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D
Rating: 4 out of 5
Good product
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Customer reviews of Aquasani
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 485 published reviews
Summary of reviews
Aquasani consistently delivers reliable, well-protected products that match customer expectations and arrive quickly. The materials and designs are praised for solid construction, ease of installation, quiet operation, and good value for money, with many noting accurate product descriptions and efficient delivery. Customer service is highlighted as professional and responsive, offering clear guidance and helpful after-sales support. Overall, customers report satisfied, smooth purchasing experiences with timely deliveries and products that perform as described.
Reviews 3 and 4 stars
Reset filtersD
Rating: 3 out of 5
The model is compliant but I had to buy clamps elsewhere to connect it without leaks
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Response from Aquasani
Hello,
Thank you for your message.
We are sorry for the inconvenience you encountered.
After checking, you did not contact our customer service about this before leaving this review ...
Please note that in this type of situation, we can send you new compliant parts if the ones received are defective!
We remain at your disposal at 09 78 31 69 81 or at [email protected] if you wish to discuss with us.
Have a nice day,
Best regards,
Thank you for your message.
We are sorry for the inconvenience you encountered.
After checking, you did not contact our customer service about this before leaving this review ...
Please note that in this type of situation, we can send you new compliant parts if the ones received are defective!
We remain at your disposal at 09 78 31 69 81 or at [email protected] if you wish to discuss with us.
Have a nice day,
Best regards,
J
Rating: 4 out of 5
although the delivery person threw the grinder over the gate, there was no breakage: proof that it's solid?
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J
Rating: 4 out of 5
So far everything is fine. The outlet pipe could be a bit longer by a few centimeters, and 2 fixing screw covers for the bowl are missing.
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S
Rating: 4 out of 5
works well, but motor a bit noisy
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G
Rating: 4 out of 5
Excellent value for money
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F
Rating: 4 out of 5
There should be a section to possibly buy spare parts
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J
Rating: 3 out of 5
defective ceramic
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Response from Aquasani
Hello Jacques,
We are sorry for the defect encountered on your ceramic, after having exchanged with you by phone, we contacted our supplier who will take care of the problem under warranty and will send you a new ceramic upon your return from vacation.
We hope that the product will bring you complete satisfaction despite the additional delay related to the handling of this customer service.
Best regards,
The Broyeursani team
We are sorry for the defect encountered on your ceramic, after having exchanged with you by phone, we contacted our supplier who will take care of the problem under warranty and will send you a new ceramic upon your return from vacation.
We hope that the product will bring you complete satisfaction despite the additional delay related to the handling of this customer service.
Best regards,
The Broyeursani team
F
Rating: 4 out of 5
Very nice machine
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A
Rating: 4 out of 5
Works well for now
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S
Rating: 4 out of 5
Good
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S
Rating: 4 out of 5
Package received quickly. Careful packaging. The toilet is not yet in place, so no feedback yet on the reliability of the purchased product.
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J
Rating: 4 out of 5
Simple installation. Works very well.
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M
Rating: 4 out of 5
Very good, and at a very competitive price. Moreover, quieter than the one I had before. Small downside: some places need to be drilled
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R
Rating: 4 out of 5
Good product
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B
Rating: 4 out of 5
Nothing to report
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E
Rating: 4 out of 5
For now it works let's see the years are long?
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L
Rating: 3 out of 5
low-end product but easy to install
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Response from Aquasani
Hello Ludovic,
Thank you for taking the time to share your opinion on our site "Broyeursani".
We are pleased to learn that the installation was easy for you, but we take note of your comments regarding the quality of the product in order to improve our offers in the future.
Please do not hesitate to contact us to share the elements that gave you this impression about the product?
Best regards,
Thank you for taking the time to share your opinion on our site "Broyeursani".
We are pleased to learn that the installation was easy for you, but we take note of your comments regarding the quality of the product in order to improve our offers in the future.
Please do not hesitate to contact us to share the elements that gave you this impression about the product?
Best regards,
S
Rating: 4 out of 5
Good product at a reasonable price, downside is to lower the bowl for the flush and the edges need to be cleaned with a brush because the flush does not clean high enough
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M
Rating: 4 out of 5
Package arrived well, product conforms to its description. Too bad the non-return valve is so bulky. To see the behavior over time.
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J
Rating: 4 out of 5
order conforms to my request
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J
Rating: 4 out of 5
Very good. Delivered on time. Happy with this purchase
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J
Rating: 4 out of 5
Very good quality material (to see over time), fast delivery and adapted to the customer. However, it should be specified that the water inlet to screw must connect to a washing machine type faucet and that the drainage hose is flexible and must adapt with a reducer for a 40mm drainage hose.
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E
Rating: 4 out of 5
Good product but a bit too limited in water quantity
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Response from Aquasani
Hello,
Thank you for your message,
The amount of water depends on the water pressure in your home.
If you are evacuating downwards, did you remember to properly perform the siphon assembly as prescribed in the manual to avoid the siphoning effect?
Please also know that the device has a programming mode (described in the manual), which allows you to add seconds of rinsing to the flush cycle to obtain a larger volume of water.
Do not hesitate to contact our customer service about this, at 09 78 31 69 81 or at [email protected], we are at your disposal to help you on this matter.
Have a nice day,
Best regards,
Thank you for your message,
The amount of water depends on the water pressure in your home.
If you are evacuating downwards, did you remember to properly perform the siphon assembly as prescribed in the manual to avoid the siphoning effect?
Please also know that the device has a programming mode (described in the manual), which allows you to add seconds of rinsing to the flush cycle to obtain a larger volume of water.
Do not hesitate to contact our customer service about this, at 09 78 31 69 81 or at [email protected], we are at your disposal to help you on this matter.
Have a nice day,
Best regards,
M
Rating: 4 out of 5
Fast and compliant delivery. The installation was easy
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B
Rating: 4 out of 5
The delivery was as expected. The assembly instructions deserve careful reading. The customer service is very responsive.
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H
Rating: 4 out of 5
Effective, connection pipe with running water too 'limited'
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B
Rating: 4 out of 5
Delivery on time, grinder meets our expectations
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R
Rating: 4 out of 5
Everything seemed easy except for the installation of the seat
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J
Rating: 4 out of 5
Some issues with the carriers but the supplier was attentive to help me
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D
Rating: 4 out of 5
Product meets my expectations, delivery time a bit long especially a lack of information
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V
Rating: 4 out of 5
Nothing to report
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J
Rating: 4 out of 5
Very good product delivered very quickly. I highly recommend it, especially since it is significantly more affordable in price than the competition.
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S
Rating: 4 out of 5
For now, nothing to report.
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E
Rating: 4 out of 5
Quality, speed of delivery
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G
Rating: 4 out of 5
Good product, I am quite satisfied, I can recommend this company
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P
Rating: 4 out of 5
Excellent service!
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B
Rating: 4 out of 5
Good product. Fast delivery
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R
Rating: 4 out of 5
Very good value for money
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L
Rating: 3 out of 5
I am a bit disappointed with the suction It is necessary to flush several times to properly evacuate the stools.
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Response from Aquasani
Hello Louis, thank you for your feedback on our site Broyeursani. We are sorry to hear that you are experiencing difficulties with the suction of your grinder. It is possible that this issue comes from a defect in the installation of your PVC drainage. Please do not hesitate to contact our customer service who will provide you with the steps to correct the installation of the drainage, and achieve optimal functioning of your flush.