Customer reviews of Black Armoury

Excellent!

very good!

All processing is fast and simple. End Quality are good!

Arrivo velocissimo ed in perfette condizioni

sword a bit heavy; 1180 gr instead of 1080 announced; it would benefit from a bit of blade refinement; otherwise satisfactory quality

Very good and very light, it is perfect for practicing without protection.

I am very delighted about the customer service and the reactivity of your service.

Nice contact, excellent service, fast delivery, great quality!

Fast delivery and good price-quality range of products.

Customer service is attentive

This was our second sword ordered from Black Armoury. They shipped before their estimated ship date and the sword arrived as expected. I'm very pleased with the quality of the sword.

Very friendly contact.

Fast shipping.

Good quality protectors

Very good customer service and good advice

Excellent customer service.

There was a scare when collisimo said my package was on its way back it’s country of origin but 5 days later it was at my door. The weapons are tip top and somehow black armory was able to get them from Hungary to France and to me in the US. 100% awesome great. Would recommend. Don’t get worked up about customs. Blackarmory can get the best stuff

Shipped incredibly quickly, product is as advertised and in great condition and works as expected. Great service!!

Super responsiveness

Hello, very well everything is OK, thank you. Best regards, ALAIN

The site itself it's well made. You can find pretty much everything you'll need for HEMA practice. My order wasn't shipped in a hurry but as soon as it was shipped I received in a few days.

Alittle confusing at first but simple once I figured out the site

Despite slight delays in delivery, which are not uncommon with HEMA orders, I am very satisfied with the products and the friendly customer service.

Very nice Service, Great Products and a very big portfolio.

Most things are good. However I sent a few emails regarding the status of my order (it was in process for 2 months) and never got an answer

All good. Everytime again.

perfect !

Very nice, close to the customer and fast.

Quick shipping, no issues.

nothing special to report.

Everything went smoothly, however such high quality products sometimes may take time, a little patience after ordering the product could be required.

Great sword, came really quick and well packaged. Slight marking under the cross guard but barely noticeable

My order arrived very quickly with no issues.

Shipping was slightly delayed due to covid. But at least they warned him. The sword that I ordered was coved on the tip, I don't know if it was the fault of the shipping company or the fault of the store

I recently ordered a custom Arcem jacket and a gorget. Because I needed custom, I contacted Black Armoury by email and was impressed with the speed and quality of the response. They got my order, clarified some points, suggested that I save on postage by putting the two separate orders together, gave me an accurate time for production and also agreed to cover any Brexit related tariffs, as I had ordered from the UK just before the end of the EU transition period, but before there was any detail of a possible trade deal, which was appreciated. They kept me up to date with the progress and the tracker item arrived today, as expected. It was just what I had asked for, a really nice quality product which fits well and has plenty of give to allow free movement, looks great and appears to be as tough as it should be. It even came with a nice hand written note of thanks for the order. All in all a pleasure. I wish it was possible to get a custom jacket quicker, but it has to be made to order, so I’m not upset with the lead time for manufacture and shipping. Very Happy!

Very good communication, great service and fast delivery! I would really recommend Black Armoury :-)

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Good

What would put these over the top would be to have the option of removing select pieces, so instead of riveted straps, use snaps.

One of the products, RedDragon gloves, had a not-critical manufacturing defect which was quite apparent so the gloves should not have been sent to the customer. On the CarbonGloves advertisement on their siite, I would propose to remove information that the gloves are suited for sword-and-buckler sparring since the protection is not adequate.