Customer reviews of BBG DECO DE HEROS

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 1 and 5 stars

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N
Nadia H.
Rating: 5 out of 5
following a purchase from 18/03/2024
Fast delivery, item corresponds well to the photo & we can pay in installments.
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Lynda G.
Rating: 5 out of 5
following a purchase from 11/03/2024
Perfect products, great exchanges, thank you infinitely for the responsiveness.
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Alexandra M.
Rating: 5 out of 5
following a purchase from 17/03/2024
Perfect
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Patrick D.
Rating: 5 out of 5
following a purchase from 16/03/2024
Beautiful item, meets our expectations and received very quickly, thank you.
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Jacqueline R.
Rating: 5 out of 5
following a purchase from 18/02/2024
very beautiful product, conforms to the description, my little girl is very happy. Thank you.
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Sabine P.
Rating: 5 out of 5
following a purchase from 15/03/2024
fast and impeccable product.
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Tosetti M.
Rating: 5 out of 5
following a purchase from 12/03/2024
Good product delivered quickly
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Brigitte M.
Rating: 5 out of 5
following a purchase from 04/03/2024
Good purchase as described.
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Cedric C.
Rating: 5 out of 5
following a purchase from 06/03/2024
Beautiful finish, quality furniture. Delighted to have found a French manufacturing. To recommend.
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Astrid D.
Rating: 5 out of 5
following a purchase from 02/03/2024
In accordance with the order, quickly delivered to the relay point.
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Aurore M.
Rating: 5 out of 5
following a purchase from 28/02/2024
Nothing to report, product as described, fast delivery.
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Rebouté É.
Rating: 5 out of 5
following a purchase from 24/02/2024
Stunning visual! Relatively easy to apply when you take your time to align everything well.
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Asif J.
Rating: 5 out of 5
following a purchase from 26/02/2024
Great, thank you.
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Nadia B.
Rating: 5 out of 5
following a purchase from 23/02/2024
Excellent.
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Joël P.
Rating: 5 out of 5
following a purchase from 23/02/2024
Very fast shipping, and good product.
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Nathalie G.
Rating: 5 out of 5
following a purchase from 22/02/2024
Great on time and as expected.
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Sébastien M.
Rating: 5 out of 5
following a purchase from 20/02/2024
Fast delivery, reasonable prices. Site to recommend.
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Jessica U.
Rating: 5 out of 5
following a purchase from 18/02/2024
Nothing to report.
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Yannick P.
Rating: 1 out of 5
following a purchase from 17/02/2024
Fast delivery and well packaged. I am delighted.
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Mauricia J.
Rating: 5 out of 5
following a purchase from 16/02/2024
Defective products without support for bbg deco, several emails and nothing from them, I will not order from them again.
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Élisabeth C.
Rating: 5 out of 5
following a purchase from 08/02/2024
Very nice poster, plus the delivery is very fast.
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Leveque O.
Rating: 5 out of 5
following a purchase from 14/02/2024
The product is okay even if it tears easily but the delivery was supposed to be in 24 to 48 hours and I received it after 13 days... which delayed all my subsequent work.. but the result is okay.
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Pascal C.
Rating: 5 out of 5
following a purchase from 14/02/2024
Great!
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Elodie H.
Rating: 5 out of 5
following a purchase from 13/02/2024
Nice products, very fast delivery.
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Ludovic G.
Rating: 5 out of 5
following a purchase from 13/02/2024
Very good, fast shipping and item as described.
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Mélanie H.
Rating: 1 out of 5
following a purchase from 09/02/2024
Hello Mélanie, We are sorry for this experience. What do you mean by got wet? Was the package wet? Can you please send us photos? Our team will get back to you. Thank you. The Héros Decoration Team.
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Response from BBG DECO DE HEROS
Fast shipping, item as described, very responsive exchange via email, thank you!
E
Elodie A.
Rating: 5 out of 5
following a purchase from 09/02/2024
The coat rack got wet, very poor quality. The Minnie pattern is peeling off, very thin... I am very disappointed with my order.
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Isabelle C.
Rating: 5 out of 5
following a purchase from 07/02/2024
Perfect, fast shipping, very soft blanket, my daughter is a fan.
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Kitking W.
Rating: 5 out of 5
following a purchase from 08/02/2024
Great.
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Valérie Shaï Optic B.
Rating: 5 out of 5
following a purchase from 07/02/2024
Good product but shipping costs too high.
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Clement L.
Rating: 5 out of 5
following a purchase from 05/02/2024
Perfect!
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Gwanaelle D.
Rating: 1 out of 5
following a purchase from 04/02/2024
Fast shipping, product matching the order, however the cuts trim part of the photo.
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Anne T.
Rating: 5 out of 5
following a purchase from 03/02/2024
Box received damaged and I am still waiting for a solution from the seller.
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Quentin P.
Rating: 5 out of 5
following a purchase from 03/02/2024
Matches what I expected, fast delivery. Perfect.
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Dora D.
Rating: 5 out of 5
following a purchase from 02/02/2024
Great.
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Lydie P.
Rating: 1 out of 5
following a purchase from 31/01/2024
Hello Lydie, You ordered on a Wednesday evening, your item was delivered on Monday. You did not choose the express mode of Chronopost, but the 24/48 working days solution (weekends do not count) by GLS. The contract was therefore respected. There is no delay. You should have chosen the Express delivery solution with Chronopost to receive your Alice figurine in time for your event. See you soon. The Héros Decoration Team
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Response from BBG DECO DE HEROS
Very good.
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Stephanie D.
Rating: 5 out of 5
following a purchase from 27/01/2024
Very dissatisfied, I received my order after my event even though I paid for express shipping. I would like to be reimbursed for the shipping costs.
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F
Floriane I.
Rating: 1 out of 5
following a purchase from 01/02/2024
I recommend.
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Brigitte F.
Rating: 5 out of 5
following a purchase from 30/01/2024
Hani buys a panoramic wallpaper (€108 with shipping costs). Ultra-thin wallpaper, poor quality, impossible to apply correctly because the paper absorbs the glue, stretches in all directions, wrinkles, and loses its shape: impossible to install. I threw it in the trash, €108 lost...
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Lucie B.
Rating: 5 out of 5
following a purchase from 30/01/2024
In accordance with my order.
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