Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 1 and 5 stars

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Isabelle P.

Published on 03/01/2022 à 16h51 following a purchase from 10/12/2021

A bit long delay but product meets my expectations

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Emmanuelle L.

Published on 01/01/2022 à 18h02 following a purchase from 22/12/2021

I did not receive my entire order, is this normal?

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Chrystelle G.

Published on 01/01/2022 à 11h37 following a purchase from 22/12/2021

Ultra fast delivery!!

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Graziella F.

Published on 31/12/2021 à 06h45 following a purchase from 08/12/2021

Very fast shipping and very good purchase

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Guida N.

Published on 30/12/2021 à 21h34 following a purchase from 19/12/2021

Perfect

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Céline D.

Published on 30/12/2021 à 20h52 following a purchase from 20/12/2021

Super fast delivery, nice product and compliant... delighted with my purchase which made my son very happy. Also very responsive when I requested information. Thank you to the whole team

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Karine R.

Published on 30/12/2021 à 11h21 following a purchase from 17/12/2021

Package received quickly and well packaged. All good, thank you

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Etienne M.

Published on 30/12/2021 à 09h40 following a purchase from 18/12/2021

Hello, I ordered a Winnie the Pooh wallpaper. I took the one at 97€ following exchanges with Baby Gavroche. The person indicated to me that the quality is better and that the installation would be simplified. I installed it yesterday... a disaster for the installation... moreover there are a few small holes (which I only noticed once I applied the glue) so impossible to return it. The exchanges with the person went well. The quality is not there. I leave you to reconnect me if you wish

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Nathalie F.

Published on 30/12/2021 à 09h08 following a purchase from 19/12/2021

Perfect, the contents of the package were as ordered and received on the expected date.

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Nelly G.

Published on 27/12/2021 à 19h56 following a purchase from 16/12/2021

I recommend. Totally what I expected

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Laurent G.

Published on 27/12/2021 à 14h04 following a purchase from 17/12/2021

The delivery was perfect just before Christmas 🎄 unfortunately the night light does not work. I wrote to the site and am waiting for news.

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Lamia F.

Published on 27/12/2021 à 13h46 following a purchase from 16/12/2021

very fast shipping

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Emmanuelle L.

Published on 27/12/2021 à 11h59 following a purchase from 16/12/2021

Superb item found nowhere else and fast delivery!

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Zina G.

Published on 27/12/2021 à 10h09 following a purchase from 14/12/2021

Except for the fact that my name is Jean Philippe Joly and not just Jean Philippe, everything went well! They didn't want to give me my package!

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Raymond B.

Published on 26/12/2021 à 13h27 following a purchase from 15/12/2021

Never disappointed

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Sandrine Z.

Published on 26/12/2021 à 12h00 following a purchase from 12/12/2021

The recipient was delighted with her gift. Thank you

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Rachel D.

Published on 26/12/2021 à 00h29 following a purchase from 06/12/2021

Everything is perfect 🤗 The gift was greatly appreciated and the manager is adorable, he solved my problem with great kindness, which is very reassuring

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Fanny R.

Published on 25/12/2021 à 16h09 following a purchase from 14/12/2021

Product received as described and pretty

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Rebecca C.

Published on 24/12/2021 à 16h10 following a purchase from 29/11/2021

Very nice site, not disappointed with my order

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Dalila G.

Published on 24/12/2021 à 10h25 following a purchase from 14/12/2021

Super service. They went above and beyond despite the COVID delays. Successful delivery before Christmas and great customer contact.

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Sabrina M.

Published on 23/12/2021 à 13h05 following a purchase from 11/12/2021

The products sent seem to be compliant. However, the delivery was made in two shipments due to a registration error and the recipient's label was incorrect on the delivery note... too bad!

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Frederic C.

Published on 23/12/2021 à 12h21 following a purchase from 10/12/2021

Package delivered on time and received in good condition, perfect!

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Patrick T.

Published on 23/12/2021 à 12h12 following a purchase from 11/12/2021

as ordered

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Bruno B.

Published on 22/12/2021 à 16h57 following a purchase from 29/11/2021

Simple and quick 👌🥰 Thank you to the team and happy holidays 🎉 🥳 at the end of the year ✨

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Mélina J.

Published on 22/12/2021 à 15h30 following a purchase from 29/11/2021

Product as described Thank you

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Luce P.

Published on 21/12/2021 à 08h01 following a purchase from 07/12/2021

I will put up the poster after Christmas, perfect packaging, I can't wait to see it up

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Nadine M.

Published on 19/12/2021 à 22h09 following a purchase from 09/12/2021

Hello Nadine, And thank you for your stars. We will contact you regarding the delivery to understand what happened. Thank you and see you soon. The BBG team

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Response from BBG DECO DE HEROS Published on 19/12/2021

Delivery on time, products as described

Saïda C.

Published on 19/12/2021 à 17h09 following a purchase from 09/12/2021

Nothing to say about the items you sell. However, the delivery person was not great. Too bad

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Caroline S.

Published on 19/12/2021 à 11h11 following a purchase from 08/12/2021

Very nice life-size representation of Bambi. It made an impression. Thank you

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Ludivine A.

Published on 19/12/2021 à 03h01 following a purchase from 02/12/2021

Hello, We are sorry for this experience. It happens that packages suffer during transport. But we want to remind you that the customer must refuse the package if it is completely open, even if some delivery people are in a hurry to leave. We have made a complaint to the carrier. We informed you that given the Christmas period, the delays were longer because the traffic is very high. You called us back on Friday the 17th. We are Sunday, December 19. We are doing our best to meet requests. Thank you for your understanding. The BBG team

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Response from BBG DECO DE HEROS Published on 21/12/2021

Perfect

Brahaj J.

Published on 18/12/2021 à 21h13 following a purchase from 07/12/2021

Very good

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Yasmina B.

Published on 18/12/2021 à 20h48 following a purchase from 08/12/2021

No, product delivered very quickly, thank you.

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Catherine M.

Published on 18/12/2021 à 19h00 following a purchase from 01/12/2021

Perfect. Well-packaged parcel.

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Fabien M.

Published on 18/12/2021 à 15h18 following a purchase from 30/11/2021

Deplorable experience, I wanted to please my boy for the holidays, I received a trampled sticker and my return request which dates back a few weeks remains in vain, worse the customer service doesn't even bother to respond. Avoid this site.

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Response from BBG DECO DE HEROS Published on 18/12/2021

Hello Fabien, We are sorry for this experience. We asked you for photos to understand what happened during delivery. To date, we have not received anything. Our policy is to replace or refund an item if it turns out that we are responsible. Thank you for your understanding. The BBG team.

Anne D.

Published on 18/12/2021 à 14h12 following a purchase from 06/12/2021

I can only recommend this site. The order tracking service is excellent.

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Nadette G.

Published on 17/12/2021 à 11h06 following a purchase from 06/12/2021

Fast shipping. Quality product.

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Émilie C.

Published on 16/12/2021 à 15h17 following a purchase from 04/12/2021

Very nice

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Marieme D.

Published on 16/12/2021 à 13h37 following a purchase from 04/12/2021

Very satisfied

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Virginie V.

Published on 13/12/2021 à 14h22 following a purchase from 30/11/2021

Very fast and careful shipping, nothing to complain about.

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Cathy C.

Published on 13/12/2021 à 10h12 following a purchase from 02/12/2021

This is not the first time I order from BBG, I ordered 8 years ago and they were still just as good, fast and efficient, I recommend.

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