Customer reviews of Biophytum

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Chantal M.

Rating: 4 out of 5

Published on 07/08/2026 à 08h28 following a purchase from 28/07/2026

Very good product, thank you.

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Claude G.

Rating: 4 out of 5

Published on 25/06/2026 à 13h57 following a purchase from 14/06/2026

Good product

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Response from Biophytum Published on 01/07/2026

Thank you for your feedback. We are happy to hear that our product suits you.

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Begon Raphaël O.

Rating: 4 out of 5

Published on 05/09/2025 à 16h51 following a purchase from 20/08/2025

We have received the ordered and paid products. However, the paid invoice was not attached.

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Response from Biophytum Published on 22/09/2025

Hello,
Thank you for your message. Please feel free to contact us if you need commercial documents at [email protected].
Thank you very much
Best regards

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Francis F.

Rating: 2 out of 5

Published on 12/06/2025 à 17h23 following a purchase from 30/05/2025

Order of May 30 (payment 61 euros) cashed. Product still not delivered to this day!!! Order no. 2783167123

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Daniel R.

Rating: 2 out of 5

Published on 23/04/2025 à 15h25 following a purchase from 13/04/2025

This review does not concern the quality of the products we know well but the delivery. Delivery initially scheduled at home. We received a DHL tracking that does not work. Call DHL unknown number we must call back the seller site. Quick response with a tracking number Relais Colis. Delivery 2 days later at the relay point.

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Corine S.

Rating: 4 out of 5

Published on 16/10/2024 à 13h06 following a purchase from 06/10/2024

Hello, Very good shampoo that I have been using for many years. Has become a bit too expensive.

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Response from Biophytum Published on 18/10/2024

Hello Corine, Thank you for your comment. Prices have indeed increased because the prices of raw materials have also increased significantly in recent months. We are obliged to pass on these increases in order to always provide optimal quality. Thank you for your loyalty

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Francois Z.

Rating: 4 out of 5

Published on 07/06/2024 à 15h19 following a purchase from 27/05/2024

Excellent speed

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Laurent A.

Rating: 4 out of 5

Published on 12/10/2023 à 10h05 following a purchase from 01/10/2023

No issues regarding the shopping experience on the site, for a price still attractive despite its continuous rise.

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Response from Biophytum Published on 08/11/2023

Thank you Laurent for your comment. We strive to maintain attractive prices despite the incessant increases in raw material costs. Thank you for your loyalty

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Jocelyne B.

Rating: 4 out of 5

Published on 20/09/2023 à 10h50 following a purchase from 10/09/2023

Very good

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Sarah O.

Rating: 4 out of 5

Published on 18/11/2022 à 06h43 following a purchase from 08/11/2022

Easy to use site. Fast delivery even for Switzerland

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Response from Biophytum Published on 31/03/2023

Thank you very much for your review, Sarah! We are very happy that you enjoyed our site.

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Anita D.

Rating: 4 out of 5

Published on 17/07/2022 à 10h23 following a purchase from 06/07/2022

First shampoo: Soft and fresh. First lotion: Refreshes the scalp. In the medium term? I don't know yet.

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Stéphanie B.

Rating: 4 out of 5

Published on 21/04/2022 à 00h06 following a purchase from 14/04/2022

Not easy to navigate the site.

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Alain S.

Rating: 4 out of 5

Published on 07/03/2022 à 17h08 following a purchase from 02/03/2022

Fast delivery, nothing to complain about.

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Aissata K.

Rating: 4 out of 5

Published on 17/01/2022 à 16h46 following a purchase from 20/12/2021

Top, fast delivery

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Françoise M.

Rating: 4 out of 5

Published on 16/01/2022 à 14h59 following a purchase from 13/01/2022

Good

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Lionel N.

Rating: 4 out of 5

Published on 06/01/2022 à 12h39 following a purchase from 30/12/2021

Simple and easy to use site

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Guenola G.

Rating: 4 out of 5

Published on 21/12/2021 à 08h08 following a purchase from 14/12/2021

Very fast delivery and careful packaging.

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Yagmur C.

Rating: 4 out of 5

Published on 21/12/2021 à 00h25 following a purchase from 14/12/2021

I won this product, very happy to have used it, I recommend it, very fast and efficient delivery, however the cream box was all broken and damaged, luckily it wasn't something fragile. Thank you

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Christian G.

Rating: 2 out of 5

Published on 20/12/2021 à 19h16 following a purchase from 29/11/2021

Mix-up in the delivery of the product

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Response from Biophytum Published on 21/12/2021

Hello, we understand your comment about the delivery time but this does not detract from the quality of our product on one hand and the service we provided for you (resending a delivery at our expense). We find that the rating of 2/5 is absolutely not deserved.

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Pinto S.

Rating: 4 out of 5

Published on 29/11/2021 à 14h37 following a purchase from 10/11/2021

It's quite practical as a site. You can clearly see the different products.

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Marine D.

Rating: 4 out of 5

Published on 26/11/2021 à 22h41 following a purchase from 10/11/2021

The site corresponds well to the products

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Sandra L.

Rating: 4 out of 5

Published on 26/11/2021 à 22h09 following a purchase from 10/11/2021

A great site with quality products.

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Martine V.

Rating: 4 out of 5

Published on 22/11/2021 à 13h47 following a purchase from 10/11/2021

8/10.
I like when the product has a scent, even light.
Correct hydration and practical tube.

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Jean Pierre B.

Rating: 4 out of 5

Published on 10/11/2021 à 21h05 following a purchase from 04/11/2021

Generally satisfied

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Bernard F.

Rating: 2 out of 5

Published on 06/10/2021 à 18h16 following a purchase from 30/09/2021

General ergonomics not intuitive enough
The add to cart function is in two episodes…
The payment function is not clear enough

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Karen J.

Rating: 4 out of 5

Published on 23/09/2021 à 20h39 following a purchase from 20/09/2021

Not always easy to reveal products

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Robert G.

Rating: 4 out of 5

Published on 29/08/2021 à 12h44 following a purchase from 25/08/2021

speed of shipping!
however I did not find the same consistency of the cream
the last time it was very fluid and this time. quite thick
so less pleasant for men's face
sincerely

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Catherine A.

Rating: 4 out of 5

Published on 15/08/2021 à 17h51 following a purchase from 09/08/2021

Fast order and 50% promotion Awesome.

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Sarah M.

Rating: 4 out of 5

Published on 25/07/2021 à 08h33 following a purchase from 06/07/2021

It is a very good product, I am still missing if it is already provided please? Thank you

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Beatrice T.

Rating: 2 out of 5

Published on 18/07/2021 à 11h46 following a purchase from 13/07/2021

I JUST RECEIVED MY PACKAGE AND I SEE THAT THE 2 BOTTLES WERE POORLY PACKAGED AND LEAKED IN THE PACKAGE - I have therefore lost quite a bit of product - WHAT DO YOU INTEND TO DO??

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Response from Biophytum Published on 18/07/2021

Hello Madam,
We understand your dismay but your rating of 2 does not correspond at all to our services or our products. Indeed, the handling of our packages by the post cannot be blamed on us. However, we will take your complaint into account and send you a free product.

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Françoise B.

Rating: 4 out of 5

Published on 29/05/2021 à 11h24 following a purchase from 22/05/2021

Good product.

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Beatrice B.

Rating: 4 out of 5

Published on 27/05/2021 à 13h46 following a purchase from 24/05/2021

Nice packaging, pretty product. Perfect gift for Mother's Day

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Olivier C.

Rating: 4 out of 5

Published on 24/05/2021 à 09h30 following a purchase from 17/05/2021

Simple and compliant order

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Christian G.

Rating: 4 out of 5

Published on 17/05/2021 à 09h24 following a purchase from 10/05/2021

Delivered on time.

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Laure S.

Rating: 4 out of 5

Published on 10/05/2021 à 20h54 following a purchase from 23/04/2021

Fast delivery and attentive customer service following a problem with a product from my order, I was satisfied with the management.

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Karine B.

Rating: 4 out of 5

Published on 08/05/2021 à 10h25 following a purchase from 01/05/2021

I did not know this brand, I was looking for a good shampoo for my colored hair. I have only used it once so far, after the shampoo my hair was full of knots but once dry they are beautiful and soft

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Sabine G.

Rating: 4 out of 5

Published on 26/04/2021 à 20h58 following a purchase from 19/04/2021

The site is impeccable, the products are great, the packaging (package) was okay. Only

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Laurence L.

Rating: 4 out of 5

Published on 16/04/2021 à 12h02 following a purchase from 09/04/2021

The site is simple with just the right amount of products

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Gabrielle R.

Rating: 4 out of 5

Published on 09/04/2021 à 19h55 following a purchase from 06/04/2021

very good and easy

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Diane M.

Rating: 4 out of 5

Published on 08/02/2021 à 01h21 following a purchase from 27/01/2021

The site is comprehensive and it's easy to find the products.

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