Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
The water from the jug with the filter is doing me super well. And the shower filter is spectacular. 100% recommended!
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Response from Alkanatur
Dear Maria Clara,
We are very pleased to know that the water from the pitcher with the filter is treating you so well and that you find the shower filter spectacular. We appreciate your recommendation and your trust in our products.
Sincerely,
The Alkanatur team
B
Begoña A.
Rating: 5 out of 5
following a purchase from 15/06/2026
thank you
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Response from Alkanatur
Dear Begoña,
We sincerely appreciate your kind comment. We are glad to know that you are satisfied with your experience at Alkanatur.
Sincerely,
The Alkanatur team
C
Carlos S.
Rating: 5 out of 5
following a purchase from 16/06/2026
Punctual in delivery and flexibility in delivery points
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Response from Alkanatur
Hello Carlos,
We sincerely thank you for your comment. We are glad to know that you are satisfied with the punctuality of the delivery and the flexibility of our delivery points. Your opinion is very valuable to us.
Sincerely,
The Alkanatur team.
F
Fatima F.
Rating: 5 out of 5
following a purchase from 15/06/2026
EXCELLENT WATER QUALITY.
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Response from Alkanatur
Dear Fatima,
We sincerely thank you for your comment. We are glad to know that you are satisfied with the quality of our water. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
L
Lola A.
Rating: 5 out of 5
following a purchase from 16/06/2026
Everything very quick and well explained
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Response from Alkanatur
Dear Lola,
We sincerely thank you for sharing your positive experience. We are glad to know that everything was quick and well explained. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
A
Ana Maria N.
Rating: 5 out of 5
following a purchase from 12/09/2025
Very efficient and professional. The lid of the glass jar did not fit well, and they immediately sent me a new perfect lid.
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Response from Alkanatur
Hello Ana María,
Thank you very much for your kind comment. We are glad to know that you received the new lid quickly and that you are satisfied with our service. We appreciate your trust in Alkanatur and we are here to help you with whatever you need.
Sincerely,
The Alkanatur team
D
David R.
Rating: 1 out of 5
following a purchase from 14/06/2026
Very dissatisfied with the delivery. Neglected and the delivery company did not do their job correctly.
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Response from Alkanatur
Hello David,
We sincerely regret that your experience with the delivery has not been satisfactory. We understand your disappointment and will speak with our transport agency about this case to avoid similar future incidents.
Sincerely,
The Alkanatur team.
G
Graciela S.
Rating: 5 out of 5
following a purchase from 14/06/2026
I am delighted, and the filtering is spectacular!!!.
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Response from Alkanatur
Dear Graciela,
We are very pleased to know that you are delighted with your purchase and that the filtration has exceeded your expectations. We appreciate your trust in us and we are here for anything you need.
Sincerely,
The Alkanatur team
A
Anna V.
Rating: 5 out of 5
following a purchase from 25/12/2024
It seems to me a great method for purifying water
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Response from Alkanatur
Hello Anna,
We sincerely thank you for sharing your positive experience with our water purification method. We are glad to know that you find it wonderful and that you had a good impression.
Sincerely,
The Alkanatur team.
Á
Ángela G.
Rating: 1 out of 5
following a purchase from 28/11/2025
I have placed an order for a jar. 2 weeks later it still hasn't been delivered. On 22-06-2026, GLS sent an email saying they would make the delivery. I was home all day and on 23-06-2026 I received another email saying that I have to go pick up the jar at a delivery point for being absent from my home. They did not knock on my door. They also did not call me on the phone......GLS lies and does not do their job.
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Response from Alkanatur
Dear Ángela,
We sincerely regret the frustration you have experienced with the delivery of your order. We understand how important it is for you to receive your jar on time. We will discuss your dissatisfaction with our transport agency to avoid similar incidents in the future.
Sincerely,
The Alkanatur team
B
Belen A.
Rating: 5 out of 5
following a purchase from 09/06/2026
I like it
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Response from Alkanatur
Dear Belen,
We sincerely thank you for your comment. We are glad to know that you are satisfied with your experience at Alkanatur. We hope to serve you again very soon.
Sincerely,
The Alkanatur team
M
Miguel Ángel T.
Rating: 5 out of 5
following a purchase from 12/06/2026
So far everything is very good
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Response from Alkanatur
Hello Miguel Ángel,
We sincerely thank you for your positive comment. We are glad to know that you are enjoying your experience with us and we hope to see you again soon.
Sincerely,
The Alkanatur team.
G
Gema G.
Rating: 5 out of 5
following a purchase from 11/06/2026
It's perfect! And I liked the color more than it looked in the photos. Although the jug could also be made in gray.
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Response from Alkanatur
Dear Gema,
We are very pleased to know that you are satisfied with your purchase and that the color has exceeded your expectations. We appreciate your suggestion about the gray color for the jug, we will take it into account for future collections.
Sincerely,
The Alkanatur team.
V
Victor Javier G.
Rating: 1 out of 5
following a purchase from 12/06/2026
I paid 10 days ago and they haven't even given me a tracking number
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Response from Alkanatur
Dear Victor Javier,
We sincerely regret that you have not received your tracking number and understand your concern. We invite you to contact us privately so that we can help you resolve this situation.
Sincerely,
The Alkanatur team.
M
Miriam V.
Rating: 5 out of 5
following a purchase from 06/03/2025
Trust in your professionalism
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Response from Alkanatur
Dear Miriam,
We sincerely thank you for your trust in our professionalism. We are glad to know that you had a satisfactory experience with us.
Sincerely,
The Alkanatur team.
A
Amparo T.
Rating: 5 out of 5
following a purchase from 04/06/2025
Good shower filter, I can tell how my skin doesn't dry out like before. And the pitcher removes the bad taste from the tap water and purifies it. I am delighted!
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Response from Alkanatur
Hello Amparo,
Thank you very much for sharing your experience with us. We are glad to know that the shower filter and the jug have improved the quality of the water and the well-being of your skin. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team.
A
Alexandre M.
Rating: 1 out of 5
following a purchase from 11/06/2026
Order placed more than 10 days ago and I have no information about the delivery time. I have already requested information and no one gives a capable response.
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Response from Alkanatur
Hello Alexandre,
We are very sorry that you have not received any information about your order. We completely understand your disappointment and want to help you find a solution. Do not hesitate to contact us directly by private message so that we can assist you.
Sincerely,
The Alkanatur team
M
María Eugenia S.
Rating: 5 out of 5
following a purchase from 11/06/2026
Very good
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Response from Alkanatur
Hello María Eugenia,
Thank you very much for your positive comment. We are glad to know that you are satisfied with your experience at Alkanatur. Your support means a lot to us.
B
Begoña C.
Rating: 5 out of 5
following a purchase from 11/06/2026
For now good, but not enough time has passed to evaluate it. Thank you
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Response from Alkanatur
Dear Begoña,
We greatly appreciate your comment and are glad to know that so far your experience has been positive. We will be here to assist you with whatever you need while you continue to enjoy our products.
Sincerely,
The Alkanatur team.
J
Jose Maria O.
Rating: 5 out of 5
following a purchase from 10/06/2026
I am satisfied. It improves the taste of the drinking water supplied by the municipality, and it is good for the environment by avoiding the use of containers by not buying bottled water.
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Response from Alkanatur
Hello Jose Maria,
We sincerely thank you for sharing your positive experience. We are glad to know that our product has improved the taste of your water and contributes to environmental care. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
G
Georgina H.
Rating: 5 out of 5
following a purchase from 08/06/2026
good service, arrives on time, and the jug is very beautiful.
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Response from Alkanatur
Dear Georgina,
Thank you very much for your positive comment. We are glad to know that you are satisfied with the service and that the jug has met your expectations. We hope to serve you again soon.
Sincerely,
The Alkanatur team.
I
Irene C.
Rating: 5 out of 5
following a purchase from 08/08/2025
It is an incredible product. Both the jug and the shower filter.
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Response from Alkanatur
Dear Irene,
We sincerely thank you for your very positive comment. We are glad to know that both the jug and the shower filter have exceeded your expectations. We hope to have your visit again in the future.
Sincerely,
The Alkanatur team.
B
Benjamina G.
Rating: 1 out of 5
following a purchase from 07/06/2026
The jug spills water when you tilt it to fill another bottle or a glass
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Response from Alkanatur
Dear Benjamina,
We regret that you have had this experience with our jug. We appreciate your feedback and are here to help you. We invite you to contact us privately to resolve this situation together.
Sincerely,
The Alkanatur team
K
Karmele G.
Rating: 5 out of 5
following a purchase from 08/06/2026
I am really liking the pitcher I bought. The water in my city is of good quality, but it still improves even more with the pitcher with a filter.
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Response from Alkanatur
Dear Karmele,
We sincerely thank you for sharing your positive experience with our filter jug. We are glad to know that you are enjoying your purchase and that you have noticed an improvement in the quality of the water.
Sincerely,
The Alkanatur team
M
Marilu E.
Rating: 5 out of 5
following a purchase from 03/07/2025
I am delighted with the products I enjoy from the pitcher to the shower filter
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Response from Alkanatur
Hello Marilu,
We sincerely thank you for sharing your satisfaction with our products. We are glad to know that you enjoy your pitcher and the shower filter. Your support means a lot to us.
Sincerely,
The Alkanatur team.
J
Juan Jose C.
Rating: 5 out of 5
following a purchase from 10/06/2026
Very good service
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Response from Alkanatur
Hello Juan José,
We sincerely thank you for your comment and we are glad to know that you are very satisfied with our service. Your support is essential for us and motivates us to keep improving.
Sincerely,
The Alkanatur team
M
Marta O.
Rating: 5 out of 5
following a purchase from 10/06/2026
All very well
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Response from Alkanatur
Hello Marta,
We sincerely thank you for your comment. We are glad to know that you are satisfied with your experience.
Sincerely,
The Alkanatur team.
K
Kely N.
Rating: 5 out of 5
following a purchase from 06/06/2026
Excellent. The order arrived on time, we are using what we bought and we are delighted. Good product Recommended
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Response from Alkanatur
Hello Kely,
Thank you very much for your kind comment. We are glad to know that your order arrived on time and that you are delighted with the prod
P
Pablo C.
Rating: 5 out of 5
following a purchase from 10/06/2026
Everything arrived perfect, well packaged and marked as fragile. The taste of the water is incredible.
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Response from Alkanatur
Hello Pablo,
We sincerely thank you for your very positive comment. We are glad to know that you received your order in perfect condition and that you enjoy the taste of our water. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
M
Marina A.
Rating: 5 out of 5
following a purchase from 08/06/2026
This time I bought the glass pitcher and beyond its beautiful design, I love the result. The water has a different taste and I feel that by structuring it, I generate quality water for my body.
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Response from Alkanatur
Dear Marina,
We sincerely appreciate your very positive comment. We are glad to know that you are enjoying your glass jug and that you have noticed an improvement in the quality of the water. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
S
Sandra L.
Rating: 5 out of 5
following a purchase from 08/06/2026
Everything is wonderful
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Response from Alkanatur
Dear Sandra,
We sincerely thank you for your very positive comment. We are glad to know that your experience has been wonderful and that we have met your expectations.
Sincerely,
The Alkanatur team
A
Adela D.
Rating: 5 out of 5
following a purchase from 15/11/2025
Very good purchase
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Response from Alkanatur
Dear Adela,
We sincerely thank you for your comment and are glad to know that your purchase has been satisfactory. Your satisfaction is very important to us and motivates us to continue offering the best.
Sincerely,
The Alkanatur team
D
Dolors T.
Rating: 5 out of 5
following a purchase from 19/02/2025
All good; but with a little delay
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Response from Alkanatur
Dear Dolors,
We sincerely thank you for your feedback and for sharing your experience with us. We are glad to know that everything went well and we hope to have your trust again in future purchases.
Sincerely,
The Alkanatur team
P
Pau E.
Rating: 5 out of 5
following a purchase from 27/08/2025
It has changed my life.
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Response from Alkanatur
Hello Pau,
We are very grateful for your kind words. We are glad to know that our products have had a positive impact on your life. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
C
Clemente C.
Rating: 5 out of 5
following a purchase from 25/12/2024
Perfect
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Response from Alkanatur
Hello Clemente,
Thank you very much for your comment and for the excellent rating. We are glad to know that you are satisfied with your experience at Alkanatur. Your support motivates us to continue offering the best.
Sincerely,
The Alkanatur team
E
Evelise C.
Rating: 5 out of 5
following a purchase from 09/06/2026
the purchase was calm
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Response from Alkanatur
Hello Evelise,
We sincerely thank you for sharing your positive experience with us. We are glad that your purchase was smooth and satisfactory.
Sincerely,
The Alkanatur team.
B
Beatriz G.
Rating: 5 out of 5
following a purchase from 29/09/2025
The quality of both the shower water and the water we drink has improved considerably!
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Response from Alkanatur
Dear Beatriz,
Thank you very much for sharing your positive experience. We are glad to know that you have noticed an improvement in the quality of the water you use, both in the shower and in drinking water. We appreciate your trust in Alkanatur and we remain at your disposal for any other inquiries.
Sincerely,
The Alkanatur team
P
Paloma D.
Rating: 5 out of 5
following a purchase from 02/07/2025
All good. I already have a shower filter and a blue jug. Suggestion: you could do promotions/discounts on the replacements.
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Response from Alkanatur
Hello Paloma,
We sincerely appreciate your positive feedback and are glad to know that you are satisfied with your shower filter and pitcher. We have noted your suggestion about promotions on replacements and hope to see you again soon in our store.
Sincerely,
The Alkanatur team
E
Esther P.
Rating: 5 out of 5
following a purchase from 09/06/2026
We received the glass jug a few days ago. And for the moment we are delighted, the taste of the water is very good!
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Response from Alkanatur
Hello Esther,
Thank you very much for sharing your experience. We are glad to know that you are delighted with the glass jug and that the water tastes good. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
M
Mario C.
Rating: 5 out of 5
following a purchase from 08/06/2026
great quality and effectiveness
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Response from Alkanatur
Hello Mario,
We sincerely appreciate your positive feedback. We are glad to know that you are satisfied with the quality and effectiveness of our products. Your support is very valuable to us.
Sincerely,
The Alkanatur team
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