Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 2 and 5 stars

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Sophie R.

Published on 25/04/2022 à 19h35 following a purchase from 04/04/2022

Fast delivery, product in accordance with my order. The poster is beautiful. Easy to apply, very good result.

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Cisse T.

Published on 25/04/2022 à 11h07 following a purchase from 14/04/2022

I have been ordering from you for a few years and I have always been satisfied

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Isabelle P.

Published on 24/04/2022 à 19h36 following a purchase from 14/04/2022

Received on time and satisfied with the product: Avengers fabric boxes

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Céline C.

Published on 24/04/2022 à 08h53 following a purchase from 06/04/2022

Package received at the requested pickup point

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Marie Christine C.

Published on 22/04/2022 à 09h15 following a purchase from 12/04/2022

Very satisfied

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Didier B.

Published on 21/04/2022 à 08h05 following a purchase from 11/04/2022

Hello, Clear and very easy to use site. Order shipped and delivered in 2 days. Perfectly packaged and protected. Everything is perfect. I highly recommend.

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Tiaré H.

Published on 21/04/2022 à 07h49 following a purchase from 11/04/2022

Perfect!

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Nicole M.

Published on 21/04/2022 à 07h03 following a purchase from 11/04/2022

Great product, fast delivery

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Caroline T.

Published on 18/04/2022 à 13h26 following a purchase from 07/04/2022

In line with what I expected.

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Maud B.

Published on 18/04/2022 à 06h39 following a purchase from 07/04/2022

The customer service is perfect, I made a mistake in my order and the correction was made very quickly. The delivery was fast, impeccable!

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Yasmina S.

Published on 17/04/2022 à 11h18 following a purchase from 07/04/2022

Disappointed by the material of the dinosaur duvet which, despite washes, is not soft especially for a child..

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Response from BBG DECO DE HEROS Published on 19/04/2022

Hello Yasmina,
Thank you for your message.
The set you ordered is composed of 52% Polyester and 48% cotton.
That is why it has not "softened" like a 100% cotton set.
Best regards.
The BBG team

Tiphaine L.

Published on 17/04/2022 à 09h05 following a purchase from 31/03/2022

Giant original poster of very good quality!! Perfect for the baby's room!! I recommend

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Marie D.

Published on 17/04/2022 à 07h45 following a purchase from 06/04/2022

Very satisfied with my purchase. Very responsive company. Several exchanges by phone in response to my messages met my expectations. Perfect, I recommend this company.

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Sarah G.

Published on 16/04/2022 à 17h40 following a purchase from 05/04/2022

Problem at the reception of the package. I was at home and no one rang the intercom and I was not called.

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Response from BBG DECO DE HEROS Published on 19/04/2022

Hello Sarah,
Thank you for your message. You ordered on April 5 at 10 PM.
Your order was shipped the next day. It was delivered to you the following day, on the 7th.
Best regards.
The BBG team

Marion A.

Published on 14/04/2022 à 18h13 following a purchase from 02/04/2022

Very good! One small point for improvement, please notify if you need a little more time on one of the items (in printing). The items are perfect, thank you!

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Manuella G.

Published on 14/04/2022 à 16h21 following a purchase from 03/04/2022

Very fast delivery (2 days after my order placed on a Sunday), products conform to the description.

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José G.

Published on 14/04/2022 à 10h10 following a purchase from 02/04/2022

2nd order and still top-notch, nothing to say.

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Claudette D.

Published on 14/04/2022 à 09h23 following a purchase from 30/03/2022

Very good

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Sandie B.

Published on 13/04/2022 à 12h30 following a purchase from 24/03/2022

Very responsive shop manager! Attentive to her customer. Bravo!

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Marie Christine L.

Published on 10/04/2022 à 15h43 following a purchase from 30/03/2022

Very good quality products at a fair price

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Sabrina K.

Published on 10/04/2022 à 10h03 following a purchase from 31/03/2022

Super beautiful, very good purchase, recommend

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Mercedes F.

Published on 09/04/2022 à 20h03 following a purchase from 20/03/2022

Fast delivery, item conforms to what I expected.

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Fabienne P.

Published on 09/04/2022 à 07h38 following a purchase from 28/03/2022

Perfect decorative item received the day after the order was placed, even though it was made on a Sunday. Completely satisfied.

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Sylvie R.

Published on 07/04/2022 à 08h53 following a purchase from 25/03/2022

Hello, I am satisfied with my order. I just wish it would arrive directly to me in Guadeloupe next time.

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Daniel G.

Published on 06/04/2022 à 22h00 following a purchase from 22/03/2022

Very good products.

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Jacqueline J.

Published on 03/04/2022 à 13h07 following a purchase from 23/03/2022

No problem with the order. As for the package, it's a gift that will be unwrapped in 15 days.

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Deido M.

Published on 28/03/2022 à 10h19 following a purchase from 17/03/2022

Very good quality and fast delivery.

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Clothilde B.

Published on 28/03/2022 à 06h43 following a purchase from 17/03/2022

Good and efficient!

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Francine G.

Published on 27/03/2022 à 14h28 following a purchase from 10/03/2022

The desired product was not available for 1 month and a half and the person did what was necessary to find another option. The package was delivered within the specified time. Additionally, as a thank you, I was able to benefit from a monetary advantage on my order. I recommend Bébé Gavroche.

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Evelyne R.

Published on 26/03/2022 à 08h55 following a purchase from 15/03/2022

not happy still haven't received

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Response from BBG DECO DE HEROS Published on 04/04/2022

Hello Evelyne,
We have noted your comment.
You ordered an item whose displayed delivery times were 10 working days. There was a 2-day delay on your delivery because our supplier had a bit of a delay.
We apologize for this additional delay.

Our team is at your disposal by phone, email, and via Messenger. We usually respond very quickly.
See you soon.
The BBG team

Jocelyne F.

Published on 26/03/2022 à 08h07 following a purchase from 15/03/2022

Easy order, very fast shipping, beautiful poster and storage

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Isabelle G.

Published on 21/03/2022 à 14h22 following a purchase from 10/03/2022

Very satisfied

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Cecilia R.

Published on 17/03/2022 à 19h45 following a purchase from 05/03/2022

Package well received. Matches the photos. I haven't glued it to the wall yet but it seems to be of very good quality.

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Maggy R.

Published on 17/03/2022 à 17h21 following a purchase from 04/03/2022

Very fast delivery, good products

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Julie D.

Published on 17/03/2022 à 12h58 following a purchase from 02/02/2022

Fast, inexpensive

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Manon B.

Published on 14/03/2022 à 14h07 following a purchase from 04/03/2022

Perfect! Top-notch upholstery

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Jasmine F.

Published on 14/03/2022 à 07h42 following a purchase from 02/03/2022

Perfect order and fast delivery

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Response from BBG DECO DE HEROS Published on 14/03/2022

Hello and thank you for your review.
See you soon.
The BBG team

Roland M.

Published on 13/03/2022 à 10h12 following a purchase from 02/03/2022

Purchase went normally.

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Christian G.

Published on 11/03/2022 à 05h42 following a purchase from 26/02/2022

Perfect in every way.

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Sylvana F.

Published on 10/03/2022 à 12h07 following a purchase from 26/02/2022

Good quality products, and speed in deliveries.

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