Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 3 and 5 stars

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Virginie S.

Published on 08/10/2023 à 14h00 following a purchase from 25/09/2023

Excellent

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Mireille C.

Published on 07/10/2023 à 11h07 following a purchase from 22/09/2023

Perfect! I have my life-size idol at home!

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Response from BBG DECO DE HEROS Published on 07/10/2023

Hello Mireille
Thank you for your kind words.
We are delighted that your hero, Elton John, is enjoying himself in Corsica (https://deco-de-heros.com/21839-figurine-en-carton-taille-reelle-elton-john-173cm.html)

Feel free to send us photos.
See you soon.
The Deco de Héros team

Harold P.

Published on 06/10/2023 à 11h19 following a purchase from 20/09/2023

Good communication and order tracking, thank you

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Christelle M.

Published on 02/10/2023 à 11h33 following a purchase from 21/09/2023

I am very satisfied with my order. The items are in accordance with their description and perfectly meet my expectations.

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Sylvie M.

Published on 01/10/2023 à 18h09 following a purchase from 05/09/2023

Very long delivery times even though the ordered products were in stock ordered on September 5 received at the end of September

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Response from BBG DECO DE HEROS Published on 03/10/2023

Hello Sylvie
We have noted your message.
You ordered Paw Patrol items which were indicated to take 10 working days as they were being restocked.
Our Spanish supplier was a bit delayed.
Our team is at your disposal for any questions.
Best regards.
The Deco de Héros team

Bruno L.

Published on 01/10/2023 à 11h59 following a purchase from 20/09/2023

TipTop

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Dima D.

Published on 28/09/2023 à 13h25 following a purchase from 14/09/2023

Excellent site! The customer service is top-notch and it's a great discovery of the site! I highly recommend!

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Severine F.

Published on 28/09/2023 à 10h59 following a purchase from 14/09/2023

Good

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Maguie L.

Published on 24/09/2023 à 14h51 following a purchase from 02/09/2023

I am very happy with the product itself, but there was no effort to protect it for delivery. The base of my POS was slightly bent during delivery due to lack of protection.

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Response from BBG DECO DE HEROS Published on 03/10/2023

Hello Maguie
Our cardboard figures are packaged in a rigid envelope to ensure the best protection. But sometimes the package can be mishandled during transport.
We can refund or exchange the item upon customer request.
Our team is at your disposal for any questions.
The Deco de Héros team

Mario G.

Published on 24/09/2023 à 10h45 following a purchase from 13/09/2023

Very nice border, great quality, and repositionable, with beautiful colors. I recommend this site.

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Héloïse D.

Published on 22/09/2023 à 14h12 following a purchase from 11/09/2023

Of very good quality! Very fast shipping!

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Lucie G.

Published on 21/09/2023 à 07h53 following a purchase from 09/09/2023

Fast shipping and products conform to the description

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Laurence R.

Published on 18/09/2023 à 16h49 following a purchase from 08/09/2023

Product conforms to quality and fast delivery

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Nicole B.

Published on 16/09/2023 à 12h50 following a purchase from 05/09/2023

Fast shipping, items correspond well to the description, sufficient packaging and REUSED... well done

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Hasan A.

Published on 14/09/2023 à 10h52 following a purchase from 02/09/2023

Well received thank you

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Benjamin M.

Published on 11/09/2023 à 12h23 following a purchase from 01/09/2023

Quality stickers

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Maelys B.

Published on 11/09/2023 à 10h55 following a purchase from 01/09/2023

👌

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Sophie D.

Published on 10/09/2023 à 12h54 following a purchase from 30/08/2023

Fast, efficient, thank you

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Response from BBG DECO DE HEROS Published on 10/09/2023

Thank you for your feedback and appreciation! We are happy to have provided you with a positive and fast experience.

Mathilde D.

Published on 10/09/2023 à 10h41 following a purchase from 30/08/2023

Fast delivery and in line with my expectations

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Response from BBG DECO DE HEROS Published on 10/09/2023

Thank you Mathilde for taking the time to give your feedback on our site! We are happy to see that you are satisfied with our fast delivery. We hope you will continue to trust us.

Flore P.

Published on 09/09/2023 à 11h43 following a purchase from 29/08/2023

Fast delivery and product conforms to the request.

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Response from BBG DECO DE HEROS Published on 10/09/2023

Thank you very much for your feedback, Flore! We are delighted that you received your order quickly and in optimal conditions! We are happy that our site BBG DECO DE HEROS satisfied you.

Falantin C.

Published on 07/09/2023 à 12h12 following a purchase from 25/08/2023

Very good products and fast shipping

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Response from BBG DECO DE HEROS Published on 10/09/2023

Thank you very much for your feedback and your rating, Carole. We are very happy that you were satisfied with your product and the service we provided. We appreciate your time and support.

Alexandra C.

Published on 07/09/2023 à 11h26 following a purchase from 26/08/2023

All my items are perfect and of good quality

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Sandra S.

Published on 07/09/2023 à 10h46 following a purchase from 26/08/2023

Magnificent poster. Very responsive staff.

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Eva K.

Published on 04/09/2023 à 16h40 following a purchase from 25/08/2023

Shipping and delivery of the package was more than fast. Very nice water bottle, I will definitely order again.

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Anabelle M.

Published on 03/09/2023 à 13h54 following a purchase from 22/08/2023

Very fast order. Item conforms. I am very satisfied

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Justine A.

Published on 02/09/2023 à 14h05 following a purchase from 23/08/2023

perfect and super fast shipping!

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Fabienne T.

Published on 31/08/2023 à 06h10 following a purchase from 18/08/2023

Fast shipping. Product meets expectations.

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Caroline R.

Published on 24/08/2023 à 12h00 following a purchase from 11/08/2023

Great item, conforms to the drawing

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Adrien L.

Published on 20/08/2023 à 18h36 following a purchase from 10/08/2023

top notch

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Briffaux M.

Published on 20/08/2023 à 13h34 following a purchase from 09/08/2023

Item conforms to the photos and description and in addition, fast delivery. The item was very well received by the person I gave it to, I recommend

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Ibrahim A.

Published on 20/08/2023 à 12h21 following a purchase from 08/08/2023

Everything is great and my son loves it.

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Gerard L.

Published on 20/08/2023 à 12h00 following a purchase from 10/08/2023

Very nice stuffed animals for pajama storage! Fast delivery and in line with my expectations! I recommend! No, I am not paid by Déco de Héros for this comment!...

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Elodie V.

Published on 18/08/2023 à 08h15 following a purchase from 08/08/2023

Great, my daughter was delighted. Conforms to my expectations. Fast shipping.

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Pauline M.

Published on 17/08/2023 à 20h32 following a purchase from 06/08/2023

Top! Very good quality

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Emmanuelle L.

Published on 17/08/2023 à 10h50 following a purchase from 07/08/2023

Good quality products, well packaged, easy to install, very nice result.

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Fanny N.

Published on 16/08/2023 à 08h21 following a purchase from 17/07/2023

very nice representation

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Aude L.

Published on 14/08/2023 à 18h54 following a purchase from 03/08/2023

Fast delivery and in accordance with the photos. Too bad there are always shipping costs...

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Julie C.

Published on 14/08/2023 à 15h23 following a purchase from 02/08/2023

Super happy with your products. However, much less so with Chronopost who didn't understand the delivery. It took me a day to find out where it had been dropped off

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Rudy E.

Published on 14/08/2023 à 11h28 following a purchase from 03/08/2023

Fast and efficient Decor that looks great just perfect

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François L.

Published on 14/08/2023 à 10h50 following a purchase from 04/08/2023

Fast shipping

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