English
/10
★★★★★
based on 23 reviews published
★★★★★
based on 23 reviews published
Latest customer reviews
5
/5
★★★★★
Respected deadlines and good product quality.
Xavier B.
purchased on 29/05/2026
Translated review
Answer from Alfaflor
Hello Xavier,
We warmly thank you for your positive feedback! We are delighted that you are satisfied with the timelines and the quality of our products.
Best regards,
The shop team.
We warmly thank you for your positive feedback! We are delighted that you are satisfied with the timelines and the quality of our products.
Best regards,
The shop team.
5
/5
★★★★★
Product conforms, well packaged, delivered quickly. The only small downside is that it left whitish stains on the boards.
Gladys N.
purchased on 01/06/2026
Translated review
Answer from Alfaflor
Hello Gladys,
Thank you for your positive feedback and we are delighted to hear that our product satisfies you! We take note of your comment regarding the whitish stains and will ensure to take it into account to improve our services.
Best regards,
The Alfaflor team.
Thank you for your positive feedback and we are delighted to hear that our product satisfies you! We take note of your comment regarding the whitish stains and will ensure to take it into account to improve our services.
Best regards,
The Alfaflor team.
5
/5
★★★★★
Product as described and fast shipping thank you
Jean-philippe B.
purchased on 15/05/2026
Translated review
Answer from Alfaflor
Hello Jean-Philippe,
We warmly thank you for your positive feedback. We are delighted that our product satisfied you and that the shipping was fast.
Best regards,
The shop team.
We warmly thank you for your positive feedback. We are delighted that our product satisfied you and that the shipping was fast.
Best regards,
The shop team.
4
/5
★★★★☆
Review revised after receiving a phone call from Alfaflor to explain how it works. Thank you, it was very helpful. Effective product
Catherine S.
purchased on 15/03/2026
Translated review
Answer from Alfaflor
Hello Catherine,
We sincerely thank you for your positive feedback! We are delighted to hear that our call was able to assist you with the operation and that you find our product effective. Your satisfaction is our priority and it encourages us to continue improving our service.
Best regards,
The Alfaflor team
We sincerely thank you for your positive feedback! We are delighted to hear that our call was able to assist you with the operation and that you find our product effective. Your satisfaction is our priority and it encourages us to continue improving our service.
Best regards,
The Alfaflor team
5
/5
★★★★★
Perfect, order received quickly! an error in the order but everything was resolved very quickly, so impeccable customer service!
Sophie C.
purchased on 07/04/2026
Translated review
Answer from Alfaflor
Hello Sophie,
Thank you very much for your positive feedback and your rating of 5/5! We are delighted to hear that you received your order quickly and that our after-sales service was able to resolve the error efficiently. We look forward to serving you again!
Best regards,
The Alfaflor team
Thank you very much for your positive feedback and your rating of 5/5! We are delighted to hear that you received your order quickly and that our after-sales service was able to resolve the error efficiently. We look forward to serving you again!
Best regards,
The Alfaflor team
4
/5
★★★★☆
Correct
André S.
purchased on 09/03/2026
Translated review
5
/5
★★★★★
Excellent
Maureen L.
purchased on 22/01/2026
Translated review
Answer from Alfaflor
Hello Maureen,
We sincerely thank you for your review and your rating of 5/5. It is gratifying to know that you are satisfied with your experience on our Alfaflor site. We remain at your disposal and hope to see you again very soon!
Best regards,
The Alfaflor team
We sincerely thank you for your review and your rating of 5/5. It is gratifying to know that you are satisfied with your experience on our Alfaflor site. We remain at your disposal and hope to see you again very soon!
Best regards,
The Alfaflor team
5
/5
★★★★★
Fast delivery!
Christophe H.
purchased on 21/11/2025
Translated review
Answer from Alfaflor
Hello Christophe,
We warmly thank you for your positive feedback! We are delighted to learn that you appreciated the speed of our delivery service. Your satisfaction is our priority and your opinion encourages us to continue providing quality service. We look forward to serving you again at Alfaflor!
Best regards,
The Alfaflor team
We warmly thank you for your positive feedback! We are delighted to learn that you appreciated the speed of our delivery service. Your satisfaction is our priority and your opinion encourages us to continue providing quality service. We look forward to serving you again at Alfaflor!
Best regards,
The Alfaflor team
5
/5
★★★★★
Order OK
Jean-christophe P.
purchased on 08/11/2025
Translated review
5
/5
★★★★★
Superb product does not leave marks on even the most fragile Christmas decoration.
Stéphanie D.
purchased on 22/10/2025
Translated review
Answer from Alfaflor
Hello Stéphanie,
We warmly thank you for your review and your rating of 5/5. We are delighted that our product has met your expectations while preserving the beauty of your Christmas decoration. We look forward to seeing you again soon on our site!
The Alfaflor team!
We warmly thank you for your review and your rating of 5/5. We are delighted that our product has met your expectations while preserving the beauty of your Christmas decoration. We look forward to seeing you again soon on our site!
The Alfaflor team!
5
/5
★★★★★
Top
Olivier M.
purchased on 05/08/2025
Translated review
5
/5
★★★★★
I contacted before placing the order to get additional information and I got my answers. Deadlines were really well respected. Thank you
Ekrem O.
purchased on 16/04/2025
Translated review
Answer from Alfaflor
Hello,
Thank you very much for your positive feedback! We are delighted to have been able to answer your questions and that the deadlines were met.
See you soon,
The Alfaflor team
Thank you very much for your positive feedback! We are delighted to have been able to answer your questions and that the deadlines were met.
See you soon,
The Alfaflor team
5
/5
★★★★★
Good product
Ludovic V.
purchased on 05/03/2025
Translated review
Answer from Alfaflor
Dear Ludovic, Thank you for your feedback on our product! Your satisfaction is our top priority, and your comments are valuable for us to continue improving. We look forward to serving you again. Best regards, The Alfaflor team
4
/5
★★★★☆
Good support
Chantal M.
purchased on 13/03/2025
Translated review
Answer from Alfaflor
Hello Chantal, Thank you very much for your positive feedback! We are delighted to learn that you appreciated our support. Your comments are valuable to us as they help us continuously improve our services. Best regards, The Alfaflor team
5
/5
★★★★★
Product received very quickly, attentive and responsive team, I recommend.
Pauline L.
purchased on 05/03/2025
Translated review
Answer from Alfaflor
Hello, A big thank you for your positive feedback! We are delighted to learn that you received your product quickly and that our team was able to assist you effectively. Your recommendations encourage us to continue providing a service that meets your expectations. We hope to see you again soon on our site! Best regards, The Alfaflor team
5
/5
★★★★★
Everything is clear and quick
Eric P.
purchased on 06/12/2024
Translated review
Answer from Alfaflor
Mr. Pradines, Thank you for your feedback! We are pleased to know that our service was clear and quick, that is exactly what we aim for every day. We look forward to assisting you again, The Alfaflor team
5
/5
★★★★★
Extraordinary customer service (Clément), responsive and efficient
Thierry Rouyar R.
purchased on 12/12/2024
Translated review
Answer from Alfaflor
Dear Mr. Rouyar, We would like to warmly thank you for your enthusiastic feedback about our customer service, and especially about Clément. Your satisfaction is our priority, and knowing that our responsiveness and efficiency met your expectations is a tremendous source of motivation for the entire Alfaflor team. Please do not hesitate to reach out again for your fire retardant product and service needs. We will be happy to assist you with the same dedication. Best regards, The Alfaflor team
5
/5
★★★★★
Great satisfaction. The package was lost by the delivery person, Alfaflor did not hesitate to resend the order via Chronopost. Hats off, professional!
Serge C.
purchased on 06/11/2024
Translated review
Answer from Alfaflor
Hello, A big thank you for your positive comment! We are sorry for the initial inconvenience with the delivery, but we are pleased to have been able to rectify the situation quickly. Your satisfaction is our priority, and your encouragement motivates us to continue providing you with impeccable service. If you need anything, please do not hesitate to contact us, we will always be there to assist you. Best regards, The Alfaflor team
5
/5
★★★★★
No issues, very good
Daniel L.
purchased on 08/10/2024
Translated review
5
/5
★★★★★
Despite a small bug at the reception of the product, the Alfaflor team was able to be responsive and correct the issue in a very short time without causing delays on my project. I recommend.
Eric S.
purchased on 13/09/2024
Translated review
Answer from Alfaflor
Hello, Thank you for taking the time to share your experience with us. We are sorry for the small bug at the reception of your product, but we are pleased to learn that our team was able to react quickly to correct the situation without impacting your project. Your satisfaction is at the heart of our concerns, and it is always a pleasure to be able to meet your expectations. We thank you for your trust and for your recommendation. We look forward to collaborating with you again! Best regards, The Alfaflor team
5
/5
★★★★★
Responsive and attentive supplier
Fabrice B.
purchased on 24/09/2024
Translated review
Answer from Alfaflor
Hello, Thank you very much for your positive review! We are delighted to learn that you appreciated our responsiveness and attentiveness. Your satisfaction is our priority, and this type of feedback motivates us to continue offering the best possible service. We look forward to continuing to assist you. Best regards, The Alfaflor team
5
/5
★★★★★
Quick and efficient
Johanne H.
purchased on 18/09/2024
Translated review
5
/5
★★★★★
Everything is perfect
El Hassane B.
purchased on 18/09/2024
Translated review