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Rating: 5 out of 5
Super helpful
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Customer reviews of Black Armoury
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 719 published reviews
Summary of reviews
The online store Black Armoury is recognized for its exceptional product quality, with many customers highlighting the well-crafted and visually appealing items they received. The clothing, including jackets and pants, not only meets expectations but also garners admiration from peers. Delivery experiences vary, but several customers note that despite longer wait times, the high quality of the products makes it worthwhile.
Reviews 3, 4 and 5 stars
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Rating: 5 out of 5
Great customer service, transparent ordering process.
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Rating: 4 out of 5
Reaction time to know where it was, and very little news
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Rating: 5 out of 5
Arrived in perfect condition of the ordered kit, with no missing items
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Rating: 4 out of 5
Looks nice as expected the shipping took longer then expected
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Rating: 5 out of 5
Product compliant, product left and therefore arrived later than expected but very responsive and efficient seller.
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Rating: 5 out of 5
Good service and great products, really recommended! :D
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Rating: 5 out of 5
Great site and email responses were quick. thank you for the excellent customer service and the kind note when my order arrived.
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Rating: 5 out of 5
Personalized message accompanying the package. We appreciate it!
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Rating: 4 out of 5
Some delay but compensated by a little note, after all who has never encountered an unforeseen event.
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Rating: 5 out of 5
it's OK as usual
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Rating: 5 out of 5
Everything was fine ( ͡° ͜ʖ ͡°)
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Rating: 5 out of 5
Received my jacket on time and with excellent craftsmanship. I already recommended their product to all of my fellow club members.
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Rating: 3 out of 5
So the products are good, phone support was good, resolutions to problems are decent... The biggest problem was bad communication: they had some value chain issues due to the was in Ukraine. Cool. But could we all get an e-mail ? I've waited for more than 2 months for a reply to an e-mail, tried hinting about the situation on Facebook, had to call twice to get to support. It wasn't easy to figure out what's up with my order. Support was good, we fixed everything fast and the products are what i expected. I just wish communication was better and i have a better overview of what's up with the stuff i ordered.
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Rating: 5 out of 5
Blackarmoury is a good site for AMHE practitioners, it's reliable and of quality. The seller is nice and sent me a spearhead to apologize for a stock problem. In short, Black Armoury is good :)
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Rating: 5 out of 5
attentive professional, I was able to change my order following an error on my part
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Rating: 4 out of 5
It was fine, however, teher was a bit delay between the order and the start of shipping. There was few informations about the blackarmoury processing time. However, the shipping and processing was fine.
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Rating: 5 out of 5
everything is perfect
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Rating: 3 out of 5
Good products at fair prices but crazy delivery times. 11 days delay to not receive items that were in stock on time (all reservations and payments made, we had to leave for abroad without having received our protective equipment and hoping to borrow some on site).
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Rating: 5 out of 5
perfect customer service.
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Rating: 5 out of 5
A top-level shop, good quality equipment. Thanks to Anthony for his availability and professionalism.
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Rating: 5 out of 5
I will sure order here again !
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Rating: 4 out of 5
Well-packaged product with a personalized thank you card
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Rating: 5 out of 5
Very good, great service. I would recommend.
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Rating: 5 out of 5
Fast communication, fast shipping, two thumbs up!
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Rating: 3 out of 5
Black Armoury offers very good products and the customer service is impeccable. The only big problem is the delays, every order I placed at BA arrived with a lot of delays, and they were only shipped after a phone follow-up. Personally, I will not order from BA again, but if the delays don't scare you, don't hesitate.
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Rating: 4 out of 5
Good value could do with longer grip and shorter blade
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Rating: 4 out of 5
A bit laborious at first but everything is back in order! After perfect
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Rating: 5 out of 5
Great product and service!
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Rating: 4 out of 5
Good, no problems to report.
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Rating: 5 out of 5
Fast and put in a good packaging!
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Rating: 5 out of 5
Got my order quick and without problems
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Rating: 5 out of 5
Quick delivery with a good price. Items delivered was just as described on the site.
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Rating: 5 out of 5
Fast dispatch and delivery. Recommended.
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Rating: 5 out of 5
Excellent seller, very attentive to the customer and very professional in his approach... It's rare these days, well done! Very good products!
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Rating: 5 out of 5
Very fast service
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Rating: 3 out of 5
Order received quickly, but one of the protections seems impossible to install and it's been 2 months since I've been waiting for a response from the seller.
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Rating: 5 out of 5
Fast Delivery
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Rating: 5 out of 5
Quality products and fast shipping. Looking forward to ordering more gear from Black Armoury
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Rating: 5 out of 5
BlackArmoury was very straightforward and the shipping options they offer are reliable. Their distribution of trusted equipment from many well-known makers, as well their own products, is a great asset to the global HEMA community at large.