Bewak consistently delivers quick and reliable service, with many reviewers highlighting fast shipping, on-time delivery, and well-organized order processing that keeps customers informed and satisfied. The product experience is described as matching descriptions and expectations, often arriving in careful packaging and in good condition, with several notes praising the quality and suitability of items like tents and bike bags. Customer support is repeatedly commended for responsiveness, with several reviewers mentioning helpful phone and email assistance and proactive follow-up to ensure compatibility and satisfaction. The store is portrayed as offering competitive pricing, broad selection, and trustworthy service, earning repeat customers and strong recommendations.
All reviews
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Fabrice D.
Rating: 5 out of 5
following a purchase from 21/06/2025
Best price found for an MSR tent. Very fast delivery.
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Response from Bewak
Hello Fabrice, Thank you for your feedback! We are delighted that you found the best price with us and that the delivery was fast. Excellent experience with your MSR tent, and we look forward to seeing you again on Bewak! The Bewak Team
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Pierre R.
Rating: 5 out of 5
following a purchase from 28/05/2025
This was my first order on Bewak and everything went well. Purchase of a Deuter backpack, at the best price.
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Response from Bewak
Hello Pierre, A big thank you for your trust! We are happy that your first experience pleased you and that you are satisfied with your Deuter backpack at the best price. See you very soon for new outdoor adventures! The Bewak Team
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Patrice F.
Rating: 5 out of 5
following a purchase from 26/06/2025
Well-made site, interesting prices, very fast delivery.
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Response from Bewak
Hello Fabrice, Thank you very much for your compliments! We are delighted that our new site, our prices, and the speed of delivery suit you. See you very soon on Bewak! The Bewak Team
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Eric E.
Rating: 3 out of 5
following a purchase from 08/06/2025
I ordered a tent on 08/06, it was finally delivered 19 days later. The delays are long compared to what was initially planned. A little email to indicate that there was a delay in delivery would have been appreciated...
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Response from Bewak
Hello Eric, Thank you for your feedback. We understand your frustration regarding the delay and the lack of notification: this is not the quality of service we aim for. We are working to improve communication during delays. We hope your tent brings you full satisfaction today. The Bewak Team
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Thierry C.
Rating: 3 out of 5
following a purchase from 05/06/2025
Very satisfied, responsive site, well-packaged parcel and serious billing, that works for me.
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Response from Bewak
Hello Thierry, Thank you for your positive feedback! We are glad that the overall experience suits you. If you have suggestions to go from 3 to 5 stars, your comments are welcome! The Bewak Team
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Nicolas B.
Rating: 5 out of 5
following a purchase from 01/06/2025
I easily found the product I was looking for, the product descriptions are well done, complete, the delivery went very well, and the product was compliant.
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Response from Bewak
Hello Nicolas, Thank you very much for your detailed feedback! We are delighted that you easily found what you were looking for and that the product descriptions were helpful. We strive to provide complete sheets to best guide our customers. Also happy that the delivery went well and that the product met your expectations. See you very soon on Bewak for your next outdoor adventures! The Bewak Team
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Louise M.
Rating: 5 out of 5
following a purchase from 02/06/2025
Great, I received the backpack in 48 hours! and the product is just perfect.
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Response from Bewak
Hello Louise, Thank you for your great feedback! Glad that your backpack arrived quickly and meets your expectations. Excellent preparation for your upcoming outings! The Bewak Team
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Anne-Laure C.
Rating: 5 out of 5
following a purchase from 11/04/2025
Very fast delivery, very responsive customer service
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Response from Bewak
Hello Anne-Laure, Thank you for this message! We strive to offer speed and responsiveness. Glad you liked it. See you soon on Bewak! The Bewak Team
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Jacques D.
Rating: 5 out of 5
following a purchase from 26/05/2025
Quality of service and customer listening at the rendezvous
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Response from Bewak
Hello Jacques, Thank you for this positive feedback! We are happy that the quality of our service and our listening satisfied you. See you soon on Bewak for your next outdoor adventures! The Bewak Team
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Sylvain Q.
Rating: 2 out of 5
following a purchase from 08/05/2025
Delivery took way too long. 1 month to receive my order.....
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Response from Bewak
Hello Sylvain, Thank you for your honesty. We are sorry that your self-inflating mattress took nearly a month to reach you, largely due to an unexpected delivery delay from our supplier. This setback does not reflect our usual service, and your feedback is valuable for improving our responsiveness. We apologize for this situation. We remain at your disposal and hope that your mattress fully meets its functions. See you soon on Bewak! The Bewak Team
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Laure Et Sebastien M.
Rating: 5 out of 5
following a purchase from 25/05/2025
I highly recommend this site. The order was quick to place on the site, it was shipped the same day to be delivered the next day. The service even contacted me by phone before shipping to confirm the delivery address. I sincerely thank the team as I received the bag the day before my bike hike.
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Response from Bewak
Hello Laure and Sébastien, A huge thank you for your very positive feedback! We are delighted that our service allowed you to go hiking well equipped. See you soon on Bewak for your next getaways! The Bewak Team
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Franck B.
Rating: 5 out of 5
following a purchase from 17/05/2025
Fast delivery, very careful packaging
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Response from Bewak
Hello Franck, Thank you for this feedback! We take great care in our shipments and are glad that you liked it. See you soon on Bewak! The Bewak Team
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Pascal P.
Rating: 4 out of 5
following a purchase from 23/05/2025
Very good
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Response from Bewak
Hello Pascal, Thank you for your message! We are happy that everything suited you. See you soon on Bewak! The Bewak Team
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Romain U.
Rating: 1 out of 5
following a purchase from 11/05/2025
Despite a very satisfactory first experience, this last one was much less so. Delay too long and had to follow up several times before they discovered their internal order blocking error.
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Response from Bewak
Hello Romain, Thank you sincerely for your feedback. We are glad that your first experience was satisfactory, but we are sorry that this time there were setbacks. It does not reflect our usual commitment. Thank you for alerting us and allowing us to correct the situation. We hope to offer you a better experience in the future. The Bewak Team
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Joel P.
Rating: 5 out of 5
following a purchase from 19/05/2025
In line with expectations and fast and smooth delivery.
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Response from Bewak
Hello Joel, Thank you for this positive feedback! Your satisfaction is our priority and we are happy to count you among our customers. See you soon on Bewak! The Bewak Team
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Bernard B.
Rating: 5 out of 5
following a purchase from 12/05/2025
Good price, fast delivery, well packaged
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Response from Bewak
Hello Bernard, Thank you for this feedback! We do our best to offer competitive prices with top-notch logistics service. See you soon on Bewak! The Bewak Team
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Edmonde G.
Rating: 5 out of 5
following a purchase from 14/05/2025
I received my order very quickly, I think I was delivered in 3 days. The only downside is that I ordered my bike bag in black and received it in gray, but it looks very good in gray so I will keep it. Especially since I encountered some difficulties with the payment method, I called and they were able to help me very well. I recommend
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Response from Bewak
Hello Edmonde, Thank you very much for your warm feedback! We are delighted to learn that your order was delivered quickly and that our team was able to assist you with your payment difficulties. We are also happy that you like the gray bag, it is indeed the one you ordered but it's true that the difference between Asphalt gray and black is hard to see. See you soon on Bewak! The Bewak Team
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Eric T.
Rating: 5 out of 5
following a purchase from 15/05/2025
Fast delivery and compliant product
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Response from Bewak
Hello Eric, A big thank you for your feedback! We are happy that our efficiency and follow-up met your expectations. See you soon on Bewak! The Bewak Team
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Rudy B.
Rating: 5 out of 5
following a purchase from 20/04/2025
Very good follow-up, efficient and fast. Very satisfied with the service.
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Response from Bewak
Hello Rudy, Thank you for your positive feedback! We are delighted that everything went as planned. See you soon on Bewak! The Bewak Team
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Victorien D.
Rating: 5 out of 5
following a purchase from 12/05/2025
Perfect!
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Response from Bewak
Hello Victorien, Thank you for your message! We are delighted that everything went perfectly. Your feedback encourages us to continue providing the best possible service. See you very soon on Bewak! The Bewak Team
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Elisabeth J.
Rating: 5 out of 5
following a purchase from 15/05/2025
Fluid search and precise product description on the site. Super fast delivery!
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Response from Bewak
Hello Elisabeth, Thank you for your positive feedback! We are happy that the navigation on our site and the speed of delivery met your expectations. See you soon on Bewak! Your feedback is valuable to us! The Bewak Team
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Mikael C.
Rating: 5 out of 5
following a purchase from 14/05/2025
Extremely fast delivery, product as described, nothing to complain about, I am very satisfied with my first purchase on your site
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Response from Bewak
Hello Mikael, Thank you very much for your trust and this positive feedback! We are delighted that your first experience with us was satisfactory. See you very soon on Bewak for your next outdoor adventures! The Bewak Team
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Gaëtan M.
Rating: 5 out of 5
following a purchase from 28/04/2025
Perfect. Top responsiveness.
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Response from Bewak
Hello Gaëtan, Thank you for your enthusiastic feedback! We are delighted to learn that you appreciated our responsiveness, which is a fundamental value for us. See you very soon on Bewak for your next outdoor adventures! The Bewak Team
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Olivier C.
Rating: 3 out of 5
following a purchase from 08/05/2025
The hammock is of good quality. However, I chose to pay for delivery to receive the package in 24 or 48 hours, as mentioned, but I only received it several days later. If I had chosen free delivery, I think I would have received it in the same timeframe; I feel like I was tricked by paying for delivery.
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Response from Bewak
Hello, Thank you for taking the time to share your opinion. We are sorry to learn that your delivery experience did not meet your expectations. The indicated delivery times are in business days. You placed your order on May 8, we shipped it on Friday the 9th, and it was delivered on Monday the 12th. We generally offer free shipping for delivery to a pickup point but not to home. We hope you will enjoy your hammock and remain open to your suggestions. Best regards, Julia - Customer Service Manager
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Thierry J.
Rating: 5 out of 5
following a purchase from 13/05/2025
Order received very quickly. - Perfect
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Response from Bewak
Hello Thierry, A big thank you for your positive feedback! We are delighted that your order arrived quickly and that everything is perfect. See you soon for your next outdoor adventures! The Bewak Team
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Thierry V.
Rating: 5 out of 5
following a purchase from 06/05/2025
As described
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Response from Bewak
Hello Thierry, Thank you very much for your positive review and your 5/5 rating! We are happy that the product met your expectations. See you very soon on Bewak! The Bewak Team
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Emilie W.
Rating: 5 out of 5
following a purchase from 06/05/2025
Very fast order
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Response from Bewak
Hello Emilie, We warmly thank you for your positive feedback regarding the speed of your order. It is always a pleasure to know that our efforts to serve you are paying off. Please feel free to reach out to us for your future outdoor equipment needs. See you soon on Bewak! The Bewak Team
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Sophie D.
Rating: 5 out of 5
following a purchase from 31/03/2025
Product (snowshoes) delivered quickly and as expected. Interesting price. Very satisfied!
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Response from Bewak
Hello Sophie, We warmly thank you for your positive feedback regarding our snowshoes! We are delighted to learn that the speed of delivery and the quality-price ratio met your expectations. Your satisfaction is our greatest reward. Thank you for your trust! The Bewak Team
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Sandie D.
Rating: 5 out of 5
following a purchase from 02/05/2025
Very satisfied with the customer service of this site, which did not hesitate to call me directly to best adjust my order.
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Response from Bewak
Hello Sandie, Thank you very much for your positive feedback! We are delighted that our customer service was able to meet your expectations by contacting you directly to adjust your order. Your satisfaction is our priority. Thank you again for your trust! See you very soon on Bewak! The Bewak Team
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Sophie B.
Rating: 5 out of 5
following a purchase from 26/04/2025
Top delivery, super fast and as announced! I highly recommend
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Response from Bewak
Hello Sophie, Thank you very much for your flattering review! We are delighted to learn that your delivery experience was positive and that everything was as expected. Your recommendation deeply touches us and encourages us to continue providing quality service. See you soon for your next outdoor equipment! The Bewak Team
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Barrieu M.
Rating: 5 out of 5
following a purchase from 06/05/2025
Well-packaged parcel and fast shipping. Very good.
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Response from Bewak
Hello Michael, Thank you for your feedback! We are happy that the shipment went well and that the package arrived in good condition. Your satisfaction is our priority and your encouragement motivates us to continue providing quality service. Looking forward to seeing you again on our site. The Bewak Team
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Patrice B.
Rating: 5 out of 5
following a purchase from 04/05/2025
Products conform to the order, Ortlieb front bags, fast delivery. Practical website. I recommend this site.
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Response from Bewak
Hello Patrice, Thank you for your recommendation! We are delighted that the Ortlieb bags meet your satisfaction and that you found our site practical. See you very soon! The Bewak Team
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Jérémy C.
Rating: 5 out of 5
following a purchase from 27/04/2025
Website dedicated to outdoor sports with quality brands (Gregory...), fast delivery after shipment, nothing to say
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Response from Bewak
Hello Jérémy, Thank you very much for your feedback! We are delighted to learn that our selection of quality brands and our fast delivery met your expectations. Your satisfaction is our priority, and your feedback encourages us to continue providing the best possible service. We look forward to seeing you again on be-wak.fr for your next adventures! The Bewak Team
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Sylvain H.
Rating: 4 out of 5
following a purchase from 02/05/2025
Thank you
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Response from Bewak
Hello Sylvain, Thank you very much for your feedback! We are thrilled to see that you appreciated your experience with us. Please feel free to share your impressions or suggestions, as every feedback counts for us! See you soon on Bewak! The Bewak Team
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Joël S.
Rating: 5 out of 5
following a purchase from 05/05/2025
Excellent
Product as described and very fast delivery
It was perfect
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Response from Bewak
Hello Joël, Thank you very much for your feedback! We are delighted to learn that you found the product to meet your expectations and that the delivery was fast. See you very soon on our site! The Bewak Team
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Aline M.
Rating: 5 out of 5
following a purchase from 29/04/2025
Incredible speed in processing the order and shipping, the item was with me in 48 hours and the prices are unbeatable
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Response from Bewak
Hello Aline, Thank you for this enthusiastic feedback! We always do our best to combine speed and good prices. Your satisfaction is our priority and your positive feedback encourages us to continue providing the best possible service. Glad everything went well, see you soon on Bewak! The Bewak Team
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Alain N.
Rating: 3 out of 5
following a purchase from 23/04/2025
A good selection but the information on some items is very incomplete and the translations are sometimes incorrect
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Response from Bewak
Hello Alain, Thank you for taking the time to share your opinion. We are happy to learn that you found a wide selection on our site. We take note of your comments on the product sheets and will pass them on to our team. Your feedback is valuable and helps us improve. Please feel free to contact us with any questions about a product! The Bewak Team
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Mailys C.
Rating: 4 out of 5
following a purchase from 28/04/2025
Fast shipping.
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Christophe A.
Rating: 5 out of 5
following a purchase from 24/04/2025
Package received at lightning speed and perfectly packaged. Item as described. Pleasant and ergonomic site. Excellent experience.
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Response from Bewak
Hello Christophe, What a pleasure to read your feedback! Thank you for your compliments on our site and our service. We hope to see you again soon for a new order. The Bewak Team
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Joel G.
Rating: 5 out of 5
following a purchase from 17/04/2025
Serious and fast!
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Response from Bewak
Hello Joël, We sincerely thank you for your positive feedback! It is a real pleasure to know that you appreciated our seriousness and our speed. At be-wak.fr, we are committed to providing the best possible experience for our customers. Your satisfaction is our priority, and your praise encourages us to continue on this path. See you very soon! The Bewak Team
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