Beauvillé Créateur is consistently praised for exceptional fabric quality and craftsmanship, with customers highlighting timeless collections, vibrant colors, and durable linens like tablecloths and napkins that maintain beauty after years of use. Delivery is repeatedly described as fast, efficient, and well-packaged, with reliable order fulfillment and attentive, supportive customer service. The brand’s Made in France origin and careful printing of patterns are noted as strong points, along with easy online ordering and a dependable shopping experience. Overall, customers express high satisfaction with product quality, reliability, and the professional service that accompanies each purchase.
LOYAL AND GOOD CUSTOMER FOR OVER 30 YEARS IN THE STORE IN RIBEAUVILLE AND OCCASIONALLY BY ONLINE PURCHASE, I AM VERY DISAPPOINTED WITH MY ORDER BECAUSE I HAD SPECIFIED A REQUEST FOR GIFT WRAPPING, BUT THE PACKAGE INFORMED ME, NO WRAPPING AND A LOT OF PLASTIC. IN SHORT, FAR FROM EXPECTATIONS FOR A LUXURY BRAND THAT HAS NOT APPARENTLY ANTICIPATED THE EXPECTATIONS OF CUSTOMERS WHO ARE NEVER TAKEN FOR GRANTED, BUT OBVIOUSLY THE BRAND DOES NOT REWARD LOYALTY WHILE CONTINUING TO CHARGE VERY HIGH PRICES.
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Philippe S.
Rating: 1 out of 5
following a purchase from 06/12/2025
I bought five dish towels and out of the five dish towels, the quality of the dish towels is not the same, it seems that there is one dish towel that comes from China !!!!
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Response from Beauvillé Créateur
Hello Mr. Siegel,
Thank you for your message and your feedback.
We want to reassure you: all of our dish towels are made and printed in our factory in Ribeauvillé. The textile supports come from the Vosges, which guarantees consistent quality as well as careful printing time.
The majority of our dish towels are printed on a support of 82% cotton / 18% linen. Only the Alsace Gourmande, Gourmandises, and Jeu de l'Oie collections are made on a 100% cotton support, which may explain a difference in touch or appearance.
Under no circumstances are our products made in China. We remain at your disposal if you wish to discuss this further.
Wishing you a wonderful end of year celebration.
Best regards,
The Beauvilliers team
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Elena K.
Rating: 1 out of 5
following a purchase from 28/07/2025
Quick, thank you for the great service. The shopping was perfect. Your Mrs. Kunzi
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Jose H.
Rating: 1 out of 5
following a purchase from 22/12/2024
too many days in transit and when I use the tracking number nothing happens IANZSLZCQ
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André M.
Rating: 1 out of 5
following a purchase from 20/07/2024
The tablecloth does not match the colonies on the internet. Can you refund me? Kind regards
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Response from Beauvillé Créateur
Hello, Mr Mertz,
Thank you for your message.
We have received your request concerning the tablecloth and we understand your concern. We have tried to contact you by email to clarify the situation and find an appropriate solution.
We are currently awaiting your response in order to process your refund request. We are committed to resolving this issue as quickly as possible.
Please do not hesitate to provide us with any additional information that may help us to process your request quickly.
Thank you for your understanding and patience.
Best regards,
The Beauvillé team
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Claire V.
Rating: 1 out of 5
following a purchase from 24/11/2023
Products poorly packaged, promised glass towel not supplied. The "Ponte Vecchio" table runner does not conform at all to the item displayed: "gilding intensified by a flamboyant red" and visible on the site as such becomes a dull garnet with a beige/sandy lap, absolutely neither gilded nor flamboyant as promised on the images and item description. Very disappointed.
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Fabienne M.
Rating: 1 out of 5
following a purchase from 24/11/2022
Company as we would like them all to be always like that! Smiling and efficient people on the phone, beautiful products, very fast delivery
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Christina G.
Rating: 1 out of 5
following a purchase from 25/06/2022
I have not yet received my coli and no information from dpd. This non-delivery is unsatisfactory. Please use another service in the future and not dpd to send products to Germany. C.G. Stuttgart 0 stars - but this is dpd's fault...!!!!
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Response from Beauvillé Créateur
Dear Mrs. Grassmann,
Dear Client,
First of all, we would like to thank you for your confidence in our products and for placing your BAMDDIURC order on our website.
Following your comment on our website, we would like to apologize for the longer than usual delivery time.
According to the online tracking of your order, your package is available in a relay point in Ludwigsburg. We invite you to check your mailbox to have access to all information.
Due to the delay in delivery, an incident report was immediately sent to DPD.
We are very sorry that this inconvenience, unfortunately beyond our control, affects your customer experience and hope that you will continue to trust us.
With our best regards,
The Beauvillé team
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Monique C.
Rating: 1 out of 5
following a purchase from 13/10/2021
excellent quality made to last
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Alain B.
Rating: 1 out of 5
following a purchase from 24/11/2020
I wrote twice, and got almost stupid replies. I call back, place my order 2 days before Black Friday, without asking for rush delivery. I receive my order at price 100, and the next day I receive an offer at a discounted price of 80!!! In normal commerce, we ask the customer if he wants to wait 48 hours to get a lower price... Not at Beauvillé. It's a shame! From now on, I will refrain from doing so, as the answer was so stupid and anti-commercial. Goodbye. AB. 06 83 81 07 83
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Kathleen M D.
Rating: 1 out of 5
following a purchase from 05/02/2021
In February, I received two tablecloths. Strawberry pattern. I was not expecting them to be "coated" I have not used them as they are really not appropriate for inside use. when the warmer weather comes, I will use them outdoors. I will let you know how I rate them then. Thank you KDoyle
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