Customer reviews of AMMERLAAN IMPORT

9,7 /10

Based on 1 276 published reviews

5 1 132 89% 4 105 8% 3 15 1% 2 14 1% 1 10 1%

Summary of reviews

AMMERLAAN IMPORT is consistently praised for top-notch product quality and reliability, with many reviews highlighting fast delivery times, accurate orders, and well-packaged shipments that arrive promptly and in line with expectations. Customers repeatedly note the availability of spare parts, responsive and attentive service, and clear communication, contributing to a smooth, efficient purchasing experience. The store’s reliability is reinforced by multiple mentions of quick processing, timely deliveries (often J+1 or same day), and a supportive, proactive approach from the team. Overall, shoppers express high satisfaction with fast, dependable service, strong product quality, and helpful, ready-for-use support.

Reviews 3 and 4 stars

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Client

Published on 16/05/2020 à 18h20

No complaints

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Response from AMMERLAAN IMPORT Published on 16/05/2020

Thank you for your contribution :)

Monique D.

Published on 16/05/2020 à 16h20

Delivery time respected despite confinement. Carton damaged (the contents were not fragile). Now it remains to be seen what the quality of the product and its resistance will be.

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Response from AMMERLAAN IMPORT Published on 16/05/2020

Thank you for your contribution :) You ordered original DeLaval liners, so no problem with the resistance!

client(e)LEZE

Published on 13/04/2020 à 16h36

Hello, my first order went through without a hitch, which is why I gave it 4 stars. Today I'm still waiting for my sleeves that I ordered on March 02.

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Response from AMMERLAAN IMPORT Published on 16/05/2020

Thank you for your contribution :) Indeed big problems of delivery time at MilkRite at this time, not to mention problems of capacity, sometimes sleeves different than announced on the box ...

GAEC A.

Published on 23/03/2020 à 22h49

Satisfied with the product and delivery.

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Response from AMMERLAAN IMPORT Published on 16/05/2020

Thank you for your contribution :)

client(e)

Published on 22/03/2020 à 15h25

We were not aware of the customs fees, they are not very high. We're still very satisfied.

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Response from AMMERLAAN IMPORT Published on 16/05/2020

Thank you for your contribution :)

client(e)

Published on 28/02/2020 à 12h18

Good and fast

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Response from AMMERLAAN IMPORT Published on 16/03/2020

Thank you for your contribution :)

Benoit

Published on 23/02/2020 à 19h38

Postage costs could be adapted to the type of shipment. Otherwise, correct price.

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Response from AMMERLAAN IMPORT Published on 22/02/2020

Thank you for your contribution :) It's complicated to adapt the shipping costs outside of France with such a different range of items, which is why you've chosen the shipping costs on quotation option, without paying attention to the other choices available ...

client(e)

Published on 23/02/2020 à 18h50

Long replenishment lead times

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Response from AMMERLAAN IMPORT Published on 23/02/2020

Thank you for your contribution :) It's true that it may seem long, 3 to 5 weeks (but at least I can inform you of the quantity available and the re-approval lead time before the order) but it's also thanks to the grouping of orders that I can offer you parts at low prices. With express re-approval transport costs, prices could rise by 10 to 20% ...

client(e)le C.

Published on 14/01/2020 à 20h45

everything is perfect except that the delivery time is a little long

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Response from AMMERLAAN IMPORT Published on 22/01/2020

Thank you for your contribution :) It's true that it takes a long time to wait 3 to 5 weeks for parts, but at least you know the delivery time when you place your order. It's thanks to grouped orders once a month with our supplier that we manage to have lower prices ...

client(e)

Published on 25/12/2019 à 10h34

good order tracking

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Response from AMMERLAAN IMPORT Published on 13/01/2020

Thank you for your contribution :)

client(e)

Published on 01/12/2019 à 14h43

The milk tubes don't match the description or the photo, they're much thinner, bend a lot more between milking two cows and the bend persists during milking.

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Response from AMMERLAAN IMPORT Published on 05/12/2019

Further to our telephone discussion, it's true that the small MilkRite milk pipes you ordered, the WS005 and WS006, are suitable for claws with right-angle milk sockets, hence the 2 thinner places (which you point out) to cut the vacuum when connecting, this detail was not shown on the single photo that was for all the dimensions, but it was indicated at the bottom on the table of correspondences with the Gea pipes ... to clarify i've added photos of all the pipes to avoid further confusion. but the originals 7021-7101-040 (WS005) also have these places to bend, so i think you were mistaken in the reference, in general it's WS003 and WS007 for Westfalia . https://materiel-elevage.ammerlaan.fr/contents/fr/p1567_Tuyaux_Courts_a_lait.html Sincerely, Ronald

client(e)

Published on 18/11/2019 à 12h57

First order on this site, completely satisfied with the prices and delivery conditions.

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Response from AMMERLAAN IMPORT Published on 19/11/2019

Thank you for your contribution :)

client(e)

Published on 18/10/2019 à 19h54

Very good products and very professional advice

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Response from AMMERLAAN IMPORT Published on 28/10/2019

Thank you for your contribution :)

client(e)

Published on 30/08/2019 à 18h53

Delivery time not respected, too bad!

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Response from AMMERLAAN IMPORT Published on 31/08/2019

Exactly, delivery 4 days late at your place, the month of august with its share of problems at TNT unfortunately every year at this time there are problems with some replacements ... unfortunately it fell on you, very sorry!

client(e)

Published on 06/06/2019 à 17h31

Great buy but transport takes too long and you have to pay twice

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Response from AMMERLAAN IMPORT Published on 30/06/2019

Dear Sir, I would like to give you some details about your order for Canada. It was clearly indicated in the basket when you ordered "Shipping costs on estimate WAIT TO RECEIVE YOUR CONFIRMATION BEFORE MAKING YOUR PAYMENT !!! You have paid the order by credit card, but without waiting to know the amount of shipping costs ... You ordered on 19/04/2019 but I received your transfer for shipping on 23/05/2019 your order was shipped on 23/05/2019 by Colissimo, you are delivered on 28/05/2019 ! Only 5 days after your payment ... Best regards.

michel

Published on 06/06/2019 à 09h27

satisfied with my first purchase, product meets my expectations, delivered on time. I would certainly buy again

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Response from AMMERLAAN IMPORT Published on 06/06/2019

Thank you for your contribution :)

client(e)

Published on 21/03/2019 à 19h18

fast delivery

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Response from AMMERLAAN IMPORT Published on 24/03/2019

Thank you for your contribution :)

Favier

Published on 21/02/2019 à 18h24

Very good responsiveness after ordering. Delivery times are correct even if the product is not in stock. I recommend the site without any problem.

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Response from AMMERLAAN IMPORT Published on 21/02/2019

Thank you for your contribution :)

client

Published on 12/02/2019 à 16h27

well no problem

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Response from AMMERLAAN IMPORT Published on 21/02/2019

Thank you for your contribution :)

client

Published on 03/02/2019 à 14h19

RAS.............

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Response from AMMERLAAN IMPORT Published on 07/02/2019

Thank you for your contribution :)

client

Published on 21/12/2018 à 16h21

Nothing on the products. Too bad you have to count all the sleeves to know if they're all there!

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Response from AMMERLAAN IMPORT Published on 21/12/2018

Hello, The goal is not to count all the sleeves in the package upon receipt, only if the package is damaged, otherwise impossible to turn against the carrier, but you are right that the instructions when sending are not clear enough, I will change the indications, Thank you for your contribution :)

client

Published on 14/12/2018 à 22h26

The goods met my expectations despite a major delivery problem.

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EARL D.

Published on 02/12/2018 à 18h37

We had a delivery problem with TNT who warned us by email that we had been delivered when we hadn't received anything. Finally we were delivered 3 hours later and everything was fine. TNT FED EX's online parcel tracking sucks! The delivery took place the day after our internet order and we are happy with it. Ronald was informed of our problems, he answered the phone and warned TNT which reassured us.

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Response from AMMERLAAN IMPORT Published on 06/12/2018

In 95% of deliveries by TNT everything goes well, unfortunately you are part of the 5%, I'm sorry. Thank you for your contribution :)

blanc

Published on 07/11/2018 à 17h32

slight problem due to a problem when placing the order on the internet, but problem quickly solved.

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GAEC D.

Published on 17/09/2018 à 14h59

no problems with our order, goods arrived in good condition. fast delivery.

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Response from AMMERLAAN IMPORT Published on 16/09/2018

Thank you for your contribution :)

client

Published on 13/08/2018 à 19h39

After years of adaptable sleeves, I'm thrilled to be back to the original Delaval at a reasonable price!!!!

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Response from AMMERLAAN IMPORT Published on 16/08/2018

Thank you for your contribution :)

client

Published on 24/03/2018 à 10h13

delivered on time and as ordered

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Response from AMMERLAAN IMPORT Published on 26/03/2018

Thank you for your contribution :)

Published on 15/12/2017 à 11h15

serious, no stress, good business cooperation

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Response from AMMERLAAN IMPORT Published on 14/12/2017

Thank you for your contribution :)

BOUTINBERTRAND

Published on 02/12/2017 à 21h28

ras longevite a voir

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Response from AMMERLAAN IMPORT Published on 22/01/2018

Well, obviously it's fine since you've reordered the same original Delaval sleeves :) Thank you very much for your contribution :)

Gaec D.

Published on 21/11/2017 à 09h34

the order went as planned and there were no problems laying the carpets

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Response from AMMERLAAN IMPORT Published on 22/11/2017

Thank you for your contribution :)

client

Published on 22/09/2017 à 15h42

Batteries may be supplied with + and - terminals.

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Response from AMMERLAAN IMPORT Published on 21/09/2017

Thank you for your contribution :) It's a real shame that it was the carrier who was on strike the day you absolutely needed the battery ... :-/ The battery US terminals + standard terminals exists ... too bad you didn't tell me about it ... http://materiel-elevage.ammerlaan.fr/contents/fr/p753_Batterie_Optima_Rouge_815A_12V_50_Ah_US_-_(3478)_RT_U_4.2L.html

Fee D.

Published on 20/08/2017 à 16h56

Good value Simple ordering

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Response from AMMERLAAN IMPORT Published on 19/08/2017

Thank you for your contribution :)

Max

Published on 12/08/2017 à 14h43

Great service and fast delivery.

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Response from AMMERLAAN IMPORT Published on 11/08/2017

Thank you for your contribution :)

client

Published on 06/07/2017 à 18h24

everything went as planned

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Response from AMMERLAAN IMPORT Published on 05/07/2017

Thank you for your contribution :)

client

Published on 15/05/2017 à 14h27

in line with expectations

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Response from AMMERLAAN IMPORT Published on 14/05/2017

Thank you for your contribution :)

client

Published on 28/04/2017 à 20h44

The parcel was supposed to be delivered within 48 hours but took 5 days.

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Response from AMMERLAAN IMPORT Published on 27/04/2017

Hello After checking your comment, Indeed your package has suffered a sorting error at TNT where you lost 48 hours, the weekend does not count for carriers your package was shipped on Thursday and you received your delivery Tuesday at 9:21 In summary your package was delivered in 3 days instead of 1 days, I'm sorry, but it happens unfortunately ... ps. on our site the delivery time indicated was 2 to 5 days for your product.

Sevenier S.

Published on 08/02/2017 à 17h50

The delivery was made correctly and on time.

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Response from AMMERLAAN IMPORT Published on 07/02/2017

Thank you for your contribution :)

hts C.

Published on 30/12/2016 à 17h15

only one regret: I didn't order my milking machine consumables sooner!

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Response from AMMERLAAN IMPORT Published on 29/12/2016

Thank you for your contribution :) it's true that you have to take into account the lead time indicated for each item. For the Flex40 sleeves that we don't have in stock, the lead time indicated is 2 to 5 weeks, depending on whether our supplier has them in stock or 5 weeks if he has to order them from Boumatic. http://materiel-elevage.ammerlaan.fr/contents/fr/p1653_Manchons_Boumatic_d-origine.html In your case, I shipped them on December 9, for your order of November 11.

Anthony C.

Published on 14/10/2016 à 13h45

good, fast, beware of transport costs

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Response from AMMERLAAN IMPORT Published on 15/10/2016

Thank you for your contribution :) For the month of September, we had a problem setting up the shipping costs. When you ordered, you paid 40, but we immediately gave you a discount of 25 on your credit card, so that you only had to pay the usual 15 for an order of this type. The combination of certain items posed problems, the problem was solved. My apologies for this technical incident.

PASQUIER

Published on 10/10/2016 à 15h43

OTHERWISE NOTHING TO SAY

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Response from AMMERLAAN IMPORT Published on 10/10/2016

Thank you for your opinion. It's true that since we order our robot parts abroad, we can get them much more cheaply, but it's true that for parts we don't have in stock the lead time is 2 to 5 weeks. http://materiel-elevage.ammerlaan.fr/contents/fr/d332_Pieces_robot_de_traite_GEA.html For parts ordered regularly we try to have the parts in stock, in which case the lead time is 2 to 5 days. In your case, the month of August and a group order with a college didn't help matters...