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A
Rating: 2 out of 5
I ordered gaskets that are ultimately not available ...
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Response from Alépoc
Hello Mr. Yoan J.
First of all, we would like to thank you for taking some of your time to write us your review and your experience on our online store.
In an effort to improve our service, we would like to know which gaskets you are referring to?
You can also contact us at [email protected], or by phone: 0972259042
Have a great day and we look forward to seeing you again in our store.
The Alépoc team.
Best regards,
First of all, we would like to thank you for taking some of your time to write us your review and your experience on our online store.
In an effort to improve our service, we would like to know which gaskets you are referring to?
You can also contact us at [email protected], or by phone: 0972259042
Have a great day and we look forward to seeing you again in our store.
The Alépoc team.
Best regards,