Customer reviews of Beauvillé Créateur

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 192 published reviews

Summary of reviews

Beauvillé Créateur consistently impresses customers with its splendid tablecloths and exceptional quality, showcasing timeless collections and a variety of color choices that resonate well. The online ordering process is described as easy and efficient, with many praising the fast shipping and excellent packaging that ensures products arrive in pristine condition. Customers highlight the remarkable customer service, noting responsive communication and a willingness to accommodate special requests, which enhances their shopping experience.

Reviews 1, 2, 3 and 5 stars

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B
Buchheit Guy B.
Rating: 2 out of 5
following a purchase from 23/06/2022
I am disappointed by the colors from the photo on the computer I saw the tablecloth with a gray background taupe and not beige yellow but the design is nice but I think there is a serious problem with the color output.
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Response from Beauvillé Créateur
Dear Ms. Buchheit,
Dear Customer,

First of all, we would like to thank you for your FFLKEMTZA order placed on our eshop on June 26th.

Following your comment on our website, we are sorry to read that the colors of the products received do not quite match your expectations.
We are particularly attentive to the colors displayed on the photos of our website, which are professionally verified by our art studio.

Despite the care taken to the images so that our customers can see the details of our products accurately, it sometimes happens that the brightness and contrast settings of computer screens show brighter or lighter colors.

We thank you in advance for your understanding and hope that you will maintain your trust in us,

With our best regards,
The Beauvillé team
S
Sylvie H.
Rating: 3 out of 5
following a purchase from 24/06/2022
All pretexts are good for me to look for gift ideas. First Small downside, during the last order, it was that we received between 24 and 48 hours the purchases by passing in world relay, I received the parcel 6 days after and I could not make the gift because the latter arrived the day of my departure.
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Response from Beauvillé Créateur
Dear Mrs. Hennequin,
Dear Client,

First of all, we would like to thank you for your loyalty to our brand and for your order IUBXSVHKV placed on our website.

Following your comment on our website, we would like to apologize for the longer than usual delivery time.

Concerned about offering an irreproachable service, our teams systematically control all products shipped from our factories in Ribeauvillé to respect our quality standards.

Our workshops having spotted slight imperfections on the products of your order, we had to restart a new manufacture which somewhat delayed the preparation of your parcel.

We hope that you will understand and that you will continue to trust us,

With our best regards,
The Beauvillé team
C
Christina G.
Rating: 1 out of 5
following a purchase from 25/06/2022
I have not yet received my coli and no information from dpd. This non-delivery is unsatisfactory. Please use another service in the future and not dpd to send products to Germany. C.G. Stuttgart 0 stars - but this is dpd's fault...!!!!
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Response from Beauvillé Créateur
Dear Mrs. Grassmann,
Dear Client,

First of all, we would like to thank you for your confidence in our products and for placing your BAMDDIURC order on our website.

Following your comment on our website, we would like to apologize for the longer than usual delivery time.

According to the online tracking of your order, your package is available in a relay point in Ludwigsburg. We invite you to check your mailbox to have access to all information.

Due to the delay in delivery, an incident report was immediately sent to DPD.

We are very sorry that this inconvenience, unfortunately beyond our control, affects your customer experience and hope that you will continue to trust us.

With our best regards,
The Beauvillé team
A
Aleth S.
Rating: 5 out of 5
following a purchase from 24/06/2022
Perfect!
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Rita F.
Rating: 5 out of 5
following a purchase from 26/06/2022
Everything to the best of your liking, good quality
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Julie E.
Rating: 5 out of 5
following a purchase from 22/06/2022
Excellent quality beautiful colours and will order again.
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Catherine L.
Rating: 5 out of 5
following a purchase from 21/06/2022
Very satisfied with my purchase (Tahitian tea towels) which I use as a coffee table decoration
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Christiane S.
Rating: 5 out of 5
following a purchase from 22/06/2022
Efficiency, fast delivery, perfect product
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Arlette F.
Rating: 3 out of 5
following a purchase from 20/06/2022
It missed the tea towel in gift purchase of more than 309 bought out of sale deplorable in one year I bought 4000 € cordially
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Response from Beauvillé Créateur
Dear Mrs. Faraud,
Dear Client,

We are following up on our telephone conversation of today and would like to thank you once again for your kindness and your loyalty to our brand for all these years.

Regarding your message, we would like to apologize once again for the forgotten gift towel that was supposed to be added to your order.
Indeed, contrary to the information transmitted during your first call a few days ago, your order WSYCNIRWO has been placed outside the sales for an amount exceeding 300 € purchase.

Also, we are pleased to inform you that your gift will be sent today to your usual address via the Colissimo service of La Poste.

With our apologies, we wish you an excellent day and hope to have the pleasure of talking to you again very soon,

Best regards,

Sales Department
L
liliane C.
Rating: 5 out of 5
following a purchase from 21/05/2022
perfect : welcome, routing, product
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Michèle G.
Rating: 5 out of 5
following a purchase from 15/06/2022
Quality and aesthetics
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Marie-Hélène D.
Rating: 5 out of 5
following a purchase from 09/06/2022
Very nice product, well presented, fast arrival
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Margaret B.
Rating: 5 out of 5
following a purchase from 11/06/2022
Excellent!!!
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Odile G.
Rating: 5 out of 5
following a purchase from 11/06/2022
A traditional French house with magnificent products. What a delight.
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Paulette S.
Rating: 5 out of 5
following a purchase from 18/05/2022
Put a more resistant packaging because the package arrived torn fortunately the towels were in bubble wrap and did not fall out of the package.
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Marie-Rose O.
Rating: 5 out of 5
following a purchase from 06/06/2022
Perfect
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Christian D.
Rating: 5 out of 5
following a purchase from 03/06/2022
So far so good but the package will be opened in 10 days
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Jocelyne K.
Rating: 5 out of 5
following a purchase from 06/06/2022
Delighted with my purchases!
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Marc P.
Rating: 3 out of 5
following a purchase from 17/05/2022
I didn't receive the pink towels I asked for but blue ones.
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Roswitha F.
Rating: 5 out of 5
following a purchase from 29/05/2022
everything very well handled , fast delivery
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Solange L.
Rating: 5 out of 5
following a purchase from 26/05/2022
High quality, refined products, carefully packaged for shipping. Responsive customer service.
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Marine S.
Rating: 5 out of 5
following a purchase from 30/05/2022
Wonderful product but the colissimo service sucks
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Helena D.
Rating: 5 out of 5
following a purchase from 31/05/2022
Great thanks
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Brigitte D.
Rating: 5 out of 5
following a purchase from 28/05/2022
As always, I am never disappointed by Beauvillé products. Finesse and quality are always present.
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Catherine L.
Rating: 5 out of 5
following a purchase from 23/05/2022
Very fast delivery High quality product
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Annie C.
Rating: 5 out of 5
following a purchase from 17/05/2022
Table linen of excellent quality. Lots of choice. Easy to maintain. Efficient customer service. Fast delivery. Everything is perfect.
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Selma K.
Rating: 5 out of 5
following a purchase from 14/05/2022
I love ALL my Beauville linens! The designs are beautiful, and the fabric quality is exceptional!
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Philippe V.
Rating: 5 out of 5
following a purchase from 14/05/2022
Beautiful products Beautiful quality Beautiful patterns and colors And it's FRENCH
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Ruth M.
Rating: 5 out of 5
following a purchase from 12/05/2022
Very nice product! Will arrive quickly. Thank you
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Bernadette L.
Rating: 5 out of 5
following a purchase from 07/05/2022
very nice product
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Solange C.
Rating: 5 out of 5
following a purchase from 10/04/2022
Nice products, Nice quality
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Catherine P.
Rating: 5 out of 5
following a purchase from 08/05/2022
Processing the order super. I'm waiting to see if my friend likes the item
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Marie-Thérèse T.
Rating: 5 out of 5
following a purchase from 08/05/2022
Quick receipt of my order, in a nice box perfect for a gift
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Marie-France D.
Rating: 5 out of 5
following a purchase from 04/05/2022
Always as serious. Corresponds to my expectations See you soon for a next order
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Marie Pierre V.
Rating: 5 out of 5
following a purchase from 28/04/2022
Be careful with the packaging because the paper envelope arrived all torn by the PTT and on both sides.
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Philippe E.
Rating: 5 out of 5
following a purchase from 30/04/2022
Perfect! I am very satisfied
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Eva T.
Rating: 5 out of 5
following a purchase from 27/04/2022
All ok,thank you very much
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Veronique L.
Rating: 5 out of 5
following a purchase from 29/04/2022
Quick processing of the order with immediate shipment. Quality does not wait
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Isabelle S.
Rating: 5 out of 5
following a purchase from 28/04/2022
informed of the re-approval of the product, simple order, deadline respected, careful delivery = perfect!
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Marie-Aline G.
Rating: 5 out of 5
following a purchase from 26/04/2022
Thank you
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