English 
Français 
Español 
Italiano 
Deutsch 
A
Rating: 5 out of 5
Impeccable!
Translated reviews
Customer reviews of Balp France
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 364 published reviews
Summary of reviews
Balp France excels in delivering exceptional product quality, as many customers highlight the craftsmanship of their swords, noting beautiful finishes and precise engravings. The efficiency of their delivery is frequently praised, with numerous reviews mentioning orders received in less than four days, demonstrating a commitment to quick service. The responsiveness and professionalism of customer service are also standout features; customers appreciate the polite communication and proactive assistance throughout their purchasing experience.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
At the top!
Translated reviews
A
Rating: 5 out of 5
Top!
Translated reviews
A
Rating: 5 out of 5
Perfect!
Translated reviews
A
Rating: 5 out of 5
Superb!
Translated reviews
A
Rating: 5 out of 5
Fast and careful shipping. Good communication and compliant product (Ingénieur des Mines sword)
Translated reviews
A
Rating: 5 out of 5
Quality of the product, packaging and speed of delivery.
Translated reviews
A
Rating: 5 out of 5
Good communication with the sales department Beautiful, customized design
Translated reviews
A
Rating: 5 out of 5
Great store, very professional, explains things well, gives suggestions and advice for personalization. The packaging is perfect for a postal parcel.
Translated reviews
A
Rating: 4 out of 5
Great!
Translated reviews
A
Rating: 5 out of 5
The advice and quality of the product purchased
Translated reviews
A
Rating: 5 out of 5
Great!
Translated reviews
A
Rating: 5 out of 5
Excellent!
Translated reviews
A
Rating: 4 out of 5
I had a delivery problem that was quickly resolved. This company is serious about its customers.
Translated reviews
A
Rating: 5 out of 5
impeccable!
Translated reviews
A
Rating: 5 out of 5
At the top!
Translated reviews
A
Rating: 2 out of 5
Two big problems. The first was solved, only to discover a second. First problem, we received another customer's order. BALP was cordial and paid for the return and reshipment of our order. This takes a few weeks and the need to be available for Fedex. The second problem was that when we received the correct order, the engraving on the sword was totally incomplete! The engraving stopped at the first letter of my name. A. We would have liked to have the other letters of the name. All in all, it's approximate. I wouldn't have written an opinion if only the first problem had occurred. The second is the last straw.
Translated reviews
Response from Balp France
Hello, we are very surprised by your message and in particular concerning the engraving. It was done according to your order. (We will send you a copy of your engraving order by email). Your negative opinion does not correspond to reality. Please modify it.
A
Rating: 5 out of 5
Top!
Translated reviews
F
Rating: 5 out of 5
product conforms to my order
Translated reviews
A
Rating: 5 out of 5
Perfect!
Translated reviews
A
Rating: 5 out of 5
I BUY2 THIS SABRE Mdle 1822 A FEW MONTHS AGO AND I HAVE TO SAY THAT IT WAS AN EXCELLENT PURCHASE. THIS SABER IS SIMPLY MAGNIFICENT! IT NOW HANGS ON ONE OF THE WALLS IN MY OFFICE, AND IT'S THE ONLY THING I CAN SEE WHEN I WALK IN - I'M SO PROUD OF IT! NOTHING MORE TO SAY ABOUT THIS SWORD, WHOSE FINISH IS BEYOND REPROACH, AND WHICH I RECOMMEND TO ANYONE INTERESTED IN THIS TYPE OF WEAPON! CONGRATULATIONS TO ALL OF YOU WHO RECREATE THESE EXCEPTIONAL WEAPONS TO THEIR VERY IDENTITY! JC RABELLO
Translated reviews
A
Rating: 5 out of 5
Just what we expected. Very good quality. Neat packaging.
Translated reviews
A
Rating: 5 out of 5
The sword arrived promptly and matched the seller's description.
Translated reviews
A
Rating: 5 out of 5
Order placed at 10am, engravings done in a flash and dispatched at 1pm. Problems with the carrier managed in total transparency with BALP. In short, nothing but good. Highly recommend.
Translated reviews
A
Rating: 5 out of 5
Superb!
Translated reviews
A
Rating: 5 out of 5
The attentive telephone reception; the rigorous deadlines and above all the remarkable quality of the object.
Translated reviews
A
Rating: 5 out of 5
Very nice items delivered on time, Thank you.
Translated reviews
A
Rating: 5 out of 5
Ease, speed, punctuality and quality lead you to excellence.
Translated reviews
A
Rating: 5 out of 5
Nice badge and is now on my sailing hat. Appreciate your speed in sending it. Thank you. John C. Karrer
Translated reviews
M
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Friday order, Tuesday delivery, item and packaging in perfect condition. What could be better? Their slogan could be: quality-efficiency-quickness.
Translated reviews
A
Rating: 5 out of 5
Very easy to order on the website. Fast and accurate shipping and a very courteous phone call. I can only recommend this company
Translated reviews
A
Rating: 5 out of 5
Product conforms to order, good service. A little long between order and delivery
Translated reviews
A
Rating: 5 out of 5
Excellent after-sales service
Translated reviews
A
Rating: 4 out of 5
CLEAR!
Translated reviews
A
Rating: 4 out of 5
Excellent work. A true work of art. As for dpd, I have a few reservations: delivery supposedly took place on 9 Nov at 17:29 on their tracking site. I was amazed to see the package disappear. After complaints, the parcel reappeared for delivery on 12 Nov. In the end, the parcel was delivered on 10 November. Lucky to be confined ... And receive the package.no programmatio
Translated reviews
A
Rating: 5 out of 5
Very good business.
Translated reviews
A
Rating: 5 out of 5
Superb item received very quickly. Charming interlocutor.
Translated reviews
G
Rating: 5 out of 5
Never disappointed, I recommend it.
Translated reviews
D
Rating: 5 out of 5
The strap we ordered is simply magnificent: it's a great pleasure to see that making products of such quality, beauty and refinement in France is still a thing of the past. The same goes for customer service, which is alert, caring, polite and discreet: class à la Francaise!
Translated reviews