Customer reviews of Black Armoury

a big delay in delivery due to the covid context but refund without problem before reordering the item

There has been a problem with the packet. It has been forgotten at the post office. But after a qustion, where my packet remains the problem has been solved. It came a little bit after I have expected it, but it was okay. So not everything is perfect, but they're giving their best to do so, so it's a good chop in my opinion.

ordering was easy, information was good. it took a long time for them to ship, but when they shipped it came quickly

Not bad at all! Nice selection of equipment, site is easy to manage. Delivery was fast which is a huge plus.

It all arrived quickly and on the same day. However, it was strange that the haft arrived from a seperate delivery company... I missed that delivery and thought that I'd forgotten to order a haft.

The package had some minor issues with clearing customs, due to lack of information. But all in all good service and the product is great.

Good choice of products. I had some troubles with communication which have now been resolved. Postage costs seem very high

siempre todo correcto

Once elivered it was all good, but customer service was bad and even arrogant at times, coupled qith delivery times about 1 month longer than advertised

Quality products, but I had to wait a while for restocking, which happens frequently for some products.

The site is well designed and easy to navigate to where you want to go. Customer service is also helpful. The selection of gear available at Black Armoury is also nice.

Delayed delivery. The team took care to contact me.

So mostly they answer your e mails very fast, but sometimes they tend to forget, so you don't get an answer at all. So you have to send multiple e mails to get it answered. The problem I encountered is not gonna happen to you. I ordered a 350 n jacket, but actually wanted a 800 n jacket. My mistake. So two weeks later I told them and the said it is finde. I just have to send them the money that was missing for the 800n version and wrote upgrade in the comment. However I got a 350 n jacket, but I paid for a 800 n one. Blackarmoury was very sorry for that and until the 800 n version was ready they allowed me to use the 350n version until the new one arrives. Though it took four to five months for it to arrive it finally did and I love this jacket. I fits great, it protects and it is pretty easy to move in and mist importantly it looks awesome xD.

Quick and informative response to inquiries and good delivery. The site could maybe be a bit more informative. regarding products and delivery.