Customer reviews of Balp France

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 364 published reviews
5 333 91% 4 25 7% 3 3 1% 2 3 1% 1 0 0%

Summary of reviews

Balp France excels in delivering exceptional product quality, as many customers highlight the craftsmanship of their swords, noting beautiful finishes and precise engravings. The efficiency of their delivery is frequently praised, with numerous reviews mentioning orders received in less than four days, demonstrating a commitment to quick service. The responsiveness and professionalism of customer service are also standout features; customers appreciate the polite communication and proactive assistance throughout their purchasing experience.

Reviews 2 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
Order placed at 10am, engravings done in a flash and dispatched at 1pm. Problems with the carrier managed in total transparency with BALP. In short, nothing but good. Highly recommend.
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Acheteur vérifié
Rating: 5 out of 5
Superb!
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Acheteur vérifié
Rating: 5 out of 5
The attentive telephone reception; the rigorous deadlines and above all the remarkable quality of the object.
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Acheteur vérifié
Rating: 5 out of 5
Very nice items delivered on time, Thank you.
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Acheteur vérifié
Rating: 5 out of 5
Ease, speed, punctuality and quality lead you to excellence.
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Acheteur vérifié
Rating: 5 out of 5
Nice badge and is now on my sailing hat. Appreciate your speed in sending it. Thank you. John C. Karrer
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Michel H.
Rating: 5 out of 5
following a purchase from 22/06/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2021
Friday order, Tuesday delivery, item and packaging in perfect condition. What could be better? Their slogan could be: quality-efficiency-quickness.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Very easy to order on the website. Fast and accurate shipping and a very courteous phone call. I can only recommend this company
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Acheteur vérifié
Rating: 5 out of 5
Product conforms to order, good service. A little long between order and delivery
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Acheteur vérifié
Rating: 5 out of 5
Excellent after-sales service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Very good business.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
Superb item received very quickly. Charming interlocutor.
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Gérard L.
Rating: 5 out of 5
following a purchase from 18/05/2020
Never disappointed, I recommend it.
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Denis C.
Rating: 5 out of 5
following a purchase from 12/05/2020
The strap we ordered is simply magnificent: it's a great pleasure to see that making products of such quality, beauty and refinement in France is still a thing of the past. The same goes for customer service, which is alert, caring, polite and discreet: class à la Francaise!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Thank you for your responsiveness and availability.
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