Customer reviews of Altearah Bio

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 133 published reviews
5 929 82% 4 143 13% 3 45 4% 2 6 1% 1 10 1%

Summary of reviews

The online store Altearah Bio has garnered praise for its exceptional product quality, with customers highlighting the effectiveness and enjoyable scents of their perfumes and creams. Many express satisfaction with the fast shipping, noting that orders arrive quickly and are meticulously packaged, ensuring products reach them in perfect condition. The reliability of the service is evident, as numerous reviews mention seamless order processing and timely delivery.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2019
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2020
Everything is correct! clear site, fast service and quality products .
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2019
I was a little disappointed with my order.
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Response from Altearah Bio
Hello, I have taken note of your comment. Could you please explain in more detail your disappointment with the box you ordered? Yours sincerely, The Altearah team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/12/2019
The site is good. Explanations are good. Products are shipped quickly. The only problem is delivery... My delivery was scheduled 3 times before arriving. You have to be available to stay at home waiting for an order 3 days in a row...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2019
order arrived quickly well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2019
payment by cheque appreciated, fast order processing
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/11/2019
Just a delivery problem that was solved with the help of the Altéarah team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2019
I was only able to order a part of the products (out-of-stock condition of the chosen set).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2019
very good for everything except navigation ordering site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2019
The first two orders arrived with what I had ordered, but the 3rd was not at all what I had asked for, so I'm not satisfied. After making a complaint, I'm waiting for my product to be returned to me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2019
Very pleasant products; since I discovered them at Berenne B in Bretignolles sur Mer, I can't do without the make-up remover oil and the Sublime cream. I love the skincare oils. Very good order and delivery. Thank you for the samples.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2019
Hello, the delivery took a long time. The delivery times are too long. There was no delivery on Friday even though the roads were cleared of snow. On Monday, as I was available early in the morning, I chose a relay point...where it only arrived on Tuesday.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2019
error, I did receive my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2019
Pleasant site but delivery time a little long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2019
Very good, easy and pleasant navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2019
Shipping costs too high. Packaging for transport very large for such a small product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2019
I've known about the site for a long time and it suits me fine.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/09/2019
Even though the dosage is indicated, you don't realize that the 5ml bottle is so small, barely larger than a perfume sample. I find the price exorbitant. Here's hoping it works.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/09/2019
Long delivery time
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Response from Altearah Bio
You placed your order on a Friday, it was processed on Monday (Altearah is closed at weekends) and you were delivered on Thursday, at the other end of France given our respective geographical locations.
We have taken your comment into account and will be sure to include it in our next review of the delivery methods offered on our site. Sincerely, Julien
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/06/2019
I had to call because I didn't understand how to place my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2019
nothing to say about the delivery, products well packaged, I would have liked to receive one or two wipes different from the fragrances I ordered to try other scents thank you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/09/2019
Rather expensive products. We'll see when you use them
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/09/2019
Difficulties: an order placed at the beginning of September and repeated on the 14th has not been registered even though I have given my bank code. I hope not to pay twice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2019
Parcel sent to another address than mine on my request and everything went well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2019
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2019
Very easy-to-use site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2019
Order arrived a long time after payment. Admittedly, the manager was on vacation, but I would have liked to know this at the time of ordering, rather than having to send a message myself to find out the status of my order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/09/2019
Hello, one of the bottles was not crimped correctly and leaked ....du product.
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