Customer reviews of ARMES BASTILLE

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 3 243 published reviews
5 2 978 92% 4 168 5% 3 50 2% 2 22 1% 1 25 1%

Summary of reviews

The online store Armes Bastille is highly praised for its efficient and rapid delivery services, with many customers noting that their orders arrived promptly and in excellent condition. The careful packaging of items, particularly fragile products, is frequently highlighted as a strong point, ensuring that everything reaches customers safely. Product quality receives notable acclaim, with numerous reviews mentioning satisfaction with the items received, including beautiful finishes and unique selections not easily found elsewhere.

Reviews 1 and 2 stars

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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 30/01/2021
More than 4 days to prepare and ship an order... If I operated like that in my job, I would have been unemployed a long time ago. I was waiting for my SFS Akeron for this weekend's bivouac. Missed! It still hasn't arrived at the time I'm writing this comment, more than a week after the order. First order from your store. A bit disappointed.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/12/2020
CB555498765FR The delivery has not started. Please check.
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Response from ARMES BASTILLE
Hello, Your package has finally started its journey, unfortunately we have no means once the package is handed over to the carrier, we continue to track your package hoping for a prompt delivery, that said, in our view this inconvenience should not influence the rating of our website, its content and the service we provide, especially since direct contact by phone, through the contact form or any other independent rating service would have allowed us to be more responsive. Best regards, AB.
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/11/2020
Quite dishonest.
Expiry date of my defense sabers purchased in November 2020: 02/2021. While on the Sabre site it is marked 4 years. Pffff
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Response from ARMES BASTILLE
Good evening,
The expiration date is indicated in the description on the site. We are sorry that you did not take note of this information before your order.
Please note that they can be stored beyond the indicated date and if this really poses a problem for you, you can return it to us.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/09/2020
Disappointed...
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/06/2020
NON-EXISTENT customer service.
It has been a week since I contacted them to report a quality issue with one of the three knives. Still no response
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/05/2020
Fast delivery but I ordered FX 5.5 pellets and I was delivered JSB pellets.
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Response from ARMES BASTILLE
As agreed by phone, computer bug.
Sorry again for the error.
Best regards,
Baptiste, AB.
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 01/05/2020
not great
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Response from ARMES BASTILLE
Hello, Now that we are reassured about the good receipt of your order, can we ask you to modify your reviews on the site avis-vérifiés.com. Thank you in advance and thank you again for your order. Best regards, AB.
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