Customer reviews of Balp France

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 388 published reviews

Summary of reviews

Balp France consistently delivers on product quality and finishes, with many mentions of neat finishes, faithful reproductions, and high-quality, well-packaged items. Customers highlight fast, reliable delivery and responsive, courteous customer service, noting quick shipping, on-time arrivals, and helpful support throughout the ordering process. The shopping experience is described as smooth and trustworthy, with clear online ordering, careful engraving work, and items matching descriptions and expectations. Overall, reviewers emphasize attractive pricing, professional handling, and impressive craftsmanship that enhances collections and gifts.

Reviews 1, 2, 3 and 5 stars

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Loïc G.
Rating: 5 out of 5
following a purchase from 07/05/2024
Very responsive, efficient with the changes made to the order, excellent quality product. Fast delivery.
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Response from Balp France
Thank you for your positive feedback on our site. We are delighted that your experience with Balp France has been satisfactory, both in terms of service and product quality. We will continue to strive to meet your expectations quickly and efficiently. Thank you again for your trust and recommendation.
A
Arnaud L.
Rating: 5 out of 5
following a purchase from 06/05/2024
Excellent quality item. Fast delivery. To be recommended.
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Response from Balp France
Thank you very much for your positive review of our Balp France website. We are pleased that you appreciated the quality of our item and the speed of our delivery. We hope to see you soon on our site. Thank you for recommending our service.
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Udo G.
Rating: 5 out of 5
following a purchase from 03/05/2024
Very fast delivery, and wonderful quality!
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Le C.
Rating: 5 out of 5
following a purchase from 02/05/2024
Package well received
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Response from Balp France
Thank you very much for your positive feedback! We are delighted that you have received your parcel in the best possible condition. Please do not hesitate to contact us if you need any help or advice. We remain at your disposal. Thank you again for your confidence.
D
Dimitri S.
Rating: 5 out of 5
following a purchase from 25/04/2024
Very fast service, item arrived in very good condition.
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Response from Balp France
Thank you for your positive feedback! We are delighted that you are satisfied with our fast service and the quality of our products. Thank you for your confidence in us, and please do not hesitate to come back to us if necessary. See you soon at Balp France!
V
Vincent B.
Rating: 5 out of 5
following a purchase from 22/04/2024
Serious company and the products sold are of high quality.
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Response from Balp France
Thank you for your positive review of our company and products. We make it a point of honor to offer our customers quality products and to provide them with impeccable service. We hope to see you soon on our Balp France website. Thank you again for your confidence.
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Bruno L.
Rating: 5 out of 5
following a purchase from 17/04/2024
Very satisfied, order received very quickly.
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Response from Balp France
Thank you for your positive feedback on our Balp France website. We strive to offer fast delivery times to satisfy our customers. Please do not hesitate to contact us should you require any further information. Thank you for your trust and your 5/5 rating."
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Florence D.
Rating: 5 out of 5
following a purchase from 11/04/2024
in line with expectations
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Response from Balp France
Thank you for your positive feedback on our site, we are delighted that it has met your expectations. Please do not hesitate to contact us should you require any further information.
S
Steve M.
Rating: 5 out of 5
following a purchase from 01/04/2024
Fine
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Response from Balp France
Thank you for your positive review of our website. We are delighted that you enjoyed your experience at Balp France.
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Thomas W.
Rating: 5 out of 5
following a purchase from 02/04/2024
Reliable, fast shipper.
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Response from Balp France
Thank you very much for your positive review of our Balp France website! We are delighted that you found our shipping service reliable and fast. Your satisfaction is our priority. We look forward to serving you again soon!
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Yann M.
Rating: 5 out of 5
following a purchase from 02/04/2024
Excellent product, extremely fast delivery (2 days) and, above all, a very good dialogue with the manager, who gives the best advice... A small drawback concerning the engraving which, for my taste, is too small. Highly recommended.
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Response from Balp France
Thank you for your positive review of our website, Balp France. We are delighted to hear that you enjoyed your order and appreciated our customer service. We will take note of your comment about the engraving and do our best to improve it in the future. Thank you again for your trust and recommendation. We hope to see you soon on our site!
A
Alain P.
Rating: 5 out of 5
following a purchase from 19/03/2024
Perfect! Content and delivery were exactly as ordered.
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Response from Balp France
Thank you for your positive feedback, it encourages us to continue to provide quality service to our customers. We are delighted that you are satisfied with your order from Balp France. We hope to see you soon!
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Pascal B.
Rating: 5 out of 5
following a purchase from 13/03/2024
perfect, excellent service
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Response from Balp France
Thank you very much for your kind feedback! We're delighted that you're happy with our services, and we'll continue to do our utmost to provide you with a quality customer experience. See you soon on Balp France!
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Lionel C.
Rating: 5 out of 5
following a purchase from 13/03/2024
Excellent product, very fast delivery. RAS
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Response from Balp France
Thank you very much for this positive review, it encourages us to continue to provide quality products and ensure prompt delivery.
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Sylvain V.
Rating: 5 out of 5
following a purchase from 11/03/2024
Perfect thanks
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Response from Balp France
Thank you for your positive feedback, it makes us happy to know that you are satisfied with our services.
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Marcel S.
Rating: 5 out of 5
following a purchase from 04/03/2024
Speed, product quality and flexibility, with the added bonus of excellent customer relations.
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Response from Balp France
Thank you very much for your positive feedback on our Balp France website! We are delighted that you have appreciated the speed and quality of our products, as well as our business relations. Thank you again for your 5/5 rating!
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Sylvain S.
Rating: 5 out of 5
following a purchase from 29/02/2024
Excellent
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Response from Balp France
Thank you very much for your positive review of our Balp France website.
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Francois N.
Rating: 5 out of 5
following a purchase from 21/01/2024
Good work organization. No problems at all.
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Response from Balp France
Thank you for your positive feedback! We will continue to work hard to maintain our level of quality and customer satisfaction. See you soon!
C
Cathy M.
Rating: 5 out of 5
following a purchase from 22/12/2023
Super
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Response from Balp France
Thank you very much for your positive feedback!
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François D.
Rating: 5 out of 5
following a purchase from 17/02/2024
Correct price, correct delivery 👍
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Response from Balp France
Thank you very much for your positive feedback on our Balp France website! We look forward to seeing you again!
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Skander T.
Rating: 5 out of 5
following a purchase from 15/02/2024
Quality sabres and accessories, fast shipping (received in 48 hours) and top-notch customer service!
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Response from Balp France
Thank you for your positive feedback on our Balp France website. We are delighted to have satisfied you with our quality sabers and accessories. Our team always strives to provide fast and efficient service to our customers. We look forward to seeing you soon on our site. Thank you again for your confidence.
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Serge M.
Rating: 5 out of 5
following a purchase from 07/02/2024
Received coli in good condition. Nice sword. It would be nice to be able to receive the parcel in a relay depot in case we are not there. Otherwise everything is perfect.
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Response from Balp France
Thank you for your positive feedback. We are taking your suggestion into account and will try to set up the possibility of choosing a relay depot for delivery.
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Michel O.
Rating: 5 out of 5
following a purchase from 07/12/2023
Excellent quality
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Response from Balp France
Thank you for your positive review of the quality. We are delighted to hear that you are satisfied.
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Florian G.
Rating: 5 out of 5
following a purchase from 24/01/2024
The order was processed and received very quickly. I highly recommend it.
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Response from Balp France
Thank you very much for your positive feedback, we look forward to serving you again.
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Yves L.
Rating: 5 out of 5
following a purchase from 14/11/2023
Very good
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Response from Balp France
Thank you for your positive feedback! We're delighted you like our site. Please don't hesitate to contact us if you need any further information. Have a nice day!
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Michel D.
Rating: 5 out of 5
following a purchase from 13/01/2024
Hello, no good answer to my question about how to put the strap on the sword, and I was charged twice 6 euros for sending the two straps in the same envelope.
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Response from Balp France
Hello, we replied to you on 22/01 regarding the straps. For the shipping costs, we can refund the 6 euros it is a computer problem that escaped us. Please forward the information by email to [email protected]. We remain at your disposal.
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Yohann G.
Rating: 5 out of 5
following a purchase from 01/01/2024
Very good 👍
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Response from Balp France
Thank you very much for your positive review of our Balp France website. We are happy to know that you are satisfied with our products and services.
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Pascal G.
Rating: 5 out of 5
following a purchase from 10/01/2024
Order shipped in record time and arrived in perfect condition thanks to careful packaging. Highly recommend!
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Response from Balp France
Thank you for your enthusiasm and recommendation. We are delighted that your order arrived quickly and in perfect condition thanks to our careful packaging. We hope to see you soon on our Balp France website. Thank you again for your confidence.
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Régis M.
Rating: 5 out of 5
following a purchase from 08/01/2024
Excellent quality strap, identical in every respect to the originals! Very satisfied!
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Response from Balp France
Thank you very much for your positive feedback on our Balp France website! We are delighted that you are satisfied with our products. We hope to see you soon!
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Nicolas F.
Rating: 5 out of 5
following a purchase from 03/01/2024
Super team , Very reactive . Perfect order and very fast
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Response from Balp France
Thank you very much for your positive feedback on our Balp France website! We are delighted that you were satisfied with our services and the speed of our delivery. We hope to see you soon on our site!
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Joel B.
Rating: 5 out of 5
following a purchase from 28/12/2023
Product ordered and delivery on time
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Response from Balp France
Thank you for your positive review, we are delighted that you liked our product and that the delivery was as you expected. We hope to see you soon on our Balp France website!
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Vanu X.
Rating: 5 out of 5
following a purchase from 22/12/2023
I am very satisfied with my purchase and would recommend your company for its reliability and the quality of its products.
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Response from Balp France
Thank you for your positive feedback about our company. We are pleased to have met your expectations in terms of product and service. Do not hesitate to contact us again for future purchases, we will be delighted to assist you in your needs. Thank you again for your confidence.
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Jean-Marie M.
Rating: 5 out of 5
following a purchase from 21/10/2023
Perfect relationship, product and delivery.
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Response from Balp France
Thank you for your positive feedback. We are delighted to know that our relationship with you, our products and our shipment have lived up to your expectations. We look forward to serving you again on our Balp France website.
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Sebastian D.
Rating: 5 out of 5
following a purchase from 17/12/2023
Fast delivery, quality saber as requested.
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Response from Balp France
Thank you very much for your positive feedback! We are delighted that your shopping experience on Balp France was satisfactory and that you received your sword quickly and as you expected. We hope to see you soon on our site!
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Eliott P.
Rating: 5 out of 5
following a purchase from 19/12/2023
Beautiful engraving! And a fast, efficient sales service
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Response from Balp France
Thank you very much for your positive review of our Balp France website. Your satisfaction is our priority and we will continue to do our best to meet your expectations. Thank you again for your trust and loyalty. We look forward to seeing you again on our site.
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Julian L.
Rating: 5 out of 5
following a purchase from 17/10/2023
Very good, very professional
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Response from Balp France
Thank you for your positive feedback on our Balp France website. We are delighted to hear that you were satisfied with our services. Please don't hesitate to contact us again if you need anything. Have a nice day!
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Pascal P.
Rating: 5 out of 5
following a purchase from 14/12/2023
My order was for a police officer's sword: superb sword, excellent quality. 48 hours from order to receipt at my home: perfect. Very easy to use. Thanks to the Balp team
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Response from Balp France
Thank you for your positive feedback on our Balp France website. We are delighted to have been able to meet your expectations by offering you a quality sword and ensuring prompt delivery. We look forward to serving you again in the future. We thank you for your confidence.
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William T.
Rating: 5 out of 5
following a purchase from 11/10/2023
Easy to place order. The parcel arrived in perfect condition and perfectly on time.
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Response from Balp France
Thank you very much for your positive feedback! We are delighted that your order went well and that you received your parcel in good condition and on time. We are constantly striving to improve our services in order to better satisfy our customers. See you soon on our Balp France website!
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Nicolas Et Bérengère H.
Rating: 5 out of 5
following a purchase from 10/12/2023
Very good, compliant and very fast delivery.
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Response from Balp France
Thank you very much for your positive review of our Balp France website! We are delighted that you were satisfied with your order and the speed of delivery. Customer satisfaction is very important to us and we are pleased to see that this is reflected in your experience with us. Please do not hesitate to come back to us if you have any further requests or needs. Thank you again for your trust and support.