English 
S
Rating: 5 out of 5
Very serious site
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Customer reviews of AquaBota
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 561 published reviews
Summary of reviews
AquaBota consistently impresses with the beautiful quality of its plants, which customers frequently note as being visually stunning and well-conditioned upon arrival. The meticulous packaging ensures that plants are delivered in excellent condition, contributing to a highly positive unboxing experience. The delivery service is highlighted for its speed and reliability, with many customers expressing satisfaction at receiving their orders promptly and intact.
Reviews 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
Super service and excellent communication! A big thank you!
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K
Rating: 5 out of 5
Plants and roots like in the photos, I really recommend and I will order from you again. Thank you
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A
Rating: 5 out of 5
Order prepared and received quickly! The plants are beautiful, now let's see the growth! Thank you team!
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R
Rating: 5 out of 5
Super top quality plant
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T
Rating: 5 out of 5
highly recommended
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L
Rating: 5 out of 5
Impeccable as always!
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X
Rating: 5 out of 5
Great service, very good advice, very reasonable prices, I really recommend this store!
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D
Rating: 5 out of 5
Plant of very good quality very well packaged. Other than that, nothing else to say except you can order with your eyes closed.
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S
Rating: 5 out of 5
Beautiful plants, super delivery and advice
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A
Rating: 5 out of 5
Lots of choices, attractive prices, great!
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A
Rating: 5 out of 5
Top order and monstrous value for money!
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L
Rating: 5 out of 5
Very good value for money. Answers all questions.
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C
Rating: 5 out of 5
fast delivery, good products at a fair price. The pond is happy with it!
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P
Rating: 5 out of 5
Perfect packaging, flawless and neat.
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B
Rating: 5 out of 5
Plants shipped in excellent condition and perfectly packaged. Thank you very much.
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P
Rating: 5 out of 5
Good products Fast delivery
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B
Rating: 5 out of 5
10 out of 10
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S
Rating: 5 out of 5
Fast delivery and well packaged. I recommend.
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L
Rating: 5 out of 5
Impeccable as usual
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J
Rating: 5 out of 5
Plants received in great shape!!
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A
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Very good products, well packaged, nothing to report, fish and corals are delighted!
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S
Rating: 3 out of 5
Due to a long delivery delay from CHRONOPOST, the vallisneria arrived damaged. I was at home and the delivery person left a delivery notice without even calling me on the phone, and they were dropped off at a pickup point to be collected 24 hours later. The anubias fared better during transport and are beautiful. As a result, I lost half of my plant order. Otherwise, the packaging was perfect but the delivery times were too long. I am quite disappointed...
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Response from AquaBota
Hello,
Thank you for your message.
After verification, the carrier did indeed show up at your home and left a delivery notice, as you mentioned.
We completely understand your disappointment and would like to provide you with some useful clarifications.
In France, delivery drivers from carriers like GLS, DPD, or Chronopost do not have professional phones.
They are therefore not required to contact recipients in case of absence or unforeseen circumstances, although many sometimes take this initiative with their personal phone.
We sincerely regret that this delay in pickup compromised the freshness of the Vallisneria.
These plants being particularly sensitive to temperature fluctuations and transport duration, this can unfortunately impact their condition, despite all the care we take in packaging.
As a reminder, the procedure in case of damaged plants is available:
in the package,
in the delivery confirmation email,
and on our website on the FAQ page: https://www.aquabota.com/fr/content/14-faq
"Please send us the following items within 24 hours of receipt to the address [email protected]:
A photo of the sealed bag
A photo of the opened bag"
Best regards,
The Aquabota team
Thank you for your message.
After verification, the carrier did indeed show up at your home and left a delivery notice, as you mentioned.
We completely understand your disappointment and would like to provide you with some useful clarifications.
In France, delivery drivers from carriers like GLS, DPD, or Chronopost do not have professional phones.
They are therefore not required to contact recipients in case of absence or unforeseen circumstances, although many sometimes take this initiative with their personal phone.
We sincerely regret that this delay in pickup compromised the freshness of the Vallisneria.
These plants being particularly sensitive to temperature fluctuations and transport duration, this can unfortunately impact their condition, despite all the care we take in packaging.
As a reminder, the procedure in case of damaged plants is available:
in the package,
in the delivery confirmation email,
and on our website on the FAQ page: https://www.aquabota.com/fr/content/14-faq
"Please send us the following items within 24 hours of receipt to the address [email protected]:
A photo of the sealed bag
A photo of the opened bag"
Best regards,
The Aquabota team
C
Rating: 5 out of 5
Everything was perfect!
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Response from AquaBota
Dear Catherine,
We sincerely thank you for your review and for the rating of 5/5. We are delighted to hear that your experience with AquaBota was perfect.
Best regards,
The AquaBota team
We sincerely thank you for your review and for the rating of 5/5. We are delighted to hear that your experience with AquaBota was perfect.
Best regards,
The AquaBota team
E
Rating: 5 out of 5
Super fast shipping!!
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M
Rating: 5 out of 5
Products sent quickly with careful packaging. The staff is very responsive to requests.
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Response from AquaBota
Hello Manon,
Thank you for your feedback and we are delighted to hear that you were satisfied with the speed of shipping as well as the quality of our service.
Thank you for your feedback and we are delighted to hear that you were satisfied with the speed of shipping as well as the quality of our service.
C
Rating: 5 out of 5
Perfect packaging of the plants, nothing moved during 7 days of transport (the fault of GLS who got lost) good quantity and good tracking of my order until receipt, thank you to your team, I recommend you with pleasure, see you next time!
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Response from AquaBota
Dear Cedric,
We warmly thank you for your feedback and are delighted to learn that your order arrived in perfect condition despite the transport challenges. Your compliments regarding our packaging, the quality of our products, and the order tracking motivate us to continue providing the best possible service. We look forward to seeing you again soon on AquaBota!
Best regards,
The AquaBota team
We warmly thank you for your feedback and are delighted to learn that your order arrived in perfect condition despite the transport challenges. Your compliments regarding our packaging, the quality of our products, and the order tracking motivate us to continue providing the best possible service. We look forward to seeing you again soon on AquaBota!
Best regards,
The AquaBota team
P
Rating: 5 out of 5
Very good transaction; perfect packaging, beautiful composition of aquarium plants for goldfish, fast delivery.
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Response from AquaBota
Hello Patrick,
Thank you very much for your review and your rating of 5/5! We are delighted to hear that you are satisfied with your experience with AquaBota, as well as the quality of our products and our service. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The AquaBota team
Thank you very much for your review and your rating of 5/5! We are delighted to hear that you are satisfied with your experience with AquaBota, as well as the quality of our products and our service. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The AquaBota team
M
Rating: 5 out of 5
Very satisfied with my order, contact with the seller was great! Fast delivery and my plants are very beautiful. I recommend it with my eyes closed. Thank you again!!
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A
Rating: 5 out of 5
Perfect!
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D
Rating: 5 out of 5
Very quickly delivered very pretty plants I recommend this site
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T
Rating: 5 out of 5
Quick delivery. ++++++++++++++++
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J
Rating: 5 out of 5
Correct price and fast delivery. Thank you :)
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J
Rating: 5 out of 5
Very satisfied with the order received, very beautiful plants, top-notch packaging. The only small downside, if we can really call it a downside, is that I was expecting to receive a larger plant based on the photo. I was expecting to receive a leafy Nymphoides aquatica, but I only received the bulb, which almost ended up in the trash because it was placed in two small bags. I thought they were two empty bags mistakenly put inside. Luckily, my curiosity pushed me to open them, and I found the miniature bulb inside.
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Response from AquaBota
Hello,
The season of Nymphoides aquatica is unfortunately coming to an end this year, due to particularly atypical weather.
When you buy bulb plants, it is important to keep in mind that the weather and seasonality strongly influence their development. Thus, from one year to the next, it is possible to obtain a well-formed bulb with abundant foliage, or on the contrary, a less developed bulb due to climatic conditions.
The season of Nymphoides aquatica is unfortunately coming to an end this year, due to particularly atypical weather.
When you buy bulb plants, it is important to keep in mind that the weather and seasonality strongly influence their development. Thus, from one year to the next, it is possible to obtain a well-formed bulb with abundant foliage, or on the contrary, a less developed bulb due to climatic conditions.
L
Rating: 5 out of 5
Very well
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P
Rating: 5 out of 5
Very happy and excellent phone contact, only good advice.
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A
Rating: 5 out of 5
Top, as always
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D
Rating: 5 out of 5
Quick.
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E
Rating: 5 out of 5
Perfect reception. The products are of good quality. The ordered plants will be sent later because wisely, they were not part of this reception due to the heatwave. Very good and quick communication by email as well... Thank you
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