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J
Rating: 5 out of 5
Very professional! Thank you
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Customer reviews of Black Armoury
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 719 published reviews
Summary of reviews
The online store Black Armoury is recognized for its exceptional product quality, with many customers highlighting the well-crafted and visually appealing items they received. The clothing, including jackets and pants, not only meets expectations but also garners admiration from peers. Delivery experiences vary, but several customers note that despite longer wait times, the high quality of the products makes it worthwhile.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
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S
Rating: 5 out of 5
Very competent and available merchant.
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C
Rating: 5 out of 5
Very well made and beautiful.
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A
Rating: 5 out of 5
Thanks for offering products from Ukraine!
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F
Rating: 5 out of 5
Very good company despite the long delays
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L
Rating: 5 out of 5
Best customer service you will find! I will gladly order from you again!
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J
Rating: 5 out of 5
Thanks for the pants, they're really cool. And thanks for the coupon, now I'm completely satisfied.
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C
Rating: 5 out of 5
Helpful and friendly merchants. Looking forward to recommending at black armoury.
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B
Rating: 5 out of 5
Five stars for what I received. But the customer service experience alone could get its own five stars.
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G
Rating: 1 out of 5
I have been waiting so long that I don't even remember when I ordered. No communication from the store about the estimated remaining time. Very disappointing.
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P
Rating: 5 out of 5
Good
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O
Rating: 5 out of 5
Very fast service and response!
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B
Rating: 5 out of 5
Very accommodating and very professional!
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A
Rating: 5 out of 5
Received 2 days later, quality and service top-notch
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T
Rating: 5 out of 5
Great! Arrived in 2 days
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L
Rating: 5 out of 5
Everything went very well
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A
Rating: 2 out of 5
Purchase November 2025 reception in April 2026.... I am still missing the pants.... To have the equipment for my needs, I had to agree to change the color of the helmet cover. Today the equipment was inaugurated for the medieval, it is of good quality. I would have given 5 stars if it hadn't been for this delay and the missing item. I hope the pants will arrive quickly.
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C
Rating: 5 out of 5
Fast and simple order for wakusi overlay and forearm protection, fulfilled as promised.
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M
Rating: 5 out of 5
All good.
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C
Rating: 5 out of 5
Very good, fast delivery
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M
Rating: 5 out of 5
The delivery of the jacket took longer than expected, but the product is excellent. As soon as customer service noticed the problem, I was treated as a priority and received compensation. Conclusion: I would buy this jacket again without hesitation!
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R
Rating: 5 out of 5
Very good
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Y
Rating: 5 out of 5
Long delivery delay but it's worth it
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C
Rating: 3 out of 5
Very long and too long delivery time, but compliant products. Little visibility on the delivery date. Does not respond to emails, only to phone calls.
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Response from Black Armoury
My apologies for the communication issue. It is being resolved and I am doing everything possible to avoid this situation in the future.
Sincerely,
Anthony
Sincerely,
Anthony
R
Rating: 5 out of 5
Honestly, perfect! And it's nice, the order and delivery took 3 days. Nothing to complain about =)
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D
Rating: 5 out of 5
Was slow to ship, but great price and quality.
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A
Rating: 5 out of 5
Great communication and I love the helm.
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J
Rating: 5 out of 5
My support questions were never answered but the product was delivered within a month and was everything I hoped for.
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T
Rating: 5 out of 5
The wait is very long (3 months and a half) but the customer service and the quality of the equipment have largely compensated for the delivery times.
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J
Rating: 5 out of 5
Great shopping experience! I highly recommend!
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T
Rating: 5 out of 5
The ordered gloves were unfortunately not immediately available, but once contact was made, everything went well. Initially, a replacement was offered, but in the end, I am very satisfied.
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G
Rating: 5 out of 5
Good product and quick delivery.
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D
Rating: 5 out of 5
Great product had lots of fun with it.
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A
Rating: 3 out of 5
Qualitative but long manufacturing time
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C
Rating: 5 out of 5
Perfect. Fast shipping, serious packaging. I recommend this shop.
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H
Rating: 5 out of 5
Excellent and helpful service as well as high quality of the ordered product
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J
Rating: 1 out of 5
Good Afternoon, My order never arrived and I can't find the tracking for it nor a way to track it via your site at all.
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F
Rating: 1 out of 5
The fencing mask sent does not match the one ordered, it is a much cheaper and lower quality model. I requested to initiate the return process and asked to receive a prepaid shipping label, since the error is to be attributed to the seller, but I have not received a response.
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J
Rating: 1 out of 5
I ordered a custom jacket in April of 2025, I finally got it in November of 2025 and it was the wrong size. They told me they were going to remake it. I confirmed my sizing and have not heard anything in almost two months. The process of working with this company has been extremely expensive and extremely frustrating and after almost a calendar year. It seems like I am out hundreds of dollars and still don't have a fencing jacket that fits.
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