Customer reviews of ARMES BASTILLE

5-star service if the JSB pellets hadn't arrived very deformed.
Other purchased products, everything is fine

The partially damaged packaging suggests that the merchandise has already been sent to someone before!

Everything was very good except maybe the payment in installments which seems complicated to carry out (creation of a card, etc.)

This is the first time I buy a knife on this site and everything went very well (payment and delivery).

items with more quality photos/close-ups to really see what you are buying.
Otherwise impeccable, delivery time respected and products conforming.

Very good communication with the merchant.
Product shipped promptly and received very quickly.
However, very poor packaging: box too big and rifle and supplied accessories not secured in the box. Result: exploded cartridge boxes in the box and cartridges scattered loose. Muzzle end not well protected (just bubble wrap when it needed a box or rigid foam in addition) which means that the unsecured weapon being tossed around inside the box, the muzzle end pierced the bubble wrap (photo available). The muzzle end was slightly scratched but fortunately came out without any major scratches which is the main thing.
Too bad for this last important point, otherwise the service deserved 5 stars!

Navigation a bit complicated but merchant site OK with a nice offer

A lot of choices. But since there are few menu levels, I sometimes have trouble finding what I'm looking for on the site when I don't know the manufacturer's brand. For example, right now, there are 322 references for folding knives.

A bit expensive but a sure shipment.

Items conforming and well packaged. Quick delivery

The navigation on the site is good. The product is very good. The order was slightly delayed although communication with the seller was good.

Very satisfied

Shipping a bit slow... Saturday and Monday they don't ship. Any amount is always at the buyer's expense

Knife that meets my needs but could be better sharpened.
Good leather case that holds well.
Good logistics service in terms of deadlines and tracking.

very good experience with well-known good products, so no worries. good phone reception for information, careful shipping. thank you ;)

Does not work properly. No functionality Open in a new tab when browsing items. Not well optimized for mobile devices. No clear return policy. High shipping costs. Competitors offer free shipping or 50% lower.

For now I am waiting for the response from customer service because I did not receive it during the holidays and I think the package was stolen..

No order A/R ... too bad!

very good

Good product well finished

good

Order received on time.
I cannot give the full stars because I was not able to receive the entirety of the order, this was certainly due to the stock not being updated.
HOWEVER, VERY GOOD COMMUNICATION.
Fast and careful
I will recommend with you

Order received quickly and without issue

Product perfectly matching the description.
Thank you for checking stock availability.
Very good blade. Very succinct package...

This is a very good site and the delivery is careful... There is nothing to complain about
A gift from time to time or a major promotion would be a plus through our orders... And a bit more choice in defense items and it would be the perfect online store.

Delivery on time, no problem with the package, however I do not give 5 stars because it could have been cheaper, even free like with some competitors; moreover, everything went very well!

The knife ordered, a Microtech Exocet, had some play at the action button and the blade, which is surprising, having 3 myself and having had the opportunity to handle others, I admit to being disappointed. The after-sales service was very responsive but not clear enough in its answers and I still haven't found how to make the return for a refund.

It should be specified to order with CO2 cartridges.

I would have preferred the small leather case. But well! Otherwise, everything was fine. Fast shipping.

Professional service, prices too high compared to competitors.

Hello, first order for an amount of 888 Euros nonetheless. I had a question about one of the items but I was never answered (except by another question without follow-up) and I had to inquire elsewhere to be reassured. I find the customer service of Parisian shops often terrible and this one unfortunately just confirmed it (they are probably too jaded). I will no longer order from them in the future and I advise you against it, unless like me you have no choice because they are the only ones with the desired item in stock. Best regards. Jean-Luc.

Delivery on time

Following my last order, I give 3 stars because the inside of the package is not well protected, thus damaged, after alerting customer service, a commercial gesture was made, so I add 2 stars and I will continue to order if needed.

fast always on top

The quality of the appearance of the soul is worse than the equinox, as for the case, the equinox has a very neat locking mechanism, the sfs is much harder and has no neat locking. That said, I do not regret my purchase, although this will be the last one at arme Bastille.

I found the adapter I was looking for difficult to find elsewhere. Except that the model received does not match the photo on the site as there is no possibility to tighten it with a key. It looks like an unfinished piece. Well, it works very well by clamping it in the vise, I managed to show it well tightened....

No problem.

Satisfied with the shipment and the hatchet

A LITTLE LONG FOR DELIVERY, to improve.

Very good follow-up of my order in terms of delivery. Now I have contacted customer service, I am waiting for a response.