★★★★★
based on 133 reviews published
Latest customer reviews
This is already our 3rd bemoov bike and we are still thrilled 🤩
Everything has been handled and done correctly...
Got a wobbly rear wheel and has to exchange that. Not a very smooth experience with different logistic company’s etc.
We are sorry to hear that one of the wheels of your bike was damaged during transport. Unfortunately, despite our precautions, protections, and the image on the box, we are not immune to such incidents. We can, of course, send you a new wheel at our expense or cover the replacement cost if you have already replaced it. Additionally, as compensation for the inconvenience, we are offering you a helmet and a sheet of stickers to ensure the safety and fun of your rider. They can choose the size and color of the helmet, as well as the sticker sheet they want, from our website: https://www.bemoov-bikes.com/en/ and send us an email with their choices to [email protected].
Best regards,
France for the Bemoov team
Perfect, order complete and ultra protected. I highly recommend.
Very good order tracking
AWESOME!
Great customer service (very responsive in case of issues), fast delivery, great products! I recommend
Very good service bike delivered on time and nicely protected
Thank you very much for your feedback. We value our service and your appreciation means a lot to us. We hope you enjoy your new bike.
Kind regards,
Bemoov team
Order conformed and shipped very quickly
Beautiful bike. One part was delivered incorrectly, but was quickly re-sent after contacting customer service.
Very good
Order and delivery were perfect
Package received promptly and perfectly packaged! Thank you
Superb quality product that made my little girl crazy with joy.
Super effective, magnificent product!
Very good.material
Package received incomplete, customer service responded quickly to my message, I received the additional parts quickly. I recommend
Sail in the rear wheel, badly adjusted brake, play in the stem despite careful adjustment... I didn't expect this kind of problem for a bike of this price...
Top velo
The draisienne I bought is superb, and Beemov is a responsive and reliable company. Perfect.
Very light and good quality.
Very nice bike. Easy assembly with good chain and brake presets. My son, who used to ride the draisienne, was able to keep his balance while pedaling on the second day. Small suggestion: replace the saddle tightening screw requiring a wrench with a tool-free tightening handle. This could come in handy when you're out and about and several children of different sizes are riding the bike one after the other.
My grandson is very happy to use your bike. Thanks to its lightness, he pedals upright, lets go with one hand, and catches up easily after a slip. Well done, thanks to you too.
The items correspond to the description and the value for money is good.
Perfect
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The size scale for determining the right bike size is a must when ordering online. As for the bike itself, my daughter and I think it's great. It's great stuff - and I've been cycling intensively for 30 years. The electric blue color is truly magnificent - the photos on the site don't give the same impression - in real life, it's even more sparkling. In short, I highly recommend your bikes....
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Perfect
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The chain/wheel connection was not screwed on correctly. One call to the after-sales service and everything was resolved. These days, problems can happen, and after-sales service is often not up to the job. This is not the case with this brand. Very proactive and a satisfied customer
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Exceptional service!! what kindness and speed. The bike is magnificent and so light... We can't believe it and we wish we'd known about the brand before. My daughter loves it and is finally enjoying cycling. Thanks to the whole team.
Fast delivery, excellent online help and good product!
My 3 year old went from his draisienne to his 14 inch BEMOOV. In less than an hour, he was already pedaling with unassisted balance. (How satisfying! :-p) Even looking at the tutorial on the internet, I had a bit of trouble adjusting the brakes.
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