Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 3 and 5 stars

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Patricia B.

Published on 03/11/2022 à 05h42 following a purchase from 20/10/2022

Very good

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Sandra A.

Published on 31/10/2022 à 17h09 following a purchase from 18/10/2022

Very good customer service, responsive. Fast product shipping

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Mélanie D.

Published on 31/10/2022 à 13h22 following a purchase from 14/10/2022

The products ordered are top-notch, really great, however, regarding the delivery, I am not satisfied at all my package was waiting in front of my door anyone could have stolen it while it was specified that if I was not present I would have a notice of passage to be delivered later the carrier does not do his job properly

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Response from BBG DECO DE HEROS Published on 02/11/2022

Hello Mélanie, Thank you very much for your very positive feedback on our products. Regarding the delivery, we are sorry for this experience. We have reported the information to the carrier so that this does not happen again. See you soon. The BBG team

Dominique L.

Published on 31/10/2022 à 08h52 following a purchase from 13/10/2022

Very beautiful bed and easy to assemble.

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Christian M.

Published on 28/10/2022 à 12h34 following a purchase from 07/10/2022

Very satisfied, careful shipping, easy and practical to assemble.

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Nadège P.

Published on 24/10/2022 à 09h56 following a purchase from 11/10/2022

Super professional, top customer service, I recommend ++++

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Response from BBG DECO DE HEROS Published on 24/10/2022

Hello Nadège, Thank you for your message. See you soon. The BBG team

Régine L.

Published on 23/10/2022 à 14h22 following a purchase from 18/09/2022

Quality product. Received quickly

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Jennifer K.

Published on 23/10/2022 à 14h09 following a purchase from 12/10/2022

Received very quickly, very well packaged. Nothing to complain about

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Yuna C.

Published on 19/10/2022 à 08h03 following a purchase from 29/09/2022

Easy purchase. Easy payment. Very fast delivery. So everything is OK. Thank you

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Odile M.

Published on 18/10/2022 à 12h17 following a purchase from 30/09/2022

Stickers received in very good quality

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Laetitia C.

Published on 17/10/2022 à 20h53 following a purchase from 03/10/2022

Nothing to report

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Emmanuelle C.

Published on 17/10/2022 à 11h01 following a purchase from 06/10/2022

Perfect!

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Jocelyne B.

Published on 15/10/2022 à 12h15 following a purchase from 29/09/2022

Meets my expectations, my grandson is delighted.

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Eléonore T.

Published on 15/10/2022 à 11h16 following a purchase from 02/10/2022

Perfect, nothing to say, package arrived very quickly well packaged

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Caroline D.

Published on 15/10/2022 à 08h49 following a purchase from 01/10/2022

I ordered a duvet cover. Not disappointed with the colors, however, the pillowcase was unstitched along the entire length.

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Response from BBG DECO DE HEROS Published on 02/11/2022

Hello Caroline, We have noted your feedback. We have no record from you regarding this issue (email, phone, chat). Please know that we can either exchange the item or proceed with a refund. Best regards, The BBG team

Lamya B.

Published on 10/10/2022 à 05h21 following a purchase from 25/09/2022

Great quality products, fast delivery, and very professional customer service!

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Eliane J.

Published on 10/10/2022 à 05h03 following a purchase from 24/09/2022

Quality products sent quickly. They meet my expectations.

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Johanna B.

Published on 09/10/2022 à 17h18 following a purchase from 28/09/2022

I was called to inform me that one of the items in my order would delay it and if I wanted another solution. My request was followed up and the delivery was express. Thank you, nothing to say

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Nadine M.

Published on 03/10/2022 à 15h01 following a purchase from 09/09/2022

Very nice item. My grandson loved it.

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Marjorie T.

Published on 03/10/2022 à 14h18 following a purchase from 17/09/2022

Very good

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Anne-Laure S.

Published on 03/10/2022 à 10h56 following a purchase from 19/09/2022

Quality products and very fast shipping! Thank you!

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Sandrine P.

Published on 01/10/2022 à 08h47 following a purchase from 18/09/2022

Good quality, and very fast delivery

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Catherine H.

Published on 29/09/2022 à 06h04 following a purchase from 14/09/2022

Very satisfied! The small white bed set decorated with butterflies, including the bed base, mattress, and duvet is very pretty! Quality is very good, easy to assemble, and delivery to the pickup point in 2 days. I recommend the site and will not hesitate to order again!

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Aurelie B.

Published on 27/09/2022 à 07h48 following a purchase from 15/09/2022

Great, I recommend

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Gary L.

Published on 26/09/2022 à 10h36 following a purchase from 03/09/2022

Satisfied with my purchase.

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Aurore D.

Published on 25/09/2022 à 09h38 following a purchase from 12/09/2022

Perfect! And also very good advice! I recommend.

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Amel P.

Published on 23/09/2022 à 14h23 following a purchase from 07/09/2022

Magnificent

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Araxi O.

Published on 23/09/2022 à 13h48 following a purchase from 08/09/2022

I am delighted with my purchase.

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Olga G.

Published on 22/09/2022 à 12h30 following a purchase from 08/09/2022

Hello, I am satisfied with the products I ordered and received at the relay point. Best regards.

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Sophie K.

Published on 21/09/2022 à 09h23 following a purchase from 02/09/2022

Perfect delivery. Deadline respected. Products correspond exactly to my expectations. Worried about the delivery, I was contacted by phone by one of the managers to reassure me about the deadline following a question on their site. Really, I recommend.

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Jordan M.

Published on 19/09/2022 à 05h34 following a purchase from 06/09/2022

Top top top

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Faysal A.

Published on 18/09/2022 à 18h06 following a purchase from 03/09/2022

Once again satisfied.

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Catherine M.

Published on 18/09/2022 à 12h01 following a purchase from 07/09/2022

Product as described, I recommend. The customer service is great, I had questions and they called me back. A very professional team.

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Laurence B.

Published on 16/09/2022 à 07h06 following a purchase from 31/08/2022

Items matching the images on the site, very good quality and fast delivery. I recommend.

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Christine R.

Published on 13/09/2022 à 06h54 following a purchase from 30/08/2022

Fast shipping and product quality.

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Xavier L.

Published on 11/09/2022 à 10h36 following a purchase from 11/08/2022

Order as expected. Quality products.

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Daniel K.

Published on 11/09/2022 à 06h56 following a purchase from 30/08/2022

fast

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Deborah C.

Published on 11/09/2022 à 05h59 following a purchase from 28/08/2022

Very good product, as shown in the photo, fast delivery.

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Véronique B.

Published on 09/09/2022 à 16h48 following a purchase from 25/08/2022

Package in poor condition, crushed box, fortunately it was a plush toy.

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Response from BBG DECO DE HEROS Published on 13/09/2022

Hello Véronique, Thank you for your message. We are sorry for this experience. It happens that packages are mishandled during transport, even though we take care to package them well. See you soon. The BBG team

Romain B.

Published on 09/09/2022 à 15h01 following a purchase from 24/08/2022

As described, simple and quick assembly.

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