Customer reviews of AquaBota

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 561 published reviews
5 506 90% 4 29 5% 3 10 2% 2 6 1% 1 10 2%

Summary of reviews

AquaBota consistently impresses with the beautiful quality of its plants, which customers frequently note as being visually stunning and well-conditioned upon arrival. The meticulous packaging ensures that plants are delivered in excellent condition, contributing to a highly positive unboxing experience. The delivery service is highlighted for its speed and reliability, with many customers expressing satisfaction at receiving their orders promptly and intact.

Reviews 4 and 5 stars

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B. S.
Rating: 4 out of 5
following a purchase from 26/06/2025
Unfortunately, a disappeared order has been neatly refunded.
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Response from AquaBota
Dear customer,

Thank you for your message.

We indeed regret that the driver delivered the package to the wrong location, without any clear information about where it was left. This is certainly not the service we strive for.

We have immediately taken the necessary steps with the carrier and, while awaiting clarity, we have already refunded the purchase amount to you correctly.

Our apologies for the inconvenience and thank you once again for your understanding.

Best regards,
The Aquabota team
M
Marine B.
Rating: 5 out of 5
following a purchase from 17/06/2025
Very satisfied with my order, contact with the seller was great! Fast delivery and my plants are very beautiful. I recommend it with my eyes closed. Thank you again!!
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Aurélien V.
Rating: 5 out of 5
following a purchase from 21/06/2025
Perfect!
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Delphine D.
Rating: 5 out of 5
following a purchase from 25/06/2025
Very quickly delivered very pretty plants I recommend this site
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Troels S.
Rating: 5 out of 5
following a purchase from 08/07/2025
Quick delivery. ++++++++++++++++
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jérome S.
Rating: 5 out of 5
following a purchase from 06/07/2025
Correct price and fast delivery. Thank you :)
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jean marie I.
Rating: 5 out of 5
following a purchase from 04/07/2025
Very satisfied with the order received, very beautiful plants, top-notch packaging. The only small downside, if we can really call it a downside, is that I was expecting to receive a larger plant based on the photo. I was expecting to receive a leafy Nymphoides aquatica, but I only received the bulb, which almost ended up in the trash because it was placed in two small bags. I thought they were two empty bags mistakenly put inside. Luckily, my curiosity pushed me to open them, and I found the miniature bulb inside.
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Response from AquaBota
Hello,

The season of Nymphoides aquatica is unfortunately coming to an end this year, due to particularly atypical weather.

When you buy bulb plants, it is important to keep in mind that the weather and seasonality strongly influence their development. Thus, from one year to the next, it is possible to obtain a well-formed bulb with abundant foliage, or on the contrary, a less developed bulb due to climatic conditions.
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Ludovic G.
Rating: 5 out of 5
following a purchase from 03/07/2025
Very well
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Patricia N.
Rating: 5 out of 5
following a purchase from 25/06/2025
Very happy and excellent phone contact, only good advice.
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Aaricia T.
Rating: 5 out of 5
following a purchase from 30/06/2025
Top, as always
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Dylan L.
Rating: 5 out of 5
following a purchase from 01/07/2025
Quick.
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Eric C.
Rating: 5 out of 5
following a purchase from 27/06/2025
Perfect reception. The products are of good quality. The ordered plants will be sent later because wisely, they were not part of this reception due to the heatwave. Very good and quick communication by email as well... Thank you
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Jennifer C.
Rating: 5 out of 5
following a purchase from 25/06/2025
Really nice, patient, great advice, in short, my visit was great.
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Bas B.
Rating: 5 out of 5
following a purchase from 21/06/2025
Everything was well packaged and delivered quickly.
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Stephane G.
Rating: 5 out of 5
following a purchase from 17/06/2025
Perfect. Serious company, careful package delivered in 2 days. Very nice and professional staff
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Christophe D.
Rating: 5 out of 5
following a purchase from 24/06/2025
I recommend this company with my eyes closed. Kindness and professionalism
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Christian B.
Rating: 5 out of 5
following a purchase from 10/06/2025
All the products from my order arrived well and in good condition, no problem.
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Celine P.
Rating: 5 out of 5
following a purchase from 15/06/2025
Very serious and very responsive company. Perfect.
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Benjamin F.
Rating: 5 out of 5
following a purchase from 12/06/2025
Always satisfied with Aqua Bota, the plants are always of good quality at a very affordable price, thank you again.
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Jean Marie G.
Rating: 4 out of 5
following a purchase from 10/06/2025
Ok
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JULIEN B.
Rating: 5 out of 5
following a purchase from 08/06/2025
Very good contact by phone, top as usual, thanks again!
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Nadège P.
Rating: 5 out of 5
following a purchase from 06/06/2025
Very beautiful plants, very friendly seller who did what was necessary because the carrier messed up. Very good communication
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Dominique V.
Rating: 5 out of 5
following a purchase from 14/06/2025
I am very happy thank you
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chris P.
Rating: 5 out of 5
following a purchase from 09/06/2025
SATISFIED WITH CORRECT AND QUICK DELIVERY
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Brian D.
Rating: 5 out of 5
following a purchase from 06/06/2025
Excellent advice, beautiful plants, a mistake (on my part) with an order, a phone call and the problem is solved. I highly recommend
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Jekaterina G.
Rating: 5 out of 5
following a purchase from 08/06/2025
★★★★★ thank you
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Marina D.
Rating: 5 out of 5
following a purchase from 08/06/2025
Always satisfied, I order here, it's my dear quality plant, well-protected package, fast delivery, quick shipping, really nothing to complain about
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Clement C.
Rating: 5 out of 5
following a purchase from 09/06/2025
Package perfectly wrapped. Ultra fast delivery. Plants in excellent condition. Bravo and thank you for your professionalism !!!!!!
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Guillaume G.
Rating: 5 out of 5
following a purchase from 29/05/2025
Perfect.
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SYLVAIN P.
Rating: 5 out of 5
following a purchase from 31/05/2025
Quality plants
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Catherine F.
Rating: 5 out of 5
following a purchase from 29/05/2025
A serious team Completely satisfied with every new order
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NATHALIE P.
Rating: 5 out of 5
following a purchase from 27/05/2025
Although there was a small issue with my last order, I maintain these 5 stars because Aqua Bota called me immediately and, besides resolving the problem, took the time to talk with me and provided me with valuable advice. I still highly recommend them!
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marie claire V.
Rating: 4 out of 5
following a purchase from 30/05/2025
the shipping time is respected, and well packaged
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BERENGER-MESLIN M.
Rating: 5 out of 5
following a purchase from 03/06/2025
VERY GOOD
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Lara D.
Rating: 5 out of 5
following a purchase from 04/06/2025
Attentive and competent seller
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Laurent N.
Rating: 4 out of 5
following a purchase from 20/05/2025
Plant received correctly and of good quality, however there was a big delay in shipping (not GLS's fault).
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Response from AquaBota
Hello,

We would like to confirm that there is no delay on Aquabota's side nor GLS. We apply our specific shipping procedures for France for sending plants.

Your order was placed on Tuesday 20/05/2025 at 23:45:01. As specified on our website, plant shipments to France leave our warehouse only on Monday evenings and Tuesday mornings, depending on the delivery department.

You can find all the delivery information on our dedicated page:
👉 https://www.aquabota.com/fr/content/1-livraison

As well as on the 400 descriptions of the product sheets.

Shipping of packages containing plants to France: on Monday.

Shipping of packages containing plants to Belgium, the Netherlands, and Luxembourg: from Monday to Tuesday.

For any order placed between Wednesday and Sunday, shipping will occur the following week to ensure the freshness and quality of the plants.

Important: shipments only take place between Monday and Wednesday to preserve the quality of the plants.

We remain at your disposal for any further questions.

Best regards,
Kévin
J
Jos S.
Rating: 5 out of 5
following a purchase from 23/05/2025
Beautiful plants received and fast delivery. Thank you for this.
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jean C.
Rating: 5 out of 5
following a purchase from 23/05/2025
perfect delivery of products
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Response from AquaBota
Hello Jean,

Thank you for your feedback and for the 5/5 rating! We are delighted to hear that you were satisfied with the delivery of our products. See you very soon on AquaBota!

Best regards,
The AquaBota team
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Laurence B.
Rating: 5 out of 5
following a purchase from 18/05/2025
Great, as usual! :))
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Response from AquaBota
Hello,

Thank you for your feedback and for the 5/5 rating! We are delighted to hear that you were satisfied with the delivery of our products. See you soon on AquaBota!

Best regards,
The AquaBota team
C
Cédric G.
Rating: 5 out of 5
following a purchase from 18/05/2025
Very good
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