Customer reviews of AMMERLAAN IMPORT

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9,7 /10
Overall rating: 9,7 out of 10
Based on 1 276 published reviews

Summary of reviews

AMMERLAAN IMPORT is consistently praised for top-notch product quality and reliability, with many reviews highlighting fast delivery times, accurate orders, and well-packaged shipments that arrive promptly and in line with expectations. Customers repeatedly note the availability of spare parts, responsive and attentive service, and clear communication, contributing to a smooth, efficient purchasing experience. The store’s reliability is reinforced by multiple mentions of quick processing, timely deliveries (often J+1 or same day), and a supportive, proactive approach from the team. Overall, shoppers express high satisfaction with fast, dependable service, strong product quality, and helpful, ready-for-use support.

Reviews 2 and 4 stars

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E
earl D.
Rating: 4 out of 5
very good quality/price. very good delivery time.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
C
client(e)
Rating: 4 out of 5
fast delivery, but the parcel was delivered in front of the door without any contact.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) Indeed, since the beginning of containment, delivery drivers have been able to leave parcels without contact and therefore without a signature. After that, it's good or bad, in your case the main thing is to be delivered, quickly ;)
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EARL D.
Rating: 4 out of 5
Nothing to say about the delivery and the product, everything was perfect, we just had to call back to get the invoice because you didn't have our e-mail address.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) Invoices are sent exclusively by email, so no problem for online orders on our website :)
C
client(e)
Rating: 4 out of 5
very good value for money
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
C
client(e)ludo29
Rating: 4 out of 5
No complaints
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Response from AMMERLAAN IMPORT
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C
Client
Rating: 4 out of 5
No complaints
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
M
Monique D.
Rating: 4 out of 5
Delivery time respected despite confinement. Carton damaged (the contents were not fragile). Now it remains to be seen what the quality of the product and its resistance will be.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) You ordered original DeLaval liners, so no problem with the resistance!
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client(e)LEZE
Rating: 4 out of 5
Hello, my first order went through without a hitch, which is why I gave it 4 stars. Today I'm still waiting for my sleeves that I ordered on March 02.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) Indeed big problems of delivery time at MilkRite at this time, not to mention problems of capacity, sometimes sleeves different than announced on the box ...
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GAEC A.
Rating: 4 out of 5
Satisfied with the product and delivery.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
C
client(e)
Rating: 4 out of 5
We were not aware of the customs fees, they are not very high. We're still very satisfied.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
C
client(e)
Rating: 4 out of 5
Good and fast
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Response from AMMERLAAN IMPORT
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Benoit
Rating: 4 out of 5
Postage costs could be adapted to the type of shipment. Otherwise, correct price.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) It's complicated to adapt the shipping costs outside of France with such a different range of items, which is why you've chosen the shipping costs on quotation option, without paying attention to the other choices available ...
C
client(e)
Rating: 4 out of 5
Long replenishment lead times
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) It's true that it may seem long, 3 to 5 weeks (but at least I can inform you of the quantity available and the re-approval lead time before the order) but it's also thanks to the grouping of orders that I can offer you parts at low prices. With express re-approval transport costs, prices could rise by 10 to 20% ...
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client(e)le C.
Rating: 4 out of 5
everything is perfect except that the delivery time is a little long
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) It's true that it takes a long time to wait 3 to 5 weeks for parts, but at least you know the delivery time when you place your order. It's thanks to grouped orders once a month with our supplier that we manage to have lower prices ...
C
client(e)
Rating: 4 out of 5
good order tracking
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
C
client(e)
Rating: 4 out of 5
First order on this site, completely satisfied with the prices and delivery conditions.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
C
client(e)
Rating: 4 out of 5
Very good products and very professional advice
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Response from AMMERLAAN IMPORT
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michel
Rating: 4 out of 5
satisfied with my first purchase, product meets my expectations, delivered on time. I would certainly buy again
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Response from AMMERLAAN IMPORT
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C
client(e)
Rating: 4 out of 5
fast delivery
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Response from AMMERLAAN IMPORT
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F
Favier
Rating: 4 out of 5
Very good responsiveness after ordering. Delivery times are correct even if the product is not in stock. I recommend the site without any problem.
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Response from AMMERLAAN IMPORT
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C
client
Rating: 4 out of 5
well no problem
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Response from AMMERLAAN IMPORT
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C
client
Rating: 4 out of 5
RAS.............
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Response from AMMERLAAN IMPORT
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C
client
Rating: 4 out of 5
Nothing on the products. Too bad you have to count all the sleeves to know if they're all there!
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Response from AMMERLAAN IMPORT
Hello, The goal is not to count all the sleeves in the package upon receipt, only if the package is damaged, otherwise impossible to turn against the carrier, but you are right that the instructions when sending are not clear enough, I will change the indications, Thank you for your contribution :)
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EARL D.
Rating: 4 out of 5
We had a delivery problem with TNT who warned us by email that we had been delivered when we hadn't received anything. Finally we were delivered 3 hours later and everything was fine. TNT FED EX's online parcel tracking sucks! The delivery took place the day after our internet order and we are happy with it. Ronald was informed of our problems, he answered the phone and warned TNT which reassured us.
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Response from AMMERLAAN IMPORT
In 95% of deliveries by TNT everything goes well, unfortunately you are part of the 5%, I'm sorry. Thank you for your contribution :)
G
GAEC D.
Rating: 4 out of 5
no problems with our order, goods arrived in good condition. fast delivery.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
C
client
Rating: 4 out of 5
After years of adaptable sleeves, I'm thrilled to be back to the original Delaval at a reasonable price!!!!
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
C
client
Rating: 4 out of 5
delivered on time and as ordered
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Response from AMMERLAAN IMPORT
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C
client
Rating: 2 out of 5
my parcel which was supposed to arrive on Friday arrived the following Tuesday, too bad it was urgent!
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Response from AMMERLAAN IMPORT
I'm really sorry for the delay in the delivery of your parcel, there are several reasons for this 1- your order would have left on Thursday if we weren't moving to our new depot, the time indicated for your cover seal is 24/48 hours, it did leave within the time limit (Friday) and you should therefore have been delivered on Saturday 3rd March by TNT ... 2- because of the bad weather (snow) during the week, all transport was delayed by 1 to 2 days, which is why you were delivered on Tuesday 6th. Too bad you didn't indicate that it was urgent, we would have sent your order as a priority on Thursday !!! I hope your future experience with us will be better than these 2 unfortunate stars ... Ronald.
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fl
Rating: 4 out of 5
serious, no stress, good business cooperation
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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BOUTINBERTRAND
Rating: 4 out of 5
ras longevite a voir
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Response from AMMERLAAN IMPORT
Well, obviously it's fine since you've reordered the same original Delaval sleeves :) Thank you very much for your contribution :)
G
Gaec D.
Rating: 4 out of 5
the order went as planned and there were no problems laying the carpets
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
C
client
Rating: 4 out of 5
Batteries may be supplied with + and - terminals.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) It's a real shame that it was the carrier who was on strike the day you absolutely needed the battery ... :-/ The battery US terminals + standard terminals exists ... too bad you didn't tell me about it ... http://materiel-elevage.ammerlaan.fr/contents/fr/p753_Batterie_Optima_Rouge_815A_12V_50_Ah_US_-_(3478)_RT_U_4.2L.html
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Fee D.
Rating: 4 out of 5
Good value Simple ordering
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Response from AMMERLAAN IMPORT
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M
Max
Rating: 4 out of 5
Great service and fast delivery.
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Response from AMMERLAAN IMPORT
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C
client
Rating: 4 out of 5
everything went as planned
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Response from AMMERLAAN IMPORT
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C
client
Rating: 4 out of 5
in line with expectations
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Response from AMMERLAAN IMPORT
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S
Sevenier S.
Rating: 4 out of 5
The delivery was made correctly and on time.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
H
hts C.
Rating: 4 out of 5
only one regret: I didn't order my milking machine consumables sooner!
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) it's true that you have to take into account the lead time indicated for each item. For the Flex40 sleeves that we don't have in stock, the lead time indicated is 2 to 5 weeks, depending on whether our supplier has them in stock or 5 weeks if he has to order them from Boumatic. http://materiel-elevage.ammerlaan.fr/contents/fr/p1653_Manchons_Boumatic_d-origine.html In your case, I shipped them on December 9, for your order of November 11.
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Anthony C.
Rating: 4 out of 5
good, fast, beware of transport costs
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) For the month of September, we had a problem setting up the shipping costs. When you ordered, you paid 40, but we immediately gave you a discount of 25 on your credit card, so that you only had to pay the usual 15 for an order of this type. The combination of certain items posed problems, the problem was solved. My apologies for this technical incident.