/10
★★★★★
based on 963 reviews published
★★★★★
based on 963 reviews published
Latest customer reviews
4
/5
★★★★☆
Shipping costs too high. Packaging for transport very large for such a small product.
Acheteur Vérifié
purchased on 13/10/2019
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4
/5
★★★★☆
I've known about the site for a long time and it suits me fine.
Acheteur Vérifié
purchased on 29/09/2019
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5
/5
★★★★★
Fine
Acheteur Vérifié
purchased on 04/10/2019
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5
/5
★★★★★
Very fast delivery! Perfect!
Acheteur Vérifié
purchased on 03/10/2019
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5
/5
★★★★★
Very good products with scents as pleasant and effective as ever.
Acheteur Vérifié
purchased on 02/10/2019
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5
/5
★★★★★
Very fast delivery
Acheteur Vérifié
purchased on 01/10/2019
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3
/5
★★★☆☆
Even though the dosage is indicated, you don't realize that the 5ml bottle is so small, barely larger than a perfume sample. I find the price exorbitant. Here's hoping it works.
Acheteur Vérifié
purchased on 28/09/2019
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3
/5
★★★☆☆
Long delivery time
Acheteur Vérifié
purchased on 27/09/2019
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Answer from Altearah Bio
You placed your order on a Friday, it was processed on Monday (Altearah is closed at weekends) and you were delivered on Thursday, at the other end of France given our respective geographical locations.
We have taken your comment into account and will be sure to include it in our next review of the delivery methods offered on our site. Sincerely, Julien
We have taken your comment into account and will be sure to include it in our next review of the delivery methods offered on our site. Sincerely, Julien
5
/5
★★★★★
Very serious site with quality products
Acheteur Vérifié
purchased on 30/09/2019
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5
/5
★★★★★
I've never had any complaints about my Altearah orders, the site is impeccable, deliveries are respected and the products are great.
Acheteur Vérifié
purchased on 23/09/2019
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3
/5
★★★☆☆
I had to call because I didn't understand how to place my order.
Acheteur Vérifié
purchased on 14/06/2019
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4
/5
★★★★☆
Nothing to say about the delivery, products well packaged, I would have liked to receive one or two wipes different from the fragrances I ordered to try other scents thank you.
Acheteur Vérifié
purchased on 20/09/2019
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5
/5
★★★★★
Simple ordering. Fast, clear delivery.
Acheteur Vérifié
purchased on 23/09/2019
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5
/5
★★★★★
Products arrived very well packaged. The Altearah staff were always ready to help when I had a question. The products are very, very good and useful. Very satisfied!
Acheteur Vérifié
purchased on 23/09/2019
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5
/5
★★★★★
I was satisfied on all counts: site visibility, order and delivery. Thank you very much.
Acheteur Vérifié
purchased on 16/09/2019
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3
/5
★★★☆☆
Rather expensive products. We'll see when you use them
Acheteur Vérifié
purchased on 13/09/2019
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3
/5
★★★☆☆
Difficulties: an order placed at the beginning of September and repeated on the 14th has not been registered even though I have given my bank code. I hope not to pay twice.
Acheteur Vérifié
purchased on 14/09/2019
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5
/5
★★★★★
Impeccable customer service! what happened to the color wheel?
Acheteur Vérifié
purchased on 29/06/2019
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5
/5
★★★★★
Small problem with the delivery method, where the site didn't allow me to choose the delivery method. Otherwise great for the rest.
Acheteur Vérifié
purchased on 31/08/2019
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4
/5
★★★★☆
Parcel sent to another address than mine on my request and everything went well.
Acheteur Vérifié
purchased on 17/07/2019
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4
/5
★★★★☆
Fine
Acheteur Vérifié
purchased on 22/06/2019
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5
/5
★★★★★
Serious site, easy to use and order received quickly.
Acheteur Vérifié
purchased on 23/07/2019
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5
/5
★★★★★
Very good contact( telephone) Fast delivery Many thanks
Acheteur Vérifié
purchased on 05/09/2019
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4
/5
★★★★☆
Very easy-to-use site
Acheteur Vérifié
purchased on 18/06/2019
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1
/5
★☆☆☆☆
I was simply very disappointed with the delivery times On the site, it says 48 hours and in reality I received my package with at least 10 days delay I find it disappointing to have such good products and a delivery not respected.
Acheteur Vérifié
purchased on 07/08/2019
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Answer from Altearah Bio
Hello, thank you for your comments on our products. Delivery took longer than expected because you placed your order during the company's annual closure, the dates of which were specified on the home page of the site. It seems that this publication was not visible enough and we regret this. Please do not hesitate to contact us again before placing your next order. Julien. Altearah
5
/5
★★★★★
Very clear
Acheteur Vérifié
purchased on 05/06/2019
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5
/5
★★★★★
Excellent communication, express delivery, very serious.
Acheteur Vérifié
purchased on 08/09/2019
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5
/5
★★★★★
High-quality organic products
Acheteur Vérifié
purchased on 21/06/2019
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3
/5
★★★☆☆
Order arrived a long time after payment. Admittedly, the manager was on vacation, but I would have liked to know this at the time of ordering, rather than having to send a message myself to find out the status of my order.
Acheteur Vérifié
purchased on 06/08/2019
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3
/5
★★★☆☆
Hello, one of the bottles was not crimped correctly and leaked ....du product.
Acheteur Vérifié
purchased on 08/09/2019
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