Customer reviews of Balp France

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RICHARD B.

Rating: 5 out of 5

Published on 14/09/2023 à 12h17 following a purchase from 04/09/2023

SUPER PRODUIT MERCI

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Conde V.

Rating: 5 out of 5

Published on 14/09/2023 à 09h47 following a purchase from 04/09/2023

Sehr gut

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Thierry H.

Rating: 5 out of 5

Published on 11/09/2023 à 10h22 following a purchase from 29/08/2023

Order received fairly quickly, small quality problem with one of the items which was expressly resolved. Thank you all, and good luck...

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Response from Balp France Published on 12/09/2023

Thank you for your feedback. We are delighted that your order was delivered quickly. We are also pleased that the small quality issue was quickly resolved. We appreciate your trust and support and will continue to strive to provide quality service.

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Francois S.

Rating: 5 out of 5

Published on 11/09/2023 à 04h37 following a purchase from 31/08/2023

Fast

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Response from Balp France Published on 11/09/2023

Thank you very much for your positive feedback. It makes us happy that our site is fast and efficient!

M

Mark W.

Rating: 5 out of 5

Published on 03/09/2023 à 12h01 following a purchase from 23/08/2023

Perfect, thank you.

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Response from Balp France Published on 11/09/2023

Thank you very much for your positive review! We're glad you like our site!

D

Dominic B.

Rating: 5 out of 5

Published on 31/08/2023 à 17h48 following a purchase from 21/08/2023

Very positive experience.

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Response from Balp France Published on 11/09/2023

Thank you for your very positive review. We are pleased that your experience with Balp France was very positive. We thank you for your time and trust.

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Sébastien L.

Rating: 5 out of 5

Published on 23/08/2023 à 19h12 following a purchase from 13/08/2023

Very satisfied with the product. However, the transport service is of poor quality.

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Response from Balp France Published on 29/08/2023

Thank you for your comments. The month of August doesn't help, so we've passed on the information to the carrier. We apologize for any delays beyond our control.

G

guillaume G.

Rating: 5 out of 5

Published on 23/08/2023 à 09h55 following a purchase from 13/08/2023

Super fast thank you very much

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Response from Balp France Published on 29/08/2023

Thank you for your comments, which only serve to motivate our teams. We look forward to hearing from you.

J

Jean G.

Rating: 5 out of 5

Published on 10/08/2023 à 21h29 following a purchase from 31/07/2023

Perfect

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Response from Balp France Published on 11/09/2023

We are very happy that you have appreciated our services and that you consider it perfect. We hope to see you again soon!

J

JEAN-LUC L.

Rating: 5 out of 5

Published on 10/08/2023 à 12h01 following a purchase from 31/07/2023

Satisfied

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Response from Balp France Published on 11/09/2023

Thank you very much for your 5/5 rating and your satisfactory review.

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Hermann L.

Rating: 2 out of 5

Published on 03/08/2023 à 20h02 following a purchase from 24/07/2023

Delivery was far too expensive. What's more, having taken part in Triomphe 2023, the Balp stand that was exhibiting didn't sell any items. Very disappointed

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Response from Balp France Published on 04/08/2023

Hello, we are following up your rating which seems to have no direct reason with our products or service. Concerning the delivery price, we only apply the postal rates and cannot be held responsible for these rates. On the other hand, the charges are displayed before final order confirmation and you can refuse them and not order. Concerning participation in the 2023 triumph, we were not present, only our representatives, and we had never planned any sales or announced any sales for this occasion. We would therefore ask you to reconsider your rating, which unfairly penalizes us. Thank you for your understanding.

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Jean-Charles C.

Rating: 5 out of 5

Published on 28/07/2023 à 08h53 following a purchase from 18/07/2023

Perfect service and products

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Response from Balp France Published on 11/09/2023

We're glad you enjoyed our products and service. We always try to offer our customers an excellent shopping experience.

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ARTISSON A.

Rating: 5 out of 5

Published on 19/07/2023 à 18h17 following a purchase from 09/07/2023

Having ordered a sword from Balp France, I appreciated the principle of respecting purchasing procedures, the high quality of the product and the remarkable delivery service.

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Response from Balp France Published on 24/07/2023

Answer in the course of generation...

A

Alexandra A.

Rating: 5 out of 5

Published on 13/07/2023 à 05h52 following a purchase from 02/07/2023

Fast and reliable delivery, quality product. ras

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Response from Balp France Published on 17/07/2023

Thank you very much Alexandra for your feedback and support. We are pleased that you are satisfied with our service and products. We strive to maintain a high level of quality and customer satisfaction.

A

Acheteur vérifié

Rating: 5 out of 5

Published on 16/06/2023 à 11h15

Fast ordering, immediate response to a question, perfect.

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Response from Balp France Published on 11/07/2023

Thank you for your feedback! We try to offer you the best service every time and are delighted that our team met your expectations. We hope to see you again soon!

A

Acheteur vérifié

Rating: 5 out of 5

Published on 30/05/2023 à 09h50

Exactly as ordered - delivery on time

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Response from Balp France Published on 11/07/2023

Thank you for your positive feedback. We're really pleased that your order arrived on time and as you expected. We hope to see you soon on Balp France!

A

Acheteur vérifié

Rating: 5 out of 5

Published on 11/05/2023 à 17h40

Great!

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Response from Balp France Published on 11/07/2023

Thank you very much! We are delighted that you have enjoyed our products and service. We hope you have a great experience with Balp France!

A

Acheteur vérifié

Rating: 5 out of 5

Published on 12/03/2023 à 11h32

Great!

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Response from Balp France Published on 11/07/2023

Thank you for your feedback! We are delighted that the transaction went smoothly.

A

Acheteur vérifié

Rating: 5 out of 5

Published on 10/03/2023 à 10h21

Excellent!

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Acheteur vérifié

Rating: 5 out of 5

Published on 22/02/2023 à 21h20

Impeccable!

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A

Acheteur vérifié

Rating: 5 out of 5

Published on 03/02/2023 à 10h47

At the top!

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A

Acheteur vérifié

Rating: 5 out of 5

Published on 21/01/2023 à 10h20

Top!

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A

Acheteur vérifié

Rating: 5 out of 5

Published on 17/01/2023 à 10h56

Perfect!

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A

Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2022 à 10h04

Superb!

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Acheteur vérifié

Rating: 5 out of 5

Published on 07/11/2022 à 13h01

Fast and careful shipping. Good communication and compliant product (Ingénieur des Mines sword)

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/08/2022 à 14h00

Quality of the product, packaging and speed of delivery.

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Acheteur vérifié

Rating: 5 out of 5

Published on 25/08/2022 à 10h07

Good communication with the sales department Beautiful, customized design

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Acheteur vérifié

Rating: 5 out of 5

Published on 01/08/2022 à 15h16

Great store, very professional, explains things well, gives suggestions and advice for personalization. The packaging is perfect for a postal parcel.

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Acheteur vérifié

Rating: 5 out of 5

Published on 15/05/2022 à 09h48

The advice and quality of the product purchased

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A

Acheteur vérifié

Rating: 5 out of 5

Published on 09/05/2022 à 14h30 following a purchase from 09/05/2022

Great!

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A

Acheteur vérifié

Rating: 5 out of 5

Published on 25/04/2022 à 09h29

Excellent!

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/03/2022 à 12h53

impeccable!

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Acheteur vérifié

Rating: 5 out of 5

Published on 27/01/2022 à 19h30

At the top!

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Acheteur vérifié

Rating: 2 out of 5

Published on 22/01/2022 à 01h52

Two big problems. The first was solved, only to discover a second. First problem, we received another customer's order. BALP was cordial and paid for the return and reshipment of our order. This takes a few weeks and the need to be available for Fedex. The second problem was that when we received the correct order, the engraving on the sword was totally incomplete! The engraving stopped at the first letter of my name. A. We would have liked to have the other letters of the name. All in all, it's approximate. I wouldn't have written an opinion if only the first problem had occurred. The second is the last straw.

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Response from Balp France Published on 23/01/2022

Hello, we are very surprised by your message and in particular concerning the engraving. It was done according to your order. (We will send you a copy of your engraving order by email). Your negative opinion does not correspond to reality. Please modify it.

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Acheteur vérifié

Rating: 5 out of 5

Published on 17/01/2022 à 09h37

Top!

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franck V.

Rating: 5 out of 5

Published on 14/11/2021 à 14h01 following a purchase from 14/11/2021

product conforms to my order

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A

Acheteur vérifié

Rating: 5 out of 5

Published on 08/10/2021 à 09h06

Perfect!

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Acheteur vérifié

Rating: 5 out of 5

Published on 03/10/2021 à 09h32

I BUY2 THIS SABRE Mdle 1822 A FEW MONTHS AGO AND I HAVE TO SAY THAT IT WAS AN EXCELLENT PURCHASE. THIS SABER IS SIMPLY MAGNIFICENT! IT NOW HANGS ON ONE OF THE WALLS IN MY OFFICE, AND IT'S THE ONLY THING I CAN SEE WHEN I WALK IN - I'M SO PROUD OF IT! NOTHING MORE TO SAY ABOUT THIS SWORD, WHOSE FINISH IS BEYOND REPROACH, AND WHICH I RECOMMEND TO ANYONE INTERESTED IN THIS TYPE OF WEAPON! CONGRATULATIONS TO ALL OF YOU WHO RECREATE THESE EXCEPTIONAL WEAPONS TO THEIR VERY IDENTITY! JC RABELLO

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/09/2021 à 17h35

Just what we expected. Very good quality. Neat packaging.

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Acheteur vérifié

Rating: 5 out of 5

Published on 08/09/2021 à 10h43

The sword arrived promptly and matched the seller's description.

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