Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 2 and 5 stars

Reset filters

Laurent M.

Published on 18/11/2023 à 12h32 following a purchase from 07/11/2023

Hello. The image presents some colors. However, after unpacking it, it's only black and white

Translated reviews

Jean Marc D.

Published on 16/11/2023 à 16h20 following a purchase from 05/11/2023

Super fast and quality product

Translated reviews

Mathilde C.

Published on 16/11/2023 à 11h57 following a purchase from 03/11/2023

I recommend +++

Translated reviews

Vanessa P.

Published on 14/11/2023 à 20h40 following a purchase from 31/10/2023

Superb paper identical to the photo and easy to apply, my son loves it

Translated reviews

Nathalie S.

Published on 14/11/2023 à 17h32 following a purchase from 05/10/2023

The ordered poster arrived damaged, that can happen so we contact customer service... a real disaster we had to contact them 6 times before getting a status on our exchange request, a real obstacle course, 0 for customer follow-up. More than a month after our exchanges we finally received our poster properly packaged with a very good final rendering.

Translated reviews

Response from BBG DECO DE HEROS Published on 20/11/2023

Hello Nathalie, We are delighted that the poster has a rendering that suits you. As discussed together on the phone, we only received one voicemail on our answering machine. We called you shortly after. We have no record of your other messages. We are used to responding to all messages quickly. Have a good day. The Deco team of Heroes

Séverine D.

Published on 13/11/2023 à 09h39 following a purchase from 02/11/2023

Very good tracking of my order, fast shipping and package in accordance with my order. Perfect!

Translated reviews

Evelyne M.

Published on 10/11/2023 à 15h17 following a purchase from 31/10/2023

very good

Translated reviews

Kheira B.

Published on 10/11/2023 à 12h01 following a purchase from 31/10/2023

The package was sent in a folded cardboard box and not in a specific box. I am disappointed because they order products from another company and resell them much more expensive. They do not take the trouble to send it in an adapted box. I am very surprised.

Translated reviews

Response from BBG DECO DE HEROS Published on 20/11/2023

Hello Kheira, The cardboard figures are very beautiful, but they are fragile for transport. We use several types of packaging, and very often we recycle thicker boxes. It is both good for the planet and a guarantee that your Simba cardboard figure will not be damaged during transport. Thank you and see you soon. The Deco team of Heroes

Blin B.

Published on 10/11/2023 à 10h59 following a purchase from 30/10/2023

Nothing to complain about.

Translated reviews

Marie-Noëlle P.

Published on 06/11/2023 à 22h51 following a purchase from 12/10/2023

Very good purchasing service, delivery ok. The product meets expectations well

Translated reviews

Fanny B.

Published on 06/11/2023 à 08h55 following a purchase from 26/10/2023

Perfect I recommend 100%. Fast shipping and very good quality

Translated reviews

Guillaume P.

Published on 04/11/2023 à 11h42 following a purchase from 24/10/2023

Order received quickly, the children are happy with their gift

Translated reviews

Julie & Laëtitia L.

Published on 04/11/2023 à 07h39 following a purchase from 17/10/2023

We are very satisfied with the "Harley Quinn" XXL order. It meets our expectations.

Translated reviews

Sylvie D.

Published on 02/11/2023 à 11h45 following a purchase from 16/10/2023

Top

Translated reviews

Alexandra R.

Published on 02/11/2023 à 09h26 following a purchase from 21/10/2023

No issues with the site or the products purchased but with the delivery as the package was dropped off at a relay point but not at all the one I had selected and not at all in the same place on the other side of the city, the merchant couldn't find it in his stock etc

Translated reviews

Elodie H.

Published on 29/10/2023 à 07h59 following a purchase from 18/10/2023

Top

Translated reviews

Sandrine N.

Published on 28/10/2023 à 16h55 following a purchase from 18/10/2023

perfect fast delivery

Translated reviews

Diana E.

Published on 28/10/2023 à 15h05 following a purchase from 17/10/2023

Good product

Translated reviews

Lucie C.

Published on 28/10/2023 à 14h31 following a purchase from 16/10/2023

Great quality-price ratio, very fast shipping and top quality images. I recommend

Translated reviews

Alexandra G.

Published on 28/10/2023 à 11h23 following a purchase from 17/10/2023

Order arrived quickly and very good product 👍

Translated reviews

Mélanie D.

Published on 27/10/2023 à 13h33 following a purchase from 28/09/2023

Good quality sticker, very pretty, mistake on the order but very responsive manager, nothing to report!

Translated reviews

Jean Louis C.

Published on 26/10/2023 à 12h32 following a purchase from 14/10/2023

very satisfied with the product that suits my grandson.

Translated reviews

Issal M.

Published on 26/10/2023 à 12h32 following a purchase from 15/10/2023

Too bad it stayed outside all night

Translated reviews

Mariejo C.

Published on 26/10/2023 à 12h30 following a purchase from 14/10/2023

super thanks

Translated reviews

Coralie G.

Published on 26/10/2023 à 11h08 following a purchase from 13/10/2023

The color does not match the photos on the site. My daughter is still happy because it's unicorns, so we kept the boxes. But personally, I'm a bit disappointed.

Translated reviews

Christian W.

Published on 26/10/2023 à 10h50 following a purchase from 15/10/2023

Impeccable

Translated reviews

Patricia B.

Published on 24/10/2023 à 14h55 following a purchase from 07/09/2023

very happy with the quality of the products received in line with the theme chosen this year - the grandson was delighted on his birthday

Translated reviews

Salsabila M.

Published on 23/10/2023 à 12h56 following a purchase from 03/10/2023

My son was super happy with his library and toy furniture

Translated reviews

Danielle M.

Published on 22/10/2023 à 07h56 following a purchase from 11/10/2023

perfect delivery more than fast I recommend

Translated reviews

Alejandro R.

Published on 21/10/2023 à 12h36 following a purchase from 10/10/2023

Really great! Thank you :-)

Translated reviews

Léa R.

Published on 20/10/2023 à 11h03 following a purchase from 10/10/2023

Perfect

Translated reviews

Frédérique B.

Published on 19/10/2023 à 14h41 following a purchase from 07/10/2023

Order conforms, of good quality. I recommend

Translated reviews

Monique D.

Published on 14/10/2023 à 11h11 following a purchase from 04/10/2023

Conforms and well received

Translated reviews

Gloria L.

Published on 14/10/2023 à 10h56 following a purchase from 03/10/2023

Product conforms to the description

Translated reviews

Jeremy R.

Published on 13/10/2023 à 16h32 following a purchase from 03/10/2023

A bit expensive for cardboard but the only ones offering it

Translated reviews

Response from BBG DECO DE HEROS Published on 16/10/2023

Thank you for your feedback, Jeremy. We are aware that the price of our cardboard products can be high, but we strive to provide you with the best quality for your satisfaction.
These items come from England. As you know since Brexit, the flow and prices are different (customs, etc.).
See you soon.
The Deco de Héros team

Virginie L.

Published on 13/10/2023 à 10h58 following a purchase from 03/10/2023

Very beautiful as always

Translated reviews

Alexandra T.

Published on 12/10/2023 à 11h08 following a purchase from 01/10/2023

Everything is perfect!

Translated reviews

Virginie S.

Published on 08/10/2023 à 14h00 following a purchase from 25/09/2023

Excellent

Translated reviews

Mireille C.

Published on 07/10/2023 à 11h07 following a purchase from 22/09/2023

Perfect! I have my life-size idol at home!

Translated reviews

Response from BBG DECO DE HEROS Published on 07/10/2023

Hello Mireille
Thank you for your kind words.
We are delighted that your hero, Elton John, is enjoying himself in Corsica (https://deco-de-heros.com/21839-figurine-en-carton-taille-reelle-elton-john-173cm.html)

Feel free to send us photos.
See you soon.
The Deco de Héros team

Harold P.

Published on 06/10/2023 à 11h19 following a purchase from 20/09/2023

Good communication and order tracking, thank you

Translated reviews