BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
Hello Lidia, You ordered on December 20 and were delivered on the 22. This is the busiest time of the year (Christmas gifts). The Chronopost relay points have been in high demand, which is why when the relay point is full, the delivery drivers drop off the packages at another relay point. We apologize for this. See you soon, The Deco de Héros team
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Eddie M.
Rating: 5 out of 5
following a purchase from 19/12/2023
Fast and high quality, very good site
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Megane P.
Rating: 5 out of 5
following a purchase from 19/12/2023
Perfect
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Mathilde L.
Rating: 5 out of 5
following a purchase from 18/12/2023
Super, I am delighted
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Emilie C.
Rating: 5 out of 5
following a purchase from 17/12/2023
Super and very fast, thank you!!
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Roxane G.
Rating: 5 out of 5
following a purchase from 16/12/2023
Very happy, products that are not found everywhere at very reasonable prices. Fast shipping. Serious site, I would definitely recommend.
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Ava D.
Rating: 5 out of 5
following a purchase from 16/12/2023
Fast delivery and no problems. Quality product
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Bernard J.
Rating: 5 out of 5
following a purchase from 15/12/2023
Nothing to report, fast delivery, good product quality, everything is as described. I recommend without hesitation. Thank you again
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Kevin L.
Rating: 5 out of 5
following a purchase from 17/12/2023
Very good site, very fast delivery, even just before Christmas!
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Karine F.
Rating: 5 out of 5
following a purchase from 06/12/2023
Super happy with my purchase
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Fabien C.
Rating: 5 out of 5
following a purchase from 14/12/2023
Item and delivery okay
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Angelique D.
Rating: 5 out of 5
following a purchase from 15/12/2023
I am very satisfied with my purchases.. I have made several orders and have never been disappointed. Quality is top-notch... I recommend...
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Sylvie D.
Rating: 5 out of 5
following a purchase from 14/12/2023
Package received without any problem
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Beatrice D.
Rating: 5 out of 5
following a purchase from 09/12/2023
Perfect
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Sandrine J.
Rating: 5 out of 5
following a purchase from 15/12/2023
Nothing to say, perfect
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Michel D.
Rating: 5 out of 5
following a purchase from 05/12/2023
The delivery person took a long time. Everything else is fine, easy to understand and assemble! Good surprise for my "victim".
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Luna L.
Rating: 1 out of 5
following a purchase from 08/12/2023
I received a throw instead of a blanket
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Response from BBG DECO DE HEROS
Hello Luna, Thank you for taking the time to post your message. Indeed, it is an item that has two functions. However, we have modified the description so that it is only identified as a throw. See you soon. The Héros Deco team
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Nathalie D.
Rating: 5 out of 5
following a purchase from 13/12/2023
Very responsive, thanks again to Bertrand for his responsiveness
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Aurelie H.
Rating: 1 out of 5
following a purchase from 13/12/2023
Disappointed, the stickers peel off and one XXL was torn, very disappointed
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Response from BBG DECO DE HEROS
Hello Aurélie, We are sorry for this experience. Did you contact our team? Did you send photos? On what support did you apply it? If we find that an item is defective, we can either replace it or proceed with a refund. Thank you. The Héros Deco team
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Valérie M.
Rating: 5 out of 5
following a purchase from 12/12/2023
Perfect order, just the address of the pickup point and the name of the customer were not correct. But everything went very well
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Caroline A.
Rating: 5 out of 5
following a purchase from 27/11/2023
Everything was okay
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Cherifa H.
Rating: 5 out of 5
following a purchase from 09/12/2023
I recommend BBG Deco of Heroes because the products are noble, the delivery is fast, they respond to messages, thank you
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Anne Sophie P.
Rating: 5 out of 5
following a purchase from 11/12/2023
Very good site, I recommend
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Carole P.
Rating: 1 out of 5
following a purchase from 08/12/2023
Package arrived at another pickup point with delays and wasted time and diesel energy to understand where to find it and go pick it up. I still don't understand why these problems for a Christmas gift that almost got lost.
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Response from BBG DECO DE HEROS
Hello Carole, You ordered on a Friday evening. Your item was shipped the following Monday. It was delivered to a pickup point on Thursday by Chronopost. During December, it's the Christmas period which generated a lot of traffic. And some pickup points could no longer receive packages due to lack of space. That's why your package was dropped off at a different pickup point. Thank you for your understanding. The Héros Deco team
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Jean Michel C.
Rating: 5 out of 5
following a purchase from 08/12/2023
Simple purchase, good product, and good price, shipped on the day of the order and fast delivery. This was my first purchase on Héros Deco, it won't be the last!
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Veronique V.
Rating: 5 out of 5
following a purchase from 08/12/2023
Great
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Sandy D.
Rating: 5 out of 5
following a purchase from 05/12/2023
Item for a Christmas gift. It looks great. I will order another one but for my son because when I wrapped it, he loved it and wants the same as his father. Careful and fast shipping.
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Caroline B.
Rating: 5 out of 5
following a purchase from 08/12/2023
Perfect transaction. Perfect quality/price ratio. Fast shipping
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Jean Claude H.
Rating: 5 out of 5
following a purchase from 06/12/2023
Fast shipping, compliant product. Perfect
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Isabelle F.
Rating: 5 out of 5
following a purchase from 06/12/2023
Perfect and compliant order
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Fatima Z.
Rating: 5 out of 5
following a purchase from 02/12/2023
Good and efficient delivery
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Mireille M.
Rating: 5 out of 5
following a purchase from 03/12/2023
Perfect except for the Chronopost delivery, but that's not your fault
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Celine N.
Rating: 5 out of 5
following a purchase from 03/12/2023
Perfect communication
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Caranese C.
Rating: 5 out of 5
following a purchase from 02/12/2023
Perfect
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Marie Reine D.
Rating: 5 out of 5
following a purchase from 02/12/2023
Delivery was compliant and very fast. I recommend the site
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Virginie F.
Rating: 5 out of 5
following a purchase from 01/12/2023
Perfect
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Annie S.
Rating: 1 out of 5
following a purchase from 30/11/2023
Nothing to say, it's impeccable
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Response from BBG DECO DE HEROS
Hello Annie, Thank you for your feedback. We are delighted that you are happy, but you should have rated 5 instead of 1 ;+) Looking forward to seeing you again with us. The Héros Deco team
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Séverine D.
Rating: 5 out of 5
following a purchase from 29/11/2023
Perfect, fast delivery, very nice item
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Marie G.
Rating: 5 out of 5
following a purchase from 28/11/2023
We love the result!
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Oceane E.
Rating: 5 out of 5
following a purchase from 30/11/2023
Fast and careful shipping. I am very satisfied with my purchase. Very nice wallpaper, thick and easy to put up. I ordered twice and was never disappointed. I recommend.
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