Balp France consistently delivers on product quality and finishes, with many mentions of neat finishes, faithful reproductions, and high-quality, well-packaged items. Customers highlight fast, reliable delivery and responsive, courteous customer service, noting quick shipping, on-time arrivals, and helpful support throughout the ordering process. The shopping experience is described as smooth and trustworthy, with clear online ordering, careful engraving work, and items matching descriptions and expectations. Overall, reviewers emphasize attractive pricing, professional handling, and impressive craftsmanship that enhances collections and gifts.
The pair of white gloves are of fine leather quality. Very nice.
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Response from Balp France
Thank you for your positive feedback on our Balp France website. We are delighted to know that our white gloves satisfied you in terms of leather quality. We take pride in offering quality products to our customers. We hope to see you soon on our site for other purchases. Thank you again for your trust and your positive feedback.
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Gérald V.
Rating: 5 out of 5
following a purchase from 11/11/2024
Perfect
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Response from Balp France
Thank you for your positive review of our website, Balp France. We are delighted that you were satisfied with our services. Please do not hesitate to let us know of any future needs you may have, we will always be there to provide you with complete satisfaction. Thank you again for your trust and support. Best regards.
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Sébastien A.
Rating: 5 out of 5
following a purchase from 29/10/2024
Perfect in every way. Thank you.
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Response from Balp France
Thank you very much for your positive review of our Balp France website. We are delighted that you are satisfied with our services. Your satisfaction is our priority and we will continue to strive to offer you the best. Thank you again for your trust and loyalty.
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Christiane-Valerie M.
Rating: 5 out of 5
following a purchase from 26/10/2024
T beautiful products (harnesses flags) Entirely satisfied Thank you
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Response from Balp France
Thank you very much for your positive review of our products! We're delighted that you liked our flag harnesses. Don't hesitate to come back to us if you need anything, we'll always be happy to serve you. Thank you again for your confidence in our brand.
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Godefroy A.
Rating: 5 out of 5
following a purchase from 24/09/2024
Perfect
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Response from Balp France
Thank you for your positive review of our Balp France website. We are delighted to know that you are happy with our service and we will continue to strive to provide you with the best possible experience. Thank you again for your trust and loyalty.
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Timothé P.
Rating: 5 out of 5
following a purchase from 22/10/2024
Sturdy packaging and fast delivery. Thank you
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Response from Balp France
Thank you for your positive review of our Balp France website. We are pleased that you were satisfied with your order, both in terms of packaging and delivery. Thank you for your confidence and see you soon on Balp France!
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Jean-Gabriel C.
Rating: 5 out of 5
following a purchase from 21/10/2024
Product conforms, fast delivery, TB
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Response from Balp France
Thank you for your positive review of our Balp France website. We are delighted to have been able to satisfy you with our products and our fast delivery service. We hope to see you soon among our satisfied customers. Thank you again for your trust and your 5/5 rating. We hope to see you soon!
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Claudio M.
Rating: 5 out of 5
following a purchase from 14/10/2024
Fast and accurate delivery. Thank you very much.
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Response from Balp France
We are delighted that you were satisfied with our delivery service. Thank you for your note and your confidence in Balp France!"
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Yann R.
Rating: 5 out of 5
following a purchase from 03/10/2024
Very fast delivery
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Response from Balp France
Thank you very much for your positive feedback on our site, Yann. Thank you again for your trust and loyalty to Balp France.
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Daniel C.
Rating: 5 out of 5
following a purchase from 31/08/2024
Perfect in every way
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Response from Balp France
Thank you very much for your positive feedback. We are delighted that you like our service. Please do not hesitate to contact us if you have any questions. Have a nice day!
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Mark W.
Rating: 5 out of 5
following a purchase from 19/09/2024
Excellent, thank you.
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Response from Balp France
Thank you very much for your positive review of our Balp France website! We hope to see you soon on our site!
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Robin F.
Rating: 2 out of 5
following a purchase from 21/07/2024
I'm afraid that I cannot recommend Balp based on the experience I had with them. The quality of the product once it was received was excellent, so I have no complaints there. However, the order process leading up to this was pretty bad. Balp took a long time to respond to communication, and they lost the details of our order on three separate occasions because of problems with their email system. We placed the order on 21st July. On 23rd July, Balp said that they would ship the order that week but this did not happen. Balp did not contact me to explain this delay – I had to contact them. They told me that they had a problem with a piece of equipment so the order would take a week longer. Once again, I heard nothing for over a week, before Balp contacted me to say they had lost the details of the engraving for our order and asked if I could send them again. Another week went by, and I heard nothing. I telephoned Balp on a couple of occasions and they promised to reply, but then didn't. Finally, Balp got back to me on 30th August to say that the required materials for our order were out of stock and that the order would take another three weeks! They also said they would add a complimentary item to the order to make up for the constant delays and problems. The order did arrive three weeks later, but they forgot to add the promised complimentary item. Finally, at no point in my long email correspondence with Balp did they mention that we would have to pay 20% UK customs import fees in addition to the French IVA which we already paid on the order. This seems like something they should have mentioned when we enquired with them about the cost of the order.
Response from Balp France
We appologize for the delay and trouble in delivery. We have moved to our new premises and it is true that we have had some processing delays. But the main thing is that the product you received is of excellent quality and we hope that this will compensate for our delays.
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Guy J.
Rating: 5 out of 5
following a purchase from 12/09/2024
Fast delivery. Product conforms. Reasonable cost.
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Response from Balp France
Thank you for your positive feedback on our site. We hope to see you soon on our site for new purchases. Thank you again for your confidence.
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Peter V.
Rating: 5 out of 5
following a purchase from 29/08/2024
Sword cases and knots were perfect.
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Catherine F.
Rating: 5 out of 5
following a purchase from 31/08/2024
Very well packaged and received on time.
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Response from Balp France
Thank you very much for your positive feedback! Your satisfaction is our priority, so don't hesitate to contact us if you need another order in the future. We wish you an excellent day!
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Claudio M.
Rating: 5 out of 5
following a purchase from 08/07/2024
Impeccable shipment, but Swiss customs asked me for a declaration to find out if it was an arms import. It would be useful, for shipments to Switzerland, to specify that they are not weapons but decorative objects.
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Response from Balp France
Thank you for your positive feedback. We are delighted that your order arrived in perfect condition. We are taking your suggestion into account and will share it with our logistics team to improve our shipments to Switzerland. We thank you for your confidence and hope to see you soon on our site. Best regards. The Balp France team.
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Pascal P.
Rating: 5 out of 5
following a purchase from 13/08/2024
Compliant, perfect!
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Response from Balp France
Thank you very much for your positive feedback on our Balp France website. We are delighted to know that you are satisfied with our services. Please don't hesitate to contact us if you need anything. We look forward to seeing you again!
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Sylvain R.
Rating: 5 out of 5
following a purchase from 12/08/2024
Very good.
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Response from Balp France
Thank you for your positive review of our Balp France website. We are delighted that you are satisfied with our services. Please do not hesitate to contact us should you require any further assistance or information.
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Bernard L.
Rating: 5 out of 5
following a purchase from 25/07/2024
Beautiful workmanship and finish. Delivery a little long.
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Response from Balp France
Thank you very much for your feedback! We're delighted that you like our work and finish. We take note of your comment about delivery and will do our best to improve this point in the future. Thank you again for your trust and support! See you soon on our Balp France website.
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Martin Z.
Rating: 5 out of 5
following a purchase from 03/07/2024
Everything is perfect so far, one partial delivery is still outstanding at the moment. Many thanks !
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Patrick C.
Rating: 5 out of 5
following a purchase from 30/06/2024
Fine
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Response from Balp France
Thank you for your positive feedback! We're delighted that you like our Balp France website. Don't hesitate to recommend us to your friends and family. Have a nice day.
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Martin D.
Rating: 5 out of 5
following a purchase from 29/06/2024
Very fast shipping. Good customer contact. Order lived up to my expectations, especially for the engravings. Thank you BALP
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Response from Balp France
Thank you for your positive feedback. It gives us great pleasure to know that your order met your expectations and that you appreciated our customer service. We remain at your disposal for any future orders. Sincerely, the BALP France team.
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Jolivet F.
Rating: 5 out of 5
following a purchase from 27/06/2024
Very good value for money and very fast shipping. Good quality strap, although slightly narrower than that used by the mounted Republican Guard.
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Response from Balp France
Thank you for your review of our Balp France website. We are delighted to know that you appreciated our value for money and fast delivery.
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Aurélien C.
Rating: 5 out of 5
following a purchase from 19/06/2024
Perfect
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Response from Balp France
Thank you for your positive feedback on our site. We are delighted that your experience with Balp France was perfect. We thank you for your trust and hope to see you soon on our site.
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Tedy K.
Rating: 5 out of 5
following a purchase from 13/06/2024
I am very satisfied with my order. I especially appreciated the advice and the speed of shipment. Thank you very much.
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Response from Balp France
We are delighted that you are satisfied with your order on the Balp France website. We always do our best to offer a fast and quality service to our customers. Thank you for your trust and your positive review. Good day to you.
F
Felix M.
Rating: 5 out of 5
following a purchase from 12/06/2024
Quality and speed, spectacular service.
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Mr H.
Rating: 5 out of 5
following a purchase from 09/06/2024
Serious company. Order received very quickly despite the customisation work required. Quality product. Excellent transaction.
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Response from Balp France
Thank you for your positive feedback on our Balp France website. We are delighted that you appreciated the speed of delivery and the quality of our products. We remain at your disposal for any future orders. Thank you again for your confidence.
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Patrick D.
Rating: 5 out of 5
following a purchase from 09/06/2024
Excellent product, but not sharpened.
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Response from Balp France
Thank you for your positive feedback. We are delighted that you like our product. Thank you again for your confidence and your note!
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Raphael D.
Rating: 5 out of 5
following a purchase from 09/06/2024
Fast delivery, product as described. Everything is perfect. Thank you...
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Response from Balp France
Thank you very much for your positive feedback. We are delighted that you are satisfied with your order on our Balp France website. It is a pleasure to be able to meet your expectations in terms of product quality and service. We hope to be able to continue satisfying you in the future. See you soon on our site!
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Philippe L.
Rating: 5 out of 5
following a purchase from 01/06/2024
It took me 50 years to afford the saber I hadn't had time to order when I left the Navy. BALP sent it to me in 4 days. I'm delighted. Thank you very much.
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Response from Balp France
Hello Philippe, thank you very much for your positive review of our Balp France website. We thank you for your confidence and hope that your sword will bring you satisfaction and pleasure for many years to come. We look forward to helping you with your future purchases. Best regards.
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Colonel Gérald F.
Rating: 5 out of 5
following a purchase from 30/05/2024
I am very satisfied with the professionalism of BALP. Advice before purchase, very fast shipping abroad, impeccable product quality. Bravo and thank you BALP!
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Response from Balp France
Thank you very much for your positive feedback on our Balp France website. We are delighted that you have appreciated our professionalism, and your satisfaction is our greatest reward. Thank you again for trusting us, and see you soon on our site.
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Philippe L.
Rating: 5 out of 5
following a purchase from 30/05/2024
Received quickly and in perfect condition
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Response from Balp France
Thank you very much for your positive feedback on our Balp France website! We are delighted that you were satisfied with our delivery service. See you soon on our site!
P
Patricia L.
Rating: 5 out of 5
following a purchase from 30/05/2024
Top tent 👍
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Response from Balp France
Thank you very much for your positive review! We're delighted you like our site. Thanks again and see you soon on Balp France!
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Eric E.
Rating: 5 out of 5
following a purchase from 29/05/2024
Product as requested (engraving, quality and delivery). Long life to Balp
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Response from Balp France
Thank you for your trust and positive feedback. We are delighted that our products have met your expectations and we will continue to work hard to provide you with the best possible service. See you soon on our site! "
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Daniel B.
Rating: 5 out of 5
following a purchase from 27/05/2024
The badges I bought are very beautiful. Only downside: very high shipping costs.
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Response from Balp France
Thank you very much for your positive feedback. We take into account your remark concerning the shipping costs and we try to find solutions to reduce them as much as possible but remain dependent on the transport companies . Thank you again for your trust and support!
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Georg S.
Rating: 5 out of 5
following a purchase from 21/05/2024
Problem-free and friendly exchange, fast parcel dispatch followed by somewhat delayed transportation to Switzerland, but that is a shortcoming of the transport company. Gladly again!
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Tumarama T.
Rating: 5 out of 5
following a purchase from 25/05/2024
Nickel product 👌🏾
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Response from Balp France
Thank you very much for your positive review! We are delighted that you are satisfied with the product you purchased from Balp France. Please do not hesitate to come back to us if you need anything else. Have a nice day!
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Frédéric B.
Rating: 5 out of 5
following a purchase from 15/05/2024
Ordered late morning, received next day. Clean and solid parcel. Serious and efficient. Congratulations to this company.
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Response from Balp France
Thank you very much for your positive feedback on our Balp France website. We are delighted to have been able to provide you with fast delivery and quality service. Your opinion is very important to us and encourages us to continue to provide an impeccable service to our customers. We look forward to seeing you again on our site!
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Carole L.
Rating: 5 out of 5
following a purchase from 13/05/2024
Perfect. Fast shipping. No complaints.
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Response from Balp France
Thank you very much for your positive feedback! We are delighted that our service has met your expectations. We remain at your disposal for any further orders. Have a nice day.
M
Matteo S.
Rating: 5 out of 5
following a purchase from 12/05/2024
Excellent
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