Reviews Altearah Bio

Hello, I received the product I asked for, but I only received one sample, even though I had asked for three to four samples via the message service when I placed the order, so that I could introduce the products to my wife's friends. I didn't find this very commercial.

The bath salts don't smell as good as they did a few years ago. Has the formula changed?

It's a shame not all fragrances come in 5ml.

I've just put in the middle because I find your shipping costs too expensive.

I'm not very happy with the scrub's small container for the price. Too bad

The site works, of course, but ordering is tedious and complicated, with images that keep moving and taking up the whole screen, which is not at all practical, and incessant advertising and presentations of your products, which disrupt the ordering process, as if the customer couldn't go to the menu himself to look at what you're offering. An aggressive and uncomfortable site.

The price of shipping is too expensive, moreover DPD, has no respect for packages I had almost as much shipping cost as the price of my product The post is expensive too Mondial relais is much cheaper

I am very disappointed with what I received....the site is not very clear and so I received a much smaller product than I thought. On the other hand, the product smells as good as I wanted it to.

Hello, I'm waiting for the brush that was supposed to come with my order.

The site is not very explicit

Extremely disappointed by the Turquoise oil, whose composition and dosages have been modified. A friend of mine who had a bottle of the old, original version was there, and several of us were able to test that it's nothing like it. I imagine that lemon EO must not be too expensive, given that it's excessively dominant. I've been promoting Turquoise oil to my students for a long time, and they've ordered lots of it... this was my last order, and I'll let them know what I think.

Can be improved, need to go out again to order more products

Not great, I find the navigation a bit confusing, access to products could be simpler, and I feel that some categories were missing.

I would say that I love skincare perfumes but I'm extremely disappointed by the samples, which cost 6€60 all the same... 4 unfortunate samples in a pouch is a shame...

I'm happy with the product, which I already knew, but I found my small spray bottle expensive - although the quantity is indicated, I thought it was larger. I won't be ordering this format again.

Order too long!!i waited 18 days to receive my order!!!too bad!!good evening

Package did not arrive at destination indicated!

Fast deliveries, which is great. However, very few samples and discounts on orders.

It smells good, but they all look the same!

I ordered the yellow care fragrance. Unfortunately, the lemongrass takes precedence over all the other oils and I feel like I've bought a mosquito repellent. It's a real shame. I had bought the emerald fragrance, which was very well balanced. I regret this purchase.

Never a discount .... too bad because I've been ordering for a very long time and the products aren't cheap.4 products bought ... 3 samples only 🙁

I've been a customer since the beginning of the company. I still like the products, but I'm very shocked: - by the very significant price increase: care oil (+ 15%) the new packaging - pretentious - can't justify such an increase. - the impossibility of obtaining the 10% discount with the code granted by Pierre and Nathalie - the impossibility of obtaining the 10-euro discount as a new customer (no order since the new organization) - no answer to the above questions. Where have Pierre and Nathalie's friendly contacts gone? What a pity! I give 3 stars because I still like these products, but if I met a supplier of the same quality offering human contact, I'd change without hesitation. Jacqueline

Quality products packaged with care, but it's not possible to change products if you don't like the smell.

I do not understand why the 2 products ordered are not available in the lot and can be sold separately ... This has caused me a greater expense ... Look for the error!

Very expensive for the quantity on this last order I am disappointed.

My products were a gift for a child in a coma, so I would have liked to say more to the mother to explain the reason for this treatment; unfortunately there was no information on the treatments or a small booklet with your products. The products are expensive, so the packaging would be interesting to work on. It's a real shame! Otherwise I know your products. On the other hand, the delivery was fast and perfect.

I didn't get all my order and they didn't believe me......

Too bad you can't buy perfumes in smaller containers.

The organization of the site is not very practical.

I've known about Altearah products for a long time, and fortunately so, because I had to look for the colored waters, which are no longer offered as a matter of course. I regret that the beauty products are given more prominence to the detriment of the waters.

These are products I like, so I'm ordering them

Big problem with the delay between the time of my order (10/12), the logistics management of my order, shipping and receipt on 19/12. if I had not intervened, the package would not have been shipped.

3 bins points because I'm happy with the product I bought, the ordering site is quite simple. 2 bad points for the packaging. It was disproportionate to the size of the bottle, stuffed with pieces of polystyrene where crumpled paper would have done, with a sample in a plastic bag and a useless booklet. Very poor environmental impact for a site that sells well-being, I think.

Not very clear navigation

Lack of information on ingredients

Delivery location problem.

I was a little disappointed with my order.

The site is good. Explanations are good. Products are shipped quickly. The only problem is delivery... My delivery was scheduled 3 times before arriving. You have to be available to stay at home waiting for an order 3 days in a row...

Just a delivery problem that was solved with the help of the Altéarah team.

The first two orders arrived with what I had ordered, but the 3rd was not at all what I had asked for, so I'm not satisfied. After making a complaint, I'm waiting for my product to be returned to me.