Customer reviews of Balp France

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 364 published reviews
5 333 91% 4 25 7% 3 3 1% 2 3 1% 1 0 0%

Summary of reviews

Balp France excels in delivering exceptional product quality, as many customers highlight the craftsmanship of their swords, noting beautiful finishes and precise engravings. The efficiency of their delivery is frequently praised, with numerous reviews mentioning orders received in less than four days, demonstrating a commitment to quick service. The responsiveness and professionalism of customer service are also standout features; customers appreciate the polite communication and proactive assistance throughout their purchasing experience.

Reviews 3, 4 and 5 stars

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S
SMor José L.
Rating: 5 out of 5
following a purchase from 17/10/2025
Parece-me bem feita e com qualidade.
N
nadine J.
Rating: 5 out of 5
following a purchase from 11/11/2025
Very clear catalog! Efficiency and support! Product of very beautiful quality! Complete satisfaction
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Response from Balp France
We warmly thank you for your flattering review and your perfect rating. We are delighted to learn that our catalog seemed clear to you and that you appreciated the effectiveness of our support. The satisfaction of our customers is our priority, and your comments on the quality of our products encourage us to continue in this direction. We look forward to serving you again soon!
A
Alain D.
Rating: 5 out of 5
following a purchase from 13/11/2025
Well received the daggers. Thank you for the engraving that elegantly personalizes the blade. I only regret that you did not mention the name of the former creator of the 11th Shock on the certificate.
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Response from Balp France
Thank you very much for your flattering feedback and your constructive remarks. We are delighted that you like the daggers and that the engraving has added a personal touch. We take your suggestion regarding the creator's name on the certificate into account and will ensure to improve this aspect in the future.
G
Guilhem D.
Rating: 5 out of 5
following a purchase from 11/11/2025
Everything was perfect. A big thank you.
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Response from Balp France
A big thank you for your flattering review! We are delighted that your experience on our site "Balp France" was perfect. Your satisfaction is our greatest reward!
V
Virginia R.
Rating: 5 out of 5
following a purchase from 09/11/2025
Thank you very much for the package.
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Response from Balp France
We sincerely thank you for your positive feedback and are delighted that your package met your expectations. Your satisfaction is our priority!
G
Georges D.
Rating: 5 out of 5
following a purchase from 06/11/2025
Very satisfied availability and responsiveness
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Response from Balp France
We sincerely thank you for your flattering review. Your satisfaction is our priority, and we are delighted to learn that our availability and responsiveness met your expectations. We look forward to assisting you again soon on Balp France!
D
David G.
Rating: 5 out of 5
following a purchase from 04/11/2025
very satisfied
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Response from Balp France
We sincerely thank you for your appreciation and are delighted to learn that you are very satisfied with your experience on our site "Balp France". Your satisfaction is our priority, and we remain at your disposal for any questions or future needs.
G
Gwenaël P.
Rating: 5 out of 5
following a purchase from 01/11/2025
I am satisfied with my purchase, I can wear my sword at my belt now.
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Response from Balp France
We sincerely thank you for your flattering review. We are delighted to hear that your sword fits perfectly with your belt and that your shopping experience was satisfactory. Do not hesitate to come back to us for your future needs!
R
R. P. M. V.
Rating: 5 out of 5
following a purchase from 28/10/2025
This cavalry saber: absolutely stunning! A truly magnificent addition to my collectieon and a worthy companion with the helmet foir cavalerie of the Garde Nationale. This review is placed by a very happy customer.
Response from Balp France
Thank you very much for your kind words and for taking the time to share your review. We are delighted to hear that the cavalry saber has found a special place in your collection and that it complements your helmet beautifully. Your satisfaction is our top priority, and we look forward to serving you again in the future.
P
Philippe C.
Rating: 4 out of 5
following a purchase from 19/10/2025
Sword in line with expectations. A bit disappointed with the laser engravings
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Response from Balp France
Thank you for your feedback, and we are pleased to hear that the sword met your expectations. We are sorry to learn that the laser engravings did not fully meet your requirements. As discussed, we unfortunately cannot intervene on the font itself; the proportions and dimensions of the letters are managed by the software. We use fonts created by Microsoft and therefore do not have access to modify them.
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OLIVIER H.
Rating: 5 out of 5
following a purchase from 15/10/2025
Very beautiful product.
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Response from Balp France
We sincerely thank you for your flattering review and are delighted to learn that you like our product. Your satisfaction is our priority, and your positive feedback encourages us to continue providing you with the best. Please do not hesitate to reach out to us for any other questions or needs.

Best regards,
The Balp France team
C
Christopher P.
Rating: 5 out of 5
following a purchase from 05/10/2025
EXCELLENT !!!
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Response from Balp France
We sincerely thank you for your flattering review and for the maximum rating of 5/5. Your satisfaction is our greatest reward and we are delighted that our service met your expectations. Please do not hesitate to reach out to us if you need anything. See you very soon at Balp France!

Best regards,
The Balp France team
M
Marc D.
Rating: 5 out of 5
following a purchase from 30/09/2025
Very good customer service (listening and responsiveness). Perfect and compliant service.
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Response from Balp France
We warmly thank you for your flattering review. We are delighted to learn that our customer service has met your expectations and that you were satisfied with our services. Your experience is our priority, and your feedback motivates us to continue providing quality service. Please do not hesitate to reach out to us for any questions or future needs.

Best regards,
The Balp France team.
V
Vincent C.
Rating: 5 out of 5
following a purchase from 19/09/2025
Perfect, fast delivery.
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Response from Balp France
Thank you very much for your 5-star rating! We are delighted to hear that you appreciated the speed of our delivery. Your satisfaction is our priority. See you soon on Balp France!

Best regards,
The Balp France team
S
Santiago J.
Rating: 4 out of 5
following a purchase from 03/09/2025
I purchased a champagne sword as a present and included the blue leather box to keep it protected. The interior of the box was not so well arranged and it had some wrinkles and small stains that make it look cheaply assembled. I was expecting something a higher quality for the leather box and details more smoothly done, but the champagne sword and the shipping times were a 10/10.
Response from Balp France
Thank you for taking the time to share your feedback regarding your recent purchase from Balp France. We are delighted to hear that you were pleased with the champagne sword and the shipping experience. However, we sincerely apologize for the issues you encountered with the blue leather box. Your comments regarding its arrangement and quality are invaluable to us, and we will address them with our team to ensure that we meet the high standards our customers expect. We appreciate your support and hope to have the opportunity to serve you again in the future.

Best regards,
The Balp France Team
G
gérard B.
Rating: 5 out of 5
following a purchase from 10/09/2025
very satisfactory article, perfect fast delivery.
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Response from Balp France
We warmly thank you for your flattering review and your rating of 5/5. We are delighted that you are satisfied with your item and our delivery service. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon.
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Philippe M.
Rating: 5 out of 5
following a purchase from 30/08/2025
Speed, a beautiful piece, very satisfied
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Response from Balp France
We sincerely thank you for your flattering feedback and are delighted to learn that you were satisfied with the speed of our service as well as the quality of your part. Your satisfaction is our priority and we hope to see you again soon on our Balp France site.
C
Cedric S.
Rating: 5 out of 5
following a purchase from 29/08/2025
Product meets my expectations
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Response from Balp France
We sincerely thank you for your positive feedback. We are delighted to learn that our product fully met your expectations. Please feel free to reach out to us for any questions or future needs.
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Olivier C.
Rating: 5 out of 5
following a purchase from 22/08/2025
Very well-made saber, fast and careful delivery
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Response from Balp France
We sincerely thank you for your positive comment and your rating of 5/5! We are delighted that you are satisfied with the quality of our saber and our delivery service. Your feedback motivates us to continue offering the best to our customers.
J
Jean-Francois G.
Rating: 5 out of 5
following a purchase from 20/08/2025
Very good.
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Response from Balp France
Thank you very much for your positive feedback! We are delighted that our site "Balp France" pleases you. Do not hesitate to come back to us if you have any questions or suggestions.
P
Philippe G.
Rating: 5 out of 5
following a purchase from 15/07/2025
All good!
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Response from Balp France
We sincerely thank you for your flattering review! We are delighted to hear that you are satisfied with our services. Your satisfaction is our priority and we hope to welcome you back very soon to our site.
S
Sergio A.
Rating: 5 out of 5
following a purchase from 01/08/2025
The shoulder bag is of very good quality.
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Emmanuel T.
Rating: 5 out of 5
following a purchase from 01/08/2025
Excellent quality of manufacturing. Perfect customization.
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Response from Balp France
We sincerely thank you for your flattering review and your positive feedback on the quality of our products and our customization service. Your satisfaction is our priority, and it is a real pleasure to know that our efforts have met your expectations. We hope to have the pleasure of serving you again soon.
G
Giorgio B.
Rating: 4 out of 5
following a purchase from 27/07/2025
The saber is well made, but rather heavy, good craftsmanship and good finishes, perhaps a bit expensive, but still a good product
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Olivier D.
Rating: 5 out of 5
following a purchase from 19/06/2025
We have "a little" fumbled... Stock... Delivery ... But well, nothing that is insurmountable.
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Response from Balp France
We sincerely thank you for your positive feedback and your understanding regarding the small difficulties encountered with stock and delivery. We are delighted that these elements did not affect your experience with Balp France. We remain at your disposal for any questions or assistance you may need. Your satisfaction is our priority.
D
Danilo M.
Rating: 5 out of 5
following a purchase from 22/07/2025
Congratulations to all the staff... very fast both in engraving and shipping all in half a day... it arrived in just a few days... the materials of the saber are excellent including the accessories. 10 stars
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Response from Balp France
We sincerely thank you for your kind words and for taking the time to share your experience. We are very happy that you were satisfied with the speed and quality of our products. Please do not hesitate to contact us for any further needs, we will always be at your disposal!
S
Section Budget-Finances S.
Rating: 5 out of 5
following a purchase from 20/06/2025
Order received,
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Response from Balp France
Thank you very much for your positive feedback and for taking the time to leave this review! We are delighted to hear that your order has been received. If you have any questions or need assistance, please do not hesitate to contact us.

Best regards,
The Balp France team
D
Damien R.
Rating: 5 out of 5
following a purchase from 17/07/2025
Very fast order processing, products conform and are well packaged.
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Response from Balp France
Thank you very much for your positive feedback! We are delighted to hear that you appreciated the speed of processing your order as well as the quality of our products. Your satisfaction is our priority. We look forward to seeing you again at Balp France!

Best regards,
The Balp France team
S
stanislas C.
Rating: 5 out of 5
following a purchase from 13/07/2025
Very satisfied with the speed of delivery and the quality of the products
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Response from Balp France
We sincerely thank you for your positive feedback. We are delighted to hear that you are satisfied with the speed of our delivery service as well as the quality of our products. Your satisfaction is our priority, and we hope to see you again soon at Balp France.
P
PHILIPPE P.
Rating: 5 out of 5
following a purchase from 09/07/2025
I received my wrist strap 48 hours after my order in a perfectly protected package.
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Response from Balp France
Thank you very much for your flattering review! We are delighted to hear that your wrist strap arrived quickly and in perfect condition. Your satisfaction is our priority. See you soon on Balp France!

Best regards,
The Balp France team
D
Daniel D.
Rating: 5 out of 5
following a purchase from 08/07/2025
Remarkable
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Response from Balp France
Thank you very much for your flattering review and your perfect rating! We are delighted that our site "Balp France" has satisfied you. Your positive feedback motivates us to continue improving our services.

Best regards,
The Balp France team
N
Nicolas M.
Rating: 5 out of 5
following a purchase from 27/06/2025
Surprised by the speed of shipping (1h) and the quick arrival of the package. Excellent quality of the item, thank you!
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Response from Balp France
We sincerely thank you for your flattering review and are delighted to learn that you were satisfied with the speed of shipping as well as the quality of your order. Your satisfaction is our priority, and your positive feedback encourages us to continue providing the best possible service. Please do not hesitate to reach out to us for your future needs!

Best regards,
The Balp France team
M
Max P.
Rating: 4 out of 5
following a purchase from 25/06/2025
I received a departmental gendarmerie loop instead of a mobile gendarmerie, the error is being corrected by customer service
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Response from Balp France
Thank you for your feedback and for taking the time to share your experience. We are pleased that our customer service is correcting the error regarding your order. Your satisfaction is our priority, and we are doing our best to avoid this type of inconvenience in the future. Please feel free to reach out to us if you have any other questions or needs.

Best regards,
The Balp France team
E
Elise R.
Rating: 5 out of 5
following a purchase from 23/06/2025
I contacted the company before placing my order, and I dealt with an extremely kind gentleman who helped and reassured me a lot. The customer service was really excellent. Moreover, the delivery was very fast. I am delighted with my experience! A big thank you to you!
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Response from Balp France
We warmly thank you for your flattering review. We are delighted to learn that our customer service was able to provide you with the necessary help and comfort. Your satisfaction is our priority, and we strive to ensure fast and quality service. Looking forward to serving you again, we wish you an excellent day!

Best regards,
The Balp France team
J
Jean M.
Rating: 5 out of 5
following a purchase from 16/05/2025
Very good service.
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Response from Balp France
We sincerely thank you for your flattering review and for the 5/5 rating you gave us. We are delighted to learn that you appreciated our service. Your satisfaction is our priority, and we are always here to support you. See you soon on Balp France!

Best regards,
The Balp France team
L
Ludovic S.
Rating: 5 out of 5
following a purchase from 29/05/2025
Super
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Response from Balp France
We sincerely thank you for your flattering review! It is a pleasure to know that you had a positive experience with Balp France. Your satisfaction is our priority, and we hope to welcome you again very soon.

Best regards,
The Balp France team
A
Albert D.
Rating: 5 out of 5
following a purchase from 27/05/2025
Thank you very much
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Response from Balp France
Thank you very much for your positive feedback! We are delighted that you enjoyed your experience on our site. Your satisfaction is our priority. See you soon on Balp France!

Best regards,
The Balp France team
C
Christian G.
Rating: 5 out of 5
following a purchase from 04/06/2025
Beautiful realization, careful packaging, everything that was expected
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Response from Balp France
We sincerely thank you for your flattering feedback. We are delighted to learn that our site and the quality of our packaging met your expectations. Your satisfaction is our priority and we hope to see you again soon on Balp France.
F
Fabrice H.
Rating: 5 out of 5
following a purchase from 10/06/2025
Fast, efficient.
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Response from Balp France
We warmly thank you for your flattering review. We are delighted to learn that you found our service both fast and efficient. Your satisfaction is our priority, and we are committed to maintaining this level of quality.

Best regards,
The Balp France team
F
Frédéric M.
Rating: 5 out of 5
following a purchase from 04/06/2025
Order and delivery ultra fast. Nothing to complain about. Product compliant with the request.
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Response from Balp France
We sincerely thank you for your flattering review of our site "Balp France". We are delighted that you appreciated the speed of our service as well as the compliance of your product. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon.
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