Customer reviews of Beauvillé Créateur

Dear Ms. Buchheit,
Dear Customer,

First of all, we would like to thank you for your FFLKEMTZA order placed on our eshop on June 26th.

Following your comment on our website, we are sorry to read that the colors of the products received do not quite match your expectations.
We are particularly attentive to the colors displayed on the photos of our website, which are professionally verified by our art studio.

Despite the care taken to the images so that our customers can see the details of our products accurately, it sometimes happens that the brightness and contrast settings of computer screens show brighter or lighter colors.

We thank you in advance for your understanding and hope that you will maintain your trust in us,

With our best regards,
The Beauvillé team

Dear Mrs. Grassmann,
Dear Client,

First of all, we would like to thank you for your confidence in our products and for placing your BAMDDIURC order on our website.

Following your comment on our website, we would like to apologize for the longer than usual delivery time.

According to the online tracking of your order, your package is available in a relay point in Ludwigsburg. We invite you to check your mailbox to have access to all information.

Due to the delay in delivery, an incident report was immediately sent to DPD.

We are very sorry that this inconvenience, unfortunately beyond our control, affects your customer experience and hope that you will continue to trust us.

With our best regards,
The Beauvillé team

Dear Madam,

We are sorry to learn that your package arrived once again damaged during its transport. We will not fail to refer to the carrier as well as to our service concerned as soon as possible, attentive and concerned about the quality of our products as much as about their routing to your home.
We hope that the contents of your package will reflect all the attention we pay to the products that we create, think and imagine with passion and high standards.
The entire Beauvillé team is delighted to count you among our customers and we remain at your disposal for any request or information you may require.

Sincerely yours,

The sales department.

Good morning, sir,
Thank you for your comment. You only need to soak your tablecloth once before use. The quality of our products also depends on the maintenance, and we advise this practice to keep the quality as long as possible...
We remain at your disposal if you need more information.
Have a nice day !
The Beauvillé team

Dear Customer,

First of all, thank you for your trust and for your loyalty.

As mentioned by phone, during special operations, including Black Friday to be precise, customers benefit from an exceptional discount of -20% on our products. You will admit that it is a great opportunity to enjoy our collections at reduced prices.

Also, during these operations, we do not offer any additional gift, knowing that we also take care of the shipping costs of the goods, as it is the case for your order for example.

The mention of the gift kitchen towel, offered for any order reaching more than 300 € of purchase, is only activated outside of sales periods or special operations.

We remain at your disposal for any further information and we wish you, with a little advance, a nice holiday season,

Best regards,

The Beauvillé team