/10
★★★★★
based on 1761 reviews published
★★★★★
based on 1761 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Very disappointed by the quality of the remanufacturing
Antoine G.
purchased on 27/03/2025
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1
/5
★☆☆☆☆
Product not compliant with its description. No news from the seller anymore
Davy M.
purchased on 10/12/2024
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Answer from Alépoc
Hello, Our shop is closed on Saturdays and Sundays, which explains the lack of response during the weekend. Processing requests resumes on Monday, with potentially longer delays at the beginning of the week. Regarding your order, a full refund has been made due to the non-compliance of the product, as agreed with you by email. Best regards, The Alépoc team
1
/5
★☆☆☆☆
Never delivered.
Alban M.
purchased on 20/10/2024
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Answer from Alépoc
Hello, Following a loss of the package by the transport service, we have refunded your order, as agreed. We apologize for the inconvenience caused. Best regards, The Alépoc team
1
/5
★☆☆☆☆
Not enough photos and not complete on vehicle accounting, the staff knows nothing!!
Patricia S.
purchased on 23/09/2024
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1
/5
★☆☆☆☆
I installed the ignition head. Made the adjustments they require. Nothing works. The engine won't start.
Frédéric L.
purchased on 28/08/2024
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1
/5
★☆☆☆☆
Don't really know the same.
Pascal C.
purchased on 22/08/2024
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1
/5
★☆☆☆☆
Size unsuitable for J5
Joseph Alain H.
purchased on 12/08/2024
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1
/5
★☆☆☆☆
Still haven't received my order
Jean Jacques T.
purchased on 30/07/2024
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Answer from Alépoc
Hello, As exchanged by email, we noticed an error in the destination country of your order (France instead of Spain). Unfortunately, we cannot deliver to an address different from the one initially indicated. Therefore, we are forced to cancel your order. A refund will be made in the coming days, when the package has been returned to us by the carrier. We invite you to place a new order with the correct address if you wish. We apologize for this inconvenience and remain at your disposal for any questions. Best regards, Alépoc
1
/5
★☆☆☆☆
Incompetents who dare to tell you that they didn't have time to update their assembly instructions. But they have time to charge you more than others! As already said, this is the last time I order from them
Thierry-marc L.
purchased on 30/06/2024
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1
/5
★☆☆☆☆
Delivery was fast but the parts are of poor quality, and some parts were missing from the kit.
Robert H.
purchased on 18/06/2024
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1
/5
★☆☆☆☆
I paid for a Chronopost, 1 week later the package still hasn't arrived. Alepoc offered me no solution other than to wait, I hope I will be refunded for the shipping costs.
Franck R.
purchased on 22/01/2024
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Answer from Alépoc
Hello, Thank you for informing us about the delivery issues you encountered. We are currently in a process of improving our logistics and this situation is far from our usual quality handling. The Alepoc team is committed to addressing your situation as quickly as possible.
1
/5
★☆☆☆☆
This is not the right one,
Not the right diameter!
The hose received is a larger diameter
Acheteur Vérifié
purchased on 08/01/2024
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Answer from Alépoc
Hello, Thank you for pointing out this apparently human error. We are doing everything possible to satisfy you as soon as possible. The Alépoc team
1
/5
★☆☆☆☆
I did not receive my order.
Acheteur Vérifié
purchased on 26/12/2023
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1
/5
★☆☆☆☆
I still haven't received my package.
Acheteur Vérifié
purchased on 19/10/2023
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Answer from Alépoc
Hello, We have contacted Chronopost and will get back to you as soon as we have more information from them. Please excuse us for the inconvenience caused. Best regards, Alépoc
1
/5
★☆☆☆☆
Hello. I received my order on time... However, the priming lever does not work... It is soft and has no action. I bought it for this function because after several days without starting, it is necessary to prime before starting my old Peugeot 404 from 1970... Tell me what to do? Best regards, Stéphane
Acheteur Vérifié
purchased on 13/10/2023
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1
/5
★☆☆☆☆
I want to return my product but the site is not working and apparently the customer service doesn't seem to read its emails...
Acheteur Vérifié
purchased on 29/04/2023
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Answer from Alépoc
Hello, We have not received any email or request from your email address, Please contact our service by email: [email protected], or by phone: 0972259042 Best regards Alépoc
1
/5
★☆☆☆☆
I did not receive the parts that fit this Fujifilm vehicle egg of 86 2.72 l horses a bit disappointed.
Acheteur Vérifié
purchased on 23/03/2023
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Answer from Alépoc
Hello, I did not understand your message, can you contact us at 09 72 25 90 42 for more information? Best regards Alépoc
1
/5
★☆☆☆☆
The radiator cap supposedly for R4 has no sealing, the coolant leaks out of the new cap, I strongly advise against it.
Acheteur Vérifié
purchased on 12/02/2023
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1
/5
★☆☆☆☆
For the order, I couldn't place it myself, I don't have a mobile phone and with other sites, I receive authentication by email, it was another person who had to do it for me, so not practical at all
Acheteur Vérifié
purchased on 31/01/2023
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1
/5
★☆☆☆☆
No comment
Acheteur Vérifié
purchased on 27/04/2020
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Answer from Alépoc
The customer wishes to modify the review