Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 1 and 4 stars

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Alfred20 C.

Published on 01/03/2021 à 12h23 following a purchase from 18/02/2021

no worries order, delivery as expected

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Elsa R.

Published on 25/02/2021 à 12h36

Order matches the announcement, perfect. I recommend. A downside on the late delivery

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Response from BBG DECO DE HEROS Published on 26/02/2021

Hello Elsa, Thank you for taking the time to post your comment. The item you ordered comes from England. Since the implementation of Brexit, there have been disruptions (customs, etc.). Normally everything is back to normal. See you soon. The BBG team

Sabrina H.

Published on 19/02/2021 à 20h01

I ordered a Paw Patrol tent and received it full of holes, site to avoid

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Response from BBG DECO DE HEROS Published on 21/02/2021

Hello Sabrina, We regret your experience. Did you contact our team to report your issue? We find no trace either by email or phone. As you know, we can either replace the item or refund you. Keep us updated.

Stéphane B.

Published on 18/02/2021 à 18h59 following a purchase from 07/02/2021

very good

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Sandrine R.

Published on 14/02/2021 à 08h45 following a purchase from 03/02/2021

Item matches the site, no complaints

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Jessica M.

Published on 08/02/2021 à 11h27 following a purchase from 28/01/2021

Fast delivery, top stickers, average quality bedding but my son is thrilled, I will surely order again on the site

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Angélique T.

Published on 07/02/2021 à 18h28 following a purchase from 10/01/2021

Order blocked at the borders, I was offered an effective replacement solution

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Martine N.

Published on 16/01/2021 à 11h57 following a purchase from 05/01/2021

Satisfied with my purchases. A small downside regarding the delivery which took a while due to the carrier.. Announced then postponed, and re-postponed... Everything ended well.

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Cindy B.

Published on 03/01/2021 à 14h44 following a purchase from 12/12/2020

Very good nothing to say. Good quality of products

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Martine S.

Published on 21/12/2020 à 23h08

BEAUTIFUL ITEMS, but great difficulty in getting follow-up, no response to requests, except very late and after several reminders. Otherwise, good contact when you finally manage to reach someone...

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Response from BBG DECO DE HEROS Published on 22/12/2020

Hello Martine,

Julien R.

Published on 12/12/2020 à 11h39 following a purchase from 01/12/2020

Nothing to report

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Delphine C.

Published on 07/12/2020 à 10h27

Fast delivery but a small downside, not where I requested

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Response from BBG DECO DE HEROS Published on 07/12/2020

Hello Delphine

Marie-Laure C.

Published on 07/12/2020 à 10h16 following a purchase from 26/11/2020

Very good

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Nathalie A.

Published on 09/11/2020 à 08h48 following a purchase from 27/10/2020

Very good. But I noticed that prices have increased over the years. Quality packaging for the stickers. Very fast delivery.

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Mélanie G.

Published on 24/10/2020 à 10h53 following a purchase from 11/10/2020

Very beautiful bed, a bit tricky to put the slats in, but my son no longer wants to leave his bed.

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Béatrice D.

Published on 12/10/2020 à 09h31 following a purchase from 25/09/2020

Serious site. Package arrived on time and well packaged.

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Sandrine M.

Published on 05/10/2020 à 16h23

Defect on the sticker paid a certain amount. Email sent, still no response from the service. Not happy at all given the price.

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Response from BBG DECO DE HEROS Published on 06/10/2020

Hello Sandrine,

Maeva C.

Published on 17/09/2020 à 20h07 following a purchase from 04/09/2020

Ok.

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Jean H.

Published on 24/08/2020 à 22h07 following a purchase from 27/07/2020

Very good.

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Celine L.

Published on 17/08/2020 à 14h26 following a purchase from 31/07/2020

Fast delivery and great result of the 4 stickers ordered for my 2-year-old son's room. Easy to set up.

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Michèle B.

Published on 16/08/2020 à 10h37 following a purchase from 24/06/2020

Good quality, satisfied with the item

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Michelle M.

Published on 02/08/2020 à 07h18 following a purchase from 16/07/2020

My son is very happy with his Spiderman stickers. Prices are nevertheless a bit high. Especially the shipping costs!!!!!

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Sophie L.

Published on 30/07/2020 à 15h13 following a purchase from 03/07/2020

Very fast delivery, the package well packaged. Regarding the wallpapers, good quality, one was very easy to put up, the other a bit less, just that one of the carpets, it must have been in the box for a while, it took a while to position correctly.

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Severine B.

Published on 27/06/2020 à 16h39 following a purchase from 09/06/2020

Fast reception and in accordance with my order

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Melanie J.

Published on 26/06/2020 à 17h28 following a purchase from 11/06/2020

Good serious site

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Lidwine B.

Published on 26/06/2020 à 09h47 following a purchase from 05/06/2020

Package received in good condition on time. Good product

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Adeline P.

Published on 21/06/2020 à 16h00 following a purchase from 09/06/2020

Very happy with my purchase, there are many things for children. Very good site, and fast delivery.

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Jennifer C.

Published on 09/06/2020 à 19h11 following a purchase from 27/05/2020

Very good quality product and received quickly. However, difficult to install alone! Despite the instructions, two people are necessary

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Nadia A.

Published on 07/06/2020 à 14h08 following a purchase from 22/05/2020

I was not delivered to the requested relay, very disappointed

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Response from BBG DECO DE HEROS Published on 08/06/2020

Hello, During the lockdown and the subsequent deconfinement, the relay points were either completely unavailable or partially. Thank you. The BBG team

Cyrille C.

Published on 02/06/2020 à 17h25 following a purchase from 07/05/2020

Very good site. Rigorous follow-up by email and immediate response. Upon delivery, one item was missing but after contacting customer service by email, immediate response and everything arrived quickly. Product meets my expectations. I recommend

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Khadija M.

Published on 02/06/2020 à 15h32

I ordered two boxes of stickers, one in very good condition and the second with lots of stains on the stickers,

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Response from BBG DECO DE HEROS Published on 15/09/2020

Hello, Thank you for your message. We can send you a new box of stickers or refund you. See you soon on bebegavroche.com

Sylvette C.

Published on 25/05/2020 à 09h49 following a purchase from 11/05/2020

HELLO, correct packaging, the table is damaged and there are black marks that won't come off

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Response from BBG DECO DE HEROS Published on 27/05/2020

Hello,

Séverine H.

Published on 24/05/2020 à 13h19 following a purchase from 09/05/2020

I received my order 10 days after ordering, I am very happy, exactly what I expected

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Lucile C.

Published on 20/05/2020 à 08h43 following a purchase from 03/04/2020

SUPER product, thank you ;)

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Alexandra N.

Published on 15/05/2020 à 07h24 following a purchase from 14/04/2020

Very responsive customer service. Product arrived in good condition with a bit of delay, considering the covid conditions. Satisfied

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Latifa E.

Published on 10/05/2020 à 16h36 following a purchase from 26/04/2020

Very good product, delivery times respected

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Mth D.

Published on 10/05/2020 à 08h02 following a purchase from 25/04/2020

Nothing to report. The child was very happy discovering the surprise

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Pauline B.

Published on 10/05/2020 à 06h41 following a purchase from 25/04/2020

Very good

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Dominique M.

Published on 07/05/2020 à 12h06 following a purchase from 22/04/2020

A friend recommended it to me, it's good

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Alison B.

Published on 05/05/2020 à 20h47 following a purchase from 16/04/2020

Very high quality paper, very satisfied

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