Beauvillé Créateur consistently impresses customers with its splendid tablecloths and exceptional quality, showcasing timeless collections and a variety of color choices that resonate well. The online ordering process is described as easy and efficient, with many praising the fast shipping and excellent packaging that ensures products arrive in pristine condition. Customers highlight the remarkable customer service, noting responsive communication and a willingness to accommodate special requests, which enhances their shopping experience.
a little disappointed by what my order received yesterday is today at -20% on the site, moreover the floor of 150 € mini to have the free shipping is high. The quality is there, but it is paid for.
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Response from Beauvillé Créateur
Dear Mrs. Frima,
Dear Client,
First of all, we would like to thank you for your feedback on your Customer Experience and your purchases made on our website.
In order to be regularly informed of the operations we offer, we invite you to subscribe to our newsletter and to follow us on social networks.
We remain at your disposal for any additional request or help you may need,
Sincerely,
Sales Department
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Alexandra U.
Rating: 3 out of 5
following a purchase from 17/11/2022
Unfortunately, the item: Alsace paper napkins was missing, but has already been paid !!! The other products are very nice and increase my Beauvillé collection !
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Response from Beauvillé Créateur
Chère Madame Uhlig,
Cher client,
Nous tenons tout d'abord à vous remercier pour votre commande passée sur notre site.
Suite à la réception de votre commentaire, nous avons le plaisir de vous informer qu'un paquet de serviettes en papier ALSACE a été envoyé à votre attention cet après-midi.
Veuillez accepter nos plus sincères excuses pour cette erreur dans la préparation de votre commande.
Nous espérons que nos produits vous donneront entière satisfaction et que vous maintiendrez votre confiance en notre marque.
Meilleures salutations,
Service Export de Beauvillé
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Serge B.
Rating: 4 out of 5
following a purchase from 31/10/2022
Very fast service, high quality product. Too bad the packaging bent a semi-rigid product, still marked three days after receipt ...
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Valérie L.
Rating: 3 out of 5
following a purchase from 28/10/2022
Not finding it in stores, I ordered it on your site and the shipping costs are very expensive :(
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Philippe O.
Rating: 4 out of 5
following a purchase from 22/10/2022
Good...bright colors But does not have the touch of a cloth with woven patterns so the same rendering on both sides, too bad...
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michele B.
Rating: 4 out of 5
following a purchase from 23/09/2022
remarkable : beautiful quality, package particularly well presented, total satisfaction
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Lea Pierre F.
Rating: 4 out of 5
following a purchase from 09/09/2022
fast and efficient delivery
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Marie Laure V.
Rating: 2 out of 5
following a purchase from 18/07/2022
I wanted to offer a coated tablecloth but the color on the e shop is not at all the same as in reality. Very disappointed even though I love the pattern.
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Virginie O.
Rating: 4 out of 5
following a purchase from 18/07/2022
Perfect! Very nice fabrics. However the shipping costs are really too high. Especially for a delivery in relay.
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Anne-Marie G.
Rating: 2 out of 5
following a purchase from 14/07/2022
The merchandise is ok but your shipping costs are way too high (I bought 3 dish towels). I already had the opportunity to tell you about it. Sincerely
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Catherine F.
Rating: 4 out of 5
following a purchase from 17/07/2022
very nice tablecloth, beautiful print but still a little expensive
Fabulous quality and prompt delivery, beautifully packaged. I am a fan...I've bought many gifts there! Elizabeth
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Buchheit Guy B.
Rating: 2 out of 5
following a purchase from 23/06/2022
I am disappointed by the colors from the photo on the computer I saw the tablecloth with a gray background taupe and not beige yellow but the design is nice but I think there is a serious problem with the color output.
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Response from Beauvillé Créateur
Dear Ms. Buchheit,
Dear Customer,
First of all, we would like to thank you for your FFLKEMTZA order placed on our eshop on June 26th.
Following your comment on our website, we are sorry to read that the colors of the products received do not quite match your expectations.
We are particularly attentive to the colors displayed on the photos of our website, which are professionally verified by our art studio.
Despite the care taken to the images so that our customers can see the details of our products accurately, it sometimes happens that the brightness and contrast settings of computer screens show brighter or lighter colors.
We thank you in advance for your understanding and hope that you will maintain your trust in us,
With our best regards,
The Beauvillé team
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Sylvie H.
Rating: 3 out of 5
following a purchase from 24/06/2022
All pretexts are good for me to look for gift ideas. First Small downside, during the last order, it was that we received between 24 and 48 hours the purchases by passing in world relay, I received the parcel 6 days after and I could not make the gift because the latter arrived the day of my departure.
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Response from Beauvillé Créateur
Dear Mrs. Hennequin,
Dear Client,
First of all, we would like to thank you for your loyalty to our brand and for your order IUBXSVHKV placed on our website.
Following your comment on our website, we would like to apologize for the longer than usual delivery time.
Concerned about offering an irreproachable service, our teams systematically control all products shipped from our factories in Ribeauvillé to respect our quality standards.
Our workshops having spotted slight imperfections on the products of your order, we had to restart a new manufacture which somewhat delayed the preparation of your parcel.
We hope that you will understand and that you will continue to trust us,
With our best regards,
The Beauvillé team
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Henri D.
Rating: 4 out of 5
following a purchase from 22/06/2022
Very good service. Nevertheless the prices are high. There should be bonuses to reward regular and very loyal customers, which is my case.
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Arlette F.
Rating: 3 out of 5
following a purchase from 20/06/2022
It missed the tea towel in gift purchase of more than 309 bought out of sale deplorable in one year I bought 4000 € cordially
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Response from Beauvillé Créateur
Dear Mrs. Faraud,
Dear Client,
We are following up on our telephone conversation of today and would like to thank you once again for your kindness and your loyalty to our brand for all these years.
Regarding your message, we would like to apologize once again for the forgotten gift towel that was supposed to be added to your order.
Indeed, contrary to the information transmitted during your first call a few days ago, your order WSYCNIRWO has been placed outside the sales for an amount exceeding 300 € purchase.
Also, we are pleased to inform you that your gift will be sent today to your usual address via the Colissimo service of La Poste.
With our apologies, we wish you an excellent day and hope to have the pleasure of talking to you again very soon,
Best regards,
Sales Department
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Marc P.
Rating: 3 out of 5
following a purchase from 17/05/2022
I didn't receive the pink towels I asked for but blue ones.
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Francine B.
Rating: 4 out of 5
following a purchase from 15/05/2022
Very nice quality .... easy to wash ... to iron but for delivery ... the company DPD, this not at the top
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Hugues D.
Rating: 4 out of 5
following a purchase from 10/04/2022
You shouldn't have mentioned the price...for a gift!
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Nadine T.
Rating: 3 out of 5
following a purchase from 23/03/2022
a little disappointed with my picoti tablecloth that I thought "coated I thought I could put a sponge on it, and it is not plasticized like my previous one (yellow and beige kitchen utensils)
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Laurence C.
Rating: 4 out of 5
following a purchase from 09/03/2022
PROGRESS AREA = info mail on the order in preparation / at the carrier
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Claudine V.
Rating: 4 out of 5
following a purchase from 03/03/2022
Quality products. The shipping department is reactive.
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Annelies R.
Rating: 4 out of 5
following a purchase from 28/02/2022
I was very satisfied with their service.
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Alexandre G.
Rating: 4 out of 5
following a purchase from 24/02/2022
continue like this ...
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Antje B.
Rating: 4 out of 5
following a purchase from 23/02/2022
Your site is beautiful. What bothered me was that, when purchasing, the word "order" or "pay" is TOO CACHE in the advertisement (!) so I had to call you for this information. best regards Antje Barbey
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Caroline L.
Rating: 4 out of 5
following a purchase from 16/02/2022
package received on time. For the 2nd time the packaging was defective and had to be reinforced by the post office. It should be taken care of. Probably reinforce the edges of the envelopes
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Response from Beauvillé Créateur
Dear Madam,
We are sorry to learn that your package arrived once again damaged during its transport. We will not fail to refer to the carrier as well as to our service concerned as soon as possible, attentive and concerned about the quality of our products as much as about their routing to your home.
We hope that the contents of your package will reflect all the attention we pay to the products that we create, think and imagine with passion and high standards.
The entire Beauvillé team is delighted to count you among our customers and we remain at your disposal for any request or information you may require.
Sincerely yours,
The sales department.
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Nelly F.
Rating: 4 out of 5
following a purchase from 05/02/2022
Although a little expensive, the calendar received corresponds well to the proposed internet offer.
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Simone S.
Rating: 3 out of 5
following a purchase from 30/01/2022
the quality of the towels is beautiful, but I was a little disappointed to receive a high-end item in a plastic and bubble wrap, especially since it is a gift for our daughter
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Michel L.
Rating: 4 out of 5
following a purchase from 19/01/2022
RAS
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Christine B.
Rating: 4 out of 5
following a purchase from 17/01/2022
Never disappointed, the beauty and quality of the products are exceptional!
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Michèle G.
Rating: 4 out of 5
following a purchase from 09/12/2021
Very nice collection. I regret however that matching napkins are no longer available for some tablecloth models.
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Laura G.
Rating: 4 out of 5
following a purchase from 21/12/2021
Very fast but expensive delivery. Perfect quality
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Morgane B.
Rating: 4 out of 5
following a purchase from 13/12/2021
Order prepared and delivered in 4 days nickel Thanks to you
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Catherine G.
Rating: 3 out of 5
following a purchase from 02/12/2021
We thought we were seeing gold & silver on the photo; in reality, the tablecloth is grey & yellow! Disappointed ...
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Pascal K.
Rating: 4 out of 5
following a purchase from 07/12/2021
Gift card easy to get but not so easy to set up
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Catherine D.
Rating: 3 out of 5
following a purchase from 27/11/2021
The package was not appropriate (padded envelope containing 8 sets folded in 2 in 1 transparent pocket was therefore damaged;the goods were ok the order of the tablecloth saint tropez blue was placed and debited, 2 days later one called me to apologize but that there was a stock shortage thus that one would refund me until this tablecloth is re-edited I was not accustomed to these facts with your mark of or 3/3 for the quality of the product but 0/2 for the continuation brought to the order No commercial compensation was proposed either
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Marie - France A.
Rating: 4 out of 5
following a purchase from 05/12/2021
very good but shipping costs too high
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Denise P.
Rating: 3 out of 5
following a purchase from 02/12/2021
The package and its contents were delivered as announced by email and in perfect condition. We can trust it!
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Nathalie L.
Rating: 4 out of 5
following a purchase from 28/11/2021
Perfect
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