Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 3 and 5 stars

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Laetitia D.

Published on 19/11/2023 à 13h02 following a purchase from 23/10/2023

Perfect

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Jean Marc D.

Published on 16/11/2023 à 16h20 following a purchase from 05/11/2023

Super fast and quality product

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Mathilde C.

Published on 16/11/2023 à 11h57 following a purchase from 03/11/2023

I recommend +++

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Vanessa P.

Published on 14/11/2023 à 20h40 following a purchase from 31/10/2023

Superb paper identical to the photo and easy to apply, my son loves it

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Séverine D.

Published on 13/11/2023 à 09h39 following a purchase from 02/11/2023

Very good tracking of my order, fast shipping and package in accordance with my order. Perfect!

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Evelyne M.

Published on 10/11/2023 à 15h17 following a purchase from 31/10/2023

very good

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Blin B.

Published on 10/11/2023 à 10h59 following a purchase from 30/10/2023

Nothing to complain about.

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Marc V.

Published on 10/11/2023 à 09h37 following a purchase from 30/10/2023

Review left online: great responsiveness and beautiful product.. However, it was advertised as 4 strips of 90*254, I received 4 strips of 180*127..; To apply alone, I wanted to die more than once and I cursed you... 6 hours to get it done, really not practical when you are alone... Print of the 4th panel imperfect compared to the others... In short, it was worth it but it was a real hassle...

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Guillaume E.

Published on 09/11/2023 à 12h25 following a purchase from 29/10/2023

Long delivery and basic product! 10€ in total for a cardboard mask, that's expensive

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Response from BBG DECO DE HEROS Published on 20/11/2023

Hello Guillaume, We have noted your message. You purchased a cardboard party mask that costs 5€ and the shipping costs 4.9€. To offset the shipping costs, our customers make a larger basket. See you soon. The Deco team of Heroes

Marie-Noëlle P.

Published on 06/11/2023 à 22h51 following a purchase from 12/10/2023

Very good purchasing service, delivery ok. The product meets expectations well

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Fanny B.

Published on 06/11/2023 à 08h55 following a purchase from 26/10/2023

Perfect I recommend 100%. Fast shipping and very good quality

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Lea P.

Published on 06/11/2023 à 08h43 following a purchase from 27/10/2023

Pretty wallpaper but has defects when applied. We cannot align it well everywhere and the cut is not necessarily very straight everywhere. Of course, we notice it when we put it up because before that, it's not possible. Nevertheless, it remains correct and pretty if we are not looking for perfection in the children's room.

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Guillaume P.

Published on 04/11/2023 à 11h42 following a purchase from 24/10/2023

Order received quickly, the children are happy with their gift

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Julie & Laëtitia L.

Published on 04/11/2023 à 07h39 following a purchase from 17/10/2023

We are very satisfied with the "Harley Quinn" XXL order. It meets our expectations.

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Sylvie D.

Published on 02/11/2023 à 11h45 following a purchase from 16/10/2023

Top

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Célia G.

Published on 29/10/2023 à 11h45 following a purchase from 18/10/2023

The bedding set matches the photo and the shipping was fast. However, the packaging of the cover was very dusty and yellowed, knowing that it was for a gift, I had to wipe it with a damp cloth to clean it. Not normal for new

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Elodie H.

Published on 29/10/2023 à 07h59 following a purchase from 18/10/2023

Top

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Sandrine N.

Published on 28/10/2023 à 16h55 following a purchase from 18/10/2023

perfect fast delivery

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Diana E.

Published on 28/10/2023 à 15h05 following a purchase from 17/10/2023

Good product

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Lucie C.

Published on 28/10/2023 à 14h31 following a purchase from 16/10/2023

Great quality-price ratio, very fast shipping and top quality images. I recommend

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Alexandra G.

Published on 28/10/2023 à 11h23 following a purchase from 17/10/2023

Order arrived quickly and very good product 👍

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Mélanie D.

Published on 27/10/2023 à 13h33 following a purchase from 28/09/2023

Good quality sticker, very pretty, mistake on the order but very responsive manager, nothing to report!

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Jean Louis C.

Published on 26/10/2023 à 12h32 following a purchase from 14/10/2023

very satisfied with the product that suits my grandson.

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Issal M.

Published on 26/10/2023 à 12h32 following a purchase from 15/10/2023

Too bad it stayed outside all night

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Mariejo C.

Published on 26/10/2023 à 12h30 following a purchase from 14/10/2023

super thanks

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Christian W.

Published on 26/10/2023 à 10h50 following a purchase from 15/10/2023

Impeccable

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Patricia B.

Published on 24/10/2023 à 14h55 following a purchase from 07/09/2023

very happy with the quality of the products received in line with the theme chosen this year - the grandson was delighted on his birthday

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Salsabila M.

Published on 23/10/2023 à 12h56 following a purchase from 03/10/2023

My son was super happy with his library and toy furniture

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Danielle M.

Published on 22/10/2023 à 07h56 following a purchase from 11/10/2023

perfect delivery more than fast I recommend

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Nadine M.

Published on 21/10/2023 à 16h11 following a purchase from 11/10/2023

Very nice items but very unpleasant delivery person

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Response from BBG DECO DE HEROS Published on 25/10/2023

Hello Nadine

Thank you for your feedback on our Spiderman and Avengers birthday items.
However, we are sorry that the delivery person did not meet expectations.
Fortunately, in the majority of cases, delivery is done under good conditions.
See you soon.
The Deco de Héros team

Alejandro R.

Published on 21/10/2023 à 12h36 following a purchase from 10/10/2023

Really great! Thank you :-)

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Léa R.

Published on 20/10/2023 à 11h03 following a purchase from 10/10/2023

Perfect

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Frédérique B.

Published on 19/10/2023 à 14h41 following a purchase from 07/10/2023

Order conforms, of good quality. I recommend

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Salima R.

Published on 14/10/2023 à 18h35 following a purchase from 27/09/2023

Everything I ordered for my son is really super pretty. The little downside is that the curtains are indicated as blackout but they are not at all, you can see through them

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Response from BBG DECO DE HEROS Published on 20/10/2023

Hello Salima
Thank you for your message. You are right, there was an error in the product sheet settings.
It is corrected.
See you soon
The Deco de Héros team

Monique D.

Published on 14/10/2023 à 11h11 following a purchase from 04/10/2023

Conforms and well received

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Gloria L.

Published on 14/10/2023 à 10h56 following a purchase from 03/10/2023

Product conforms to the description

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Jeremy R.

Published on 13/10/2023 à 16h32 following a purchase from 03/10/2023

A bit expensive for cardboard but the only ones offering it

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Response from BBG DECO DE HEROS Published on 16/10/2023

Thank you for your feedback, Jeremy. We are aware that the price of our cardboard products can be high, but we strive to provide you with the best quality for your satisfaction.
These items come from England. As you know since Brexit, the flow and prices are different (customs, etc.).
See you soon.
The Deco de Héros team

Virginie L.

Published on 13/10/2023 à 10h58 following a purchase from 03/10/2023

Very beautiful as always

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Alexandra T.

Published on 12/10/2023 à 11h08 following a purchase from 01/10/2023

Everything is perfect!

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Sammy N.

Published on 12/10/2023 à 11h01 following a purchase from 30/09/2023

Overall it's fine, but prices are a bit high on some products and especially the shipping costs are charged even with +100€ of purchase! This is really what hinders making another purchase on your site as a result.

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Response from BBG DECO DE HEROS Published on 16/10/2023

Hello Sammy
Thank you for your message. We appreciate your honesty ;+)
Why these prices, why the shipping costs?

1) We are a small business
2) We are based in France (and pay our taxes in France)
3) We manage all steps: storage, shipping, customer service (we call our customers when there is a problem) etc.

Our prices are as fair as possible.
We do not seek (nor can) to compete with platforms.

Hoping to see you again with us. Christmas is coming soon.
See you soon.
The Deco de Héros team