English 
Français 
Italiano 
D
Rating: 4 out of 5
Good product
Translated reviews
Customer reviews of Aquasani
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 485 published reviews
Summary of reviews
Aquasani consistently delivers reliable, well-protected products that match customer expectations and arrive quickly. The materials and designs are praised for solid construction, ease of installation, quiet operation, and good value for money, with many noting accurate product descriptions and efficient delivery. Customer service is highlighted as professional and responsive, offering clear guidance and helpful after-sales support. Overall, customers report satisfied, smooth purchasing experiences with timely deliveries and products that perform as described.
Reviews 1 and 4 stars
Reset filtersJ
Rating: 4 out of 5
although the delivery person threw the grinder over the gate, there was no breakage: proof that it's solid?
Translated reviews
J
Rating: 4 out of 5
So far everything is fine. The outlet pipe could be a bit longer by a few centimeters, and 2 fixing screw covers for the bowl are missing.
Translated reviews
S
Rating: 4 out of 5
works well, but motor a bit noisy
Translated reviews
G
Rating: 4 out of 5
Excellent value for money
Translated reviews
F
Rating: 4 out of 5
There should be a section to possibly buy spare parts
Translated reviews
F
Rating: 4 out of 5
Very nice machine
Translated reviews
A
Rating: 4 out of 5
Works well for now
Translated reviews
S
Rating: 4 out of 5
Good
Translated reviews
S
Rating: 4 out of 5
Package received quickly. Careful packaging. The toilet is not yet in place, so no feedback yet on the reliability of the purchased product.
Translated reviews
J
Rating: 4 out of 5
Simple installation. Works very well.
Translated reviews
M
Rating: 4 out of 5
Very good, and at a very competitive price. Moreover, quieter than the one I had before. Small downside: some places need to be drilled
Translated reviews
R
Rating: 4 out of 5
Good product
Translated reviews
B
Rating: 4 out of 5
Nothing to report
Translated reviews
E
Rating: 4 out of 5
For now it works let's see the years are long?
Translated reviews
S
Rating: 4 out of 5
Good product at a reasonable price, downside is to lower the bowl for the flush and the edges need to be cleaned with a brush because the flush does not clean high enough
Translated reviews
M
Rating: 4 out of 5
Package arrived well, product conforms to its description. Too bad the non-return valve is so bulky. To see the behavior over time.
Translated reviews
J
Rating: 4 out of 5
order conforms to my request
Translated reviews
J
Rating: 4 out of 5
Very good. Delivered on time. Happy with this purchase
Translated reviews
J
Rating: 4 out of 5
Very good quality material (to see over time), fast delivery and adapted to the customer. However, it should be specified that the water inlet to screw must connect to a washing machine type faucet and that the drainage hose is flexible and must adapt with a reducer for a 40mm drainage hose.
Translated reviews
S
Rating: 1 out of 5
the delivery person did not want to carry up the sanibroyeur, he left it on the ground floor of the building
Translated reviews
Response from Aquasani
Hello,
Our deliveries of compact devices are all made at the foot of the home; that is to say, they take place in the street at the bottom of your building or in the street in front of your house.
We apologize if this point was not clear enough during the order.
It is quite normal that the delivery person did not want to go up to your home, this is reserved for certain premium deliveries, and it costs very much (we cannot offer it knowing that we provide delivery).
Have a nice day.
Best regards,
Our deliveries of compact devices are all made at the foot of the home; that is to say, they take place in the street at the bottom of your building or in the street in front of your house.
We apologize if this point was not clear enough during the order.
It is quite normal that the delivery person did not want to go up to your home, this is reserved for certain premium deliveries, and it costs very much (we cannot offer it knowing that we provide delivery).
Have a nice day.
Best regards,
E
Rating: 4 out of 5
Good product but a bit too limited in water quantity
Translated reviews
Response from Aquasani
Hello,
Thank you for your message,
The amount of water depends on the water pressure in your home.
If you are evacuating downwards, did you remember to properly perform the siphon assembly as prescribed in the manual to avoid the siphoning effect?
Please also know that the device has a programming mode (described in the manual), which allows you to add seconds of rinsing to the flush cycle to obtain a larger volume of water.
Do not hesitate to contact our customer service about this, at 09 78 31 69 81 or at [email protected], we are at your disposal to help you on this matter.
Have a nice day,
Best regards,
Thank you for your message,
The amount of water depends on the water pressure in your home.
If you are evacuating downwards, did you remember to properly perform the siphon assembly as prescribed in the manual to avoid the siphoning effect?
Please also know that the device has a programming mode (described in the manual), which allows you to add seconds of rinsing to the flush cycle to obtain a larger volume of water.
Do not hesitate to contact our customer service about this, at 09 78 31 69 81 or at [email protected], we are at your disposal to help you on this matter.
Have a nice day,
Best regards,
J
Rating: 1 out of 5
You need to do 03 expulsions and it is still not enough to eject the materials and the push button is very poorly placed I regret my purchase which replaces another existing grinder
Translated reviews
Response from Aquasani
Hello,
Thank you for your message.
The operation described here is abnormal, why did you not contact our customer service before leaving this review?
This type of evacuation problem often results from an assembly issue in the case of horizontal or downward evacuation, if the device was assembled without a siphon.
Please know that we are at your disposal to help you resolve the assembly defect and obtain a fully functional device, you can contact us at 09 78 31 69 81, or at [email protected].
For the button positioning, we offer several models on the website, including devices that have a button on top.
Have a nice day,
Best regards,
Thank you for your message.
The operation described here is abnormal, why did you not contact our customer service before leaving this review?
This type of evacuation problem often results from an assembly issue in the case of horizontal or downward evacuation, if the device was assembled without a siphon.
Please know that we are at your disposal to help you resolve the assembly defect and obtain a fully functional device, you can contact us at 09 78 31 69 81, or at [email protected].
For the button positioning, we offer several models on the website, including devices that have a button on top.
Have a nice day,
Best regards,
M
Rating: 4 out of 5
Fast and compliant delivery. The installation was easy
Translated reviews
B
Rating: 4 out of 5
The delivery was as expected. The assembly instructions deserve careful reading. The customer service is very responsive.
Translated reviews
H
Rating: 4 out of 5
Effective, connection pipe with running water too 'limited'
Translated reviews
B
Rating: 4 out of 5
Delivery on time, grinder meets our expectations
Translated reviews
R
Rating: 4 out of 5
Everything seemed easy except for the installation of the seat
Translated reviews
J
Rating: 4 out of 5
Some issues with the carriers but the supplier was attentive to help me
Translated reviews
D
Rating: 4 out of 5
Product meets my expectations, delivery time a bit long especially a lack of information
Translated reviews
V
Rating: 4 out of 5
Nothing to report
Translated reviews
J
Rating: 4 out of 5
Very good product delivered very quickly. I highly recommend it, especially since it is significantly more affordable in price than the competition.
Translated reviews
S
Rating: 4 out of 5
For now, nothing to report.
Translated reviews
E
Rating: 4 out of 5
Quality, speed of delivery
Translated reviews
G
Rating: 4 out of 5
Good product, I am quite satisfied, I can recommend this company
Translated reviews
P
Rating: 4 out of 5
Excellent service!
Translated reviews
M
Rating: 1 out of 5
Hello currently waiting for a response from you. (Email sent Friday to customer service + message left on your voicemail with my contact details!!!
Translated reviews
Response from Aquasani
Hello,
We are sorry for the problem encountered with the macerating toilet,
We were unable to reach you right away, but as soon as we were able to contact you by phone, we activated the warranty and proceeded to a full refund of your order as per your request.
Could you please reconsider your rating and your comment now that a response has been provided?
Best regards,
We are sorry for the problem encountered with the macerating toilet,
We were unable to reach you right away, but as soon as we were able to contact you by phone, we activated the warranty and proceeded to a full refund of your order as per your request.
Could you please reconsider your rating and your comment now that a response has been provided?
Best regards,
B
Rating: 4 out of 5
Good product. Fast delivery
Translated reviews
R
Rating: 4 out of 5
Very good value for money
Translated reviews
R
Rating: 4 out of 5
Satisfied with my purchase.
Translated reviews