Customer reviews of Beauvillé Créateur

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 192 published reviews

Summary of reviews

Beauvillé Créateur consistently impresses customers with its splendid tablecloths and exceptional quality, showcasing timeless collections and a variety of color choices that resonate well. The online ordering process is described as easy and efficient, with many praising the fast shipping and excellent packaging that ensures products arrive in pristine condition. Customers highlight the remarkable customer service, noting responsive communication and a willingness to accommodate special requests, which enhances their shopping experience.

Reviews 1, 2 and 3 stars

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H
Hélène C.
Rating: 3 out of 5
I ordered 2 parcels at the same time, the delivery was declared to the post office at the same time only one arrived? I don't understand why? so I can't answer better
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Response from Beauvillé Créateur
Dear Madam,
We prepare and send your orders from the day they are validated by our sales teams. Their routing depends on the carriers who take over our parcels to be sent daily. In this way, the delivery of your orders depends entirely on the logistics of the postal processing platforms, over which we have no control. We are nevertheless attentive to the good reception and the conformity of our shipments and hope that you have received your two orders in good and due form.
We remain at your disposal for any requests or assistance you may require to ensure that your customer experience is commensurate with the care we take in the preparation and delivery of your favorite items.

Sincerely yours,

The Sales Department
M
Mario M.
Rating: 3 out of 5
following a purchase from 30/01/2021
The towels are too small Why don't you have printed fabrics for the big old fashioned curtains?
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Alain B.
Rating: 1 out of 5
following a purchase from 24/11/2020
I wrote twice, and got almost stupid replies. I call back, place my order 2 days before Black Friday, without asking for rush delivery. I receive my order at price 100, and the next day I receive an offer at a discounted price of 80!!! In normal commerce, we ask the customer if he wants to wait 48 hours to get a lower price... Not at Beauvillé. It's a shame! From now on, I will refrain from doing so, as the answer was so stupid and anti-commercial. Goodbye. AB. 06 83 81 07 83
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Kathleen M D.
Rating: 1 out of 5
following a purchase from 05/02/2021
In February, I received two tablecloths. Strawberry pattern. I was not expecting them to be "coated" I have not used them as they are really not appropriate for inside use. when the warmer weather comes, I will use them outdoors. I will let you know how I rate them then. Thank you KDoyle
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Fabienne M.
Rating: 3 out of 5
following a purchase from 10/04/2021
Nothing to say about the quality of the Beauvillé products but the package was opened and torn by the shipping company.
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Martine V.
Rating: 3 out of 5
following a purchase from 12/04/2021
Scarf received a week after the order, very damaged packaging, scarf intact, but not the presentation box, unusable to offer it. A pity.
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Catherine D.
Rating: 3 out of 5
the package arrived completely broken but fortunately the content was still intact
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Response from Beauvillé Créateur
Dear Madam,
We are sorry to hear that your package arrived damaged during transport. We will not fail to refer to the carrier as soon as possible, attentive and concerned about the quality of our products as well as their delivery to your home.
We hope that the contents of your package will reflect all the attention we pay to the products that we create, think and imagine with passion and high standards.
The entire Beauvillé team is delighted to count you among our customers and we remain at your disposal for any request or information you may require.

Yours sincerely

The sales department.