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T
Rating: 4 out of 5
Fast service and product meets my expectations.
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Customer reviews of Bakkie Cycles Accessories
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 128 published reviews
Summary of reviews
Bakkie Cycles Accessories earns praise for fast, reliable delivery and orders arriving as expected or quicker than anticipated, with many mentions of on-time shipping and promptly received packages. Customers highlight practical, well-made bags that are easy to use, adaptable for a range of transport needs, and capable of carrying diverse loads from work gear to bikes and even guitars, often noting secure attachments and lightweight design. The overall service is described as responsive and helpful, with attentive communication and a friendly seller, contributing to a positive, hassle-free shopping experience. The products are repeatedly described as sturdy, efficient, and enabling new possibilities for bike-based transportation and family travel.
Reviews 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
on-time delivery. product as described (2 bags). just: the delivery point was changed without my consent (not the same time slots)
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Response from Bakkie Cycles Accessories
Thank you for your order and your feedback! Sorry for this inconvenience, it's very rare but it can happen to avoid delaying the delivery if the chosen pickup point turns out to be full or unavailable after shipping.
P
Rating: 4 out of 5
product: RAS delivery: too fast, I would have liked to be delivered in 15 days, by a cyclist
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K
Rating: 4 out of 5
Very good. My son was very pleased with the bag.
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P
Rating: 4 out of 5
Fast order processing and on-time delivery.
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T
Rating: 4 out of 5
Fast shipping. The Bakkie promises a bit more than it delivers in the end. I find the price a bit excessive and the details / accessories a bit poor. I would not recommend it to others.
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L
Rating: 4 out of 5
Carrying the bike along was fine. Without any problem and much safer than carrying it by hand. The folding bag is on the small side. I would have liked it to be one size bigger.
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M
Rating: 3 out of 5
I'm amazed that a product costing over 100 euros is sent without any instructions. I find out about jobs after more or less interesting tests.
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Response from Bakkie Cycles Accessories
We're sorry for the inconvenience. The instructions are sent with each bag, but this is an oversight. We have sent it to you by post. It is also available on our website.
D
Rating: 4 out of 5
Unfortunately, I never received any notification that the parcel had arrived at the relay point. Even funnier, it was there in the name of the relay point itself! Apart from this bug, the material is incredible.
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Response from Bakkie Cycles Accessories
Thanks for your feedback and for reporting this bug, we'll fix it :-)
J
Rating: 4 out of 5
I haven't used it much yet, but it comes in handy.
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N
Rating: 4 out of 5
Nothing to say about delivery, except: it's a shame there aren't more local dealers, to avoid deliveries. As for the bakkie itself, I'm very happy with it, as it's very hard-wearing and versatile. A little doubt about the durability of the rear fabric, as it rubs against the luggage rack. Only time will tell. If bakkie later offers to take back and repair part of the pannier in the event of this type of wear, that would be perfect (like Berthoud and their panniers, for example).
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V
Rating: 4 out of 5
Package well received. Website can do better with better documentation of uses with photos and tutorials.
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S
Rating: 4 out of 5
very practical A small improvement on the straps: they don't fasten, a notch or a serrated fastener would prevent them from slipping off. When there's nothing in the Bakkie, it would be nice to have a strap that holds it closed so it doesn't rub against the raillons; Thank you.
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Response from Bakkie Cycles Accessories
Hello,
Thank you for taking the time to leave a review!
What you describe is not absolutely normal, can you contact us at [email protected] so we can solve the problem? Thanks in advance!
Thank you for taking the time to leave a review!
What you describe is not absolutely normal, can you contact us at [email protected] so we can solve the problem? Thanks in advance!
S
Rating: 4 out of 5
Great product! Very practical, but the straps make it hard to slide the battery out of my VAE.
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P
Rating: 4 out of 5
Reliable merchant, well-made and intelligent products! One minor comment: the color of my Bakkie bag is rubbing off (sun or rain?).
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